Tellers wouldn't help one on one. Only could order via kiosk.
Atmosphere: 3
Food: 4
Service: 2
Daniel
Took forever to give me my food with little to no line, only 2 people ahead of me and they’re serving as if they had to actually prepare the food. It’s a fast food restaurant for a reason standards for this restaurant should be higher. It takes 30 seconds to actually make a taco here I shouldn’t be waiting 20 minutes for a munchie meal.
Atmosphere: 1
Food: 1
Service: 1
Monika Koti
I handed her my card and said I have a coupon she closed the window before I could hand her the coupon and was not paying attention as I'm waving to get her attention she opens and says "oh you should of handed it to me before you gave me the card " I told her one second but she just grabbed my card and ignored me and said she couldn't add it... very rude customer service...
Atmosphere: 3
Food: 4
Service: 1
Tracy Liveoak
We just had dinner here tonight and the worse thing about it was when my daughter went to used the restroom she slipped and fell on her knees because there was water all over the floor. They need to take care of that and clean up the mess. We live near there it's convenient but we might not be back because of safety and sanitation reason. I took a video of the restroom for proof.
Atmosphere: 2
Food: 4
Service: 3
scott hunter
Food gets 3 stars because the fries were hot and salty. Service members were polite and helpful however the dining room and bathrooms were far from clean. We had to choose the table with the least crumbs to eat at and the drink bar was sticky and the floors looked like they were not mopped for a minute. A spill occured and they had napkins covering it? Ate the fries, took a couple bites of sandwich and both the wife and I agreed that if the dining room was this dirty, how clean was it in the back where we can't see? Bummed for the cool employees that are not trained to keep up with the restaurant business. The manager came out and sat in the dining room next to us with her paperwork, colored pens and kicked her feet up on the chair across from her never once doing anything about the mess around us all. Won't return to this location...
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: French Fries
liduvina pacheco
Very good service 👍🏻 excellent
Vegetarian options: The dish that has vegetables and rice and roast chicken is delicious
Atmosphere: 5
Food: 5
Service: 5
Pam Peters
Food was amazing! And customer service by Sergio and Manager Sandy was outstanding! Every time l visit this Jack in the Box, store #5364 the food is simply wonderful, fresh, hot and ready to eat! Their customer service is ALWAYS world class!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
m b
Self serving system sucks Next time I eat in my house And to that old woman who wanted to calm me down like a dog who treats her husband like that, not me!!!! The place smell like sewer inside ??
Service: 1
robert johnson
"Love"...Jack.???
Atmosphere: 5
Food: 5
Service: 5
Ava Luberg
The morning crew is the worst. They never get on the microphone to take your order, you have to get their attention first. Then you have to repeat your order 3x bc they are all laughing and joking around in the background. And forget about your order being correct when you finally do get it. Fast food is getting more expensive and the service is declining so good luck keeping up.
Every time I come here I have to wait 5 minutes for them to talk to me through the speaker box (drive-thru). Then eventually I yell hellooooo. Every time
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Onion Rings, Large Curly Fry, Sourdough Jack, Bottled Water, Sandwich, Two Tacos
Kevin Owings
It's good for fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Ultimate Cheeseburger and 2 Tacos
Emiliano Trejo
If maya takes your order best believe it’s wrong
Atmosphere: 1
Food: 1
Service: 1
Ava N Luberg
I got the worst food poisoning of my entire life from here last week. Thurs night I ordered a burger and Ive been paying for it ever since. It started literally within the hour of having eaten the burger and went to urgent care on Saturday morning. Jack in the box was my last ff favorite but no more. I cant do this toilet surfing for 5 days again. Womp Womp wooooomp
Atmosphere: 1
Food: 1
Service: 5
Andrew Gadbois
Workers not using gloves, dirty floors, didn’t take my order for 10 minutes even though the dining room and drive through were empty.
Tellers wouldn't help one on one. Only could order via kiosk.
Atmosphere: 3
Food: 4
Service: 2
Took forever to give me my food with little to no line, only 2 people ahead of me and they’re serving as if they had to actually prepare the food. It’s a fast food restaurant for a reason standards for this restaurant should be higher. It takes 30 seconds to actually make a taco here I shouldn’t be waiting 20 minutes for a munchie meal.
Atmosphere: 1
Food: 1
Service: 1
I handed her my card and said I have a coupon she closed the window before I could hand her the coupon and was not paying attention as I'm waving to get her attention she opens and says "oh you should of handed it to me before you gave me the card " I told her one second but she just grabbed my card and ignored me and said she couldn't add it... very rude customer service...
Atmosphere: 3
Food: 4
Service: 1
We just had dinner here tonight and the worse thing about it was when my daughter went to used the restroom she slipped and fell on her knees because there was water all over the floor. They need to take care of that and clean up the mess. We live near there it's convenient but we might not be back because of safety and sanitation reason. I took a video of the restroom for proof.
Atmosphere: 2
Food: 4
Service: 3
Food gets 3 stars because the fries were hot and salty. Service members were polite and helpful however the dining room and bathrooms were far from clean. We had to choose the table with the least crumbs to eat at and the drink bar was sticky and the floors looked like they were not mopped for a minute. A spill occured and they had napkins covering it? Ate the fries, took a couple bites of sandwich and both the wife and I agreed that if the dining room was this dirty, how clean was it in the back where we can't see? Bummed for the cool employees that are not trained to keep up with the restaurant business. The manager came out and sat in the dining room next to us with her paperwork, colored pens and kicked her feet up on the chair across from her never once doing anything about the mess around us all. Won't return to this location...
Atmosphere: 1
Food: 3
Service: 4
Recommended dishes: French Fries
Very good service 👍🏻 excellent
Vegetarian options: The dish that has vegetables and rice and roast chicken is delicious
Atmosphere: 5
Food: 5
Service: 5
Food was amazing! And customer service by Sergio and Manager Sandy was outstanding! Every time l visit this Jack in the Box, store #5364 the food is simply wonderful, fresh, hot and ready to eat! Their customer service is ALWAYS world class!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Self serving system sucks
Next time I eat in my house
And to that old woman who wanted to calm me down like a dog who treats her husband like that, not me!!!!
The place smell like sewer inside ??
Service: 1
"Love"...Jack.???
Atmosphere: 5
Food: 5
Service: 5
The morning crew is the worst. They never get on the microphone to take your order, you have to get their attention first. Then you have to repeat your order 3x bc they are all laughing and joking around in the background. And forget about your order being correct when you finally do get it. Fast food is getting more expensive and the service is declining so good luck keeping up.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Every time I come here I have to wait 5 minutes for them to talk to me through the speaker box (drive-thru). Then eventually I yell hellooooo. Every time
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Onion Rings, Large Curly Fry, Sourdough Jack, Bottled Water, Sandwich, Two Tacos
It's good for fast food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sourdough Jack, Ultimate Cheeseburger and 2 Tacos
If maya takes your order best believe it’s wrong
Atmosphere: 1
Food: 1
Service: 1
I got the worst food poisoning of my entire life from here last week. Thurs night I ordered a burger and Ive been paying for it ever since. It started literally within the hour of having eaten the burger and went to urgent care on Saturday morning. Jack in the box was my last ff favorite but no more. I cant do this toilet surfing for 5 days again. Womp Womp wooooomp
Atmosphere: 1
Food: 1
Service: 5
Workers not using gloves, dirty floors, didn’t take my order for 10 minutes even though the dining room and drive through were empty.
Loading...