I always try to stay positive, but after a dozen times of trying to find good with this establishment, it always disappoints. This is the closest McDonald’s to where I live. Not only is it convenient, but I love supporting neighborhood establishments, even if it is a franchise. But every single time, the WAIT is always long. The food cold. Sometimes burnt, or wrong order. Mind you, I always tell myself that they are probably under staffed, or having a not so good day. But ALL THE TIME? Last night at the drive thru, was the last. Slow as usual, and didn’t find out until arriving at the pick up window that a particular machine of theirs was not working. After 30 minutes of waiting, and another 15 minutes to reimburse that order. I am sorry to have given this unsatisfactory review. But I hope that management sees this, and will see that the staff and establishment has great potential, and never too late to change and improve.
Atmosphere: 1
Food: 1
Service: 1
sonialuvs
I always order their food, i love McDonalds, its just sometimes they mess up the order and forget something. Oh well, the cashier may just be having a bad day
Atmosphere: 2
Food: 4
Service: 3
Lisa Carta Johnson Greer
This McDonalds drive thru was so full that those ppl probably were in line for like an hr......
Atmosphere: 2
Food: 2
Service: 2
D R
Absolutely love this McDonald’s. Always such amazing people and the food is chefs kiss
Atmosphere: 5
Food: 5
Service: 5
Zane Fletch
Terrible service, we placed a curbside order for 2 burgers and two drinks resulting in a 45 minute wait until we got tired of it and decided to go in to ask where the order was. They hadn’t started on the order and informed me they didn’t have sweet tea which was replaced for just a soda. Ended up getting our order after another wait and get home to find out that it’s not our order at all and was given somebody else’s order. Such a disappointment and management really ought to get their staff together or be more diligent about scheduling a proper crew that knows what they’re doing. 0/5 Stars and a waste of 25$, let alone time spent.
Atmosphere: 1
Food: 1
Service: 1
David Valdivia
I just want to say thank you McDonald's having great employees like KENNYA AND JANIA thank you for you great and customer service 😀
Atmosphere: 5
Food: 5
Service: 5
Luna Gonzalez
I called this place because I’ve never been here before cuz I lived in a different state so I asked what is on the menu and they didn’t say anything they just hung up on my
Wesley Borner
No meat on my double hamburger. No one answered the phone and there’s no help in the app either. How do you miss the meat on a burger?
Junior Casillas
Apparently the ONLY person qualified to make heat up hash browns doesn’t clock in till an hour after open that’s cool, normally I’m not that petty but it’s always something with this damn McDonald’s
Every single time McDonald’s never gets your order right ! And they want to get paid bigger wages!!! Replace them with the robots
Service: 1
Mildred Arriaga
This is the worst location yet. Check your orders down to the last sauce packet. Bunch of incompetent people that can’t seem to get an order right.
Atmosphere: 1
Food: 1
Service: 1
Dale Driesler
Went to drive-through they asked me to pull into the front to wait for meal. They gave the meal away. I had to wait an extra 15 minutes. Did not hand my receipt back and when I got home I was missing one sandwich that I had ordered I understand the need to have a drive-through go fast to keep numbers up but to have people pull over and make them wait when it’s supposed to be fast food and supposed to get my order through a drive-through is ridiculous and the fact that they gave the meal away and made me wait and still got my order wrong. They didn’t hand me a receipt back so I’m unable to call or prove that they messed up.
Joseph Collins
I definitely think their French Fries have changed for the worse! They don't even taste like Fries! I definitely stopped buying them. But, you really can't go wrong with their other deals on the McDonald's App.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger
Ralph Perez
Always go here for fast food. Fast service always busy though. Ordered 2 egg McMuffins only got one. Need to check orders before leaving !
OK, Service!
Atmosphere: 2
Food: 4
Service: 4
I always try to stay positive, but after a dozen times of trying to find good with this establishment, it always disappoints. This is the closest McDonald’s to where I live. Not only is it convenient, but I love supporting neighborhood establishments, even if it is a franchise. But every single time, the WAIT is always long. The food cold. Sometimes burnt, or wrong order. Mind you, I always tell myself that they are probably under staffed, or having a not so good day. But ALL THE TIME? Last night at the drive thru, was the last. Slow as usual, and didn’t find out until arriving at the pick up window that a particular machine of theirs was not working. After 30 minutes of waiting, and another 15 minutes to reimburse that order. I am sorry to have given this unsatisfactory review. But I hope that management sees this, and will see that the staff and establishment has great potential, and never too late to change and improve.
Atmosphere: 1
Food: 1
Service: 1
I always order their food, i love McDonalds, its just sometimes they mess up the order and forget something. Oh well, the cashier may just be having a bad day
Atmosphere: 2
Food: 4
Service: 3
This McDonalds drive thru was so full that those ppl probably were in line for like an hr......
Atmosphere: 2
Food: 2
Service: 2
Absolutely love this McDonald’s. Always such amazing people and the food is chefs kiss
Atmosphere: 5
Food: 5
Service: 5
Terrible service, we placed a curbside order for 2 burgers and two drinks resulting in a 45 minute wait until we got tired of it and decided to go in to ask where the order was. They hadn’t started on the order and informed me they didn’t have sweet tea which was replaced for just a soda. Ended up getting our order after another wait and get home to find out that it’s not our order at all and was given somebody else’s order. Such a disappointment and management really ought to get their staff together or be more diligent about scheduling a proper crew that knows what they’re doing. 0/5 Stars and a waste of 25$, let alone time spent.
Atmosphere: 1
Food: 1
Service: 1
I just want to say thank you McDonald's having great employees like KENNYA AND JANIA thank you for you great and customer service 😀
Atmosphere: 5
Food: 5
Service: 5
I called this place because I’ve never been here before cuz I lived in a different state so I asked what is on the menu and they didn’t say anything they just hung up on my
No meat on my double hamburger. No one answered the phone and there’s no help in the app either. How do you miss the meat on a burger?
Apparently the ONLY person qualified to make heat up hash browns doesn’t clock in till an hour after open that’s cool, normally I’m not that petty but it’s always something with this damn McDonald’s
Service: 1
Restaurantji Recommends
Every single time McDonald’s never gets your order right ! And they want to get paid bigger wages!!! Replace them with the robots
Service: 1
This is the worst location yet. Check your orders down to the last sauce packet. Bunch of incompetent people that can’t seem to get an order right.
Atmosphere: 1
Food: 1
Service: 1
Went to drive-through they asked me to pull into the front to wait for meal. They gave the meal away. I had to wait an extra 15 minutes. Did not hand my receipt back and when I got home I was missing one sandwich that I had ordered I understand the need to have a drive-through go fast to keep numbers up but to have people pull over and make them wait when it’s supposed to be fast food and supposed to get my order through a drive-through is ridiculous and the fact that they gave the meal away and made me wait and still got my order wrong. They didn’t hand me a receipt back so I’m unable to call or prove that they messed up.
I definitely think their French Fries have changed for the worse! They don't even taste like Fries! I definitely stopped buying them. But, you really can't go wrong with their other deals on the McDonald's App.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Double Cheeseburger
Always go here for fast food. Fast service always busy though. Ordered 2 egg McMuffins only got one. Need to check orders before leaving !
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Big Mac
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