I ordered through one of those ipads they have. They forgot my drink, then I had to choose another one. They forgot my sauce. And they made a cheesy gordita crunch without the inner toritlla, just a soft taco. Which they tried to wrap as a burrito. Dont order take out here and check your order
Atmosphere: 4
Food: 2
Service: 2
John Biegel
Just had to use my EpiPen, thanks taco bell, I ordered a Crunchwrap supreme with no tomatoes (I’m extremely allergic). Got about half way through when my throat started swelling up and I opened it to find it packed with tomatoes. Not cool.
Atmosphere: 1
Food: 1
Service: 1
Jason Pena
Always forgetting items that I order online. Is it that hard for these high-schooler employees to confirm an order is correct before sending it out? Onto of that they don't answer the phone. So when you try to resolve the issue they basically flip you the bird and laugh. I'm honestly thinking about moving my family to a new home because this taco bell location is disgustingly inefficient and I hope they get replaced with a new fast food chain soon
I've already lost a total of 20$ this week on missing items
Atmosphere: 1
Food: 1
Service: 1
Kevin
Y'all done pissed me off at the drive thru lol. I don't appreciate it when people are smart with me either. If I ask you what combo on the menu comes with a 5 layer burrito, you should know what I mean, a "combo", a "box", a "meal" whatever it is. You answered me with "none". Then, when I pull up to the window and show you the combos on my phone and ask "hey isn't that a 5 layer burrito that comes with this combo"? And you answered me "that's not a combo". You should have helped me out and explained the menu more thoroughly. Then you have the audacity to tell me I can go back around if I want to add more food?! I get the young girl for being trained but the young tall skinny guy training her should have more professionalism. Am I wrong ? I mean a combo to me comes with a drink and fries/chips. Sorry if I don't call it what it is exactly on the menu. I don't recommend this place.
Service: 1
Ava N Luberg
This location can barely get anything right. Orders have been wrong lately and sodas with no ice?? No explanation like our machine is broken or whatever just hands you a cup of warm soda. I tried to call them to tell them they gave me someone elses order and they never answered their phone. Multiple times. What is going on here??
Atmosphere: 1
Food: 2
Service: 1
Shyanne Watterson
Worst Taco Bell we’ve ever been to. Half of our order was wrong, mind you we only got 4 things.Person taking our order didn’t even try to confirm our order. Ordered a Stacker and somehow got a regular taco. Ordered a grilled cheese burrito and got a bean and cheese burrito. Food was horrible all together.
Food: 1
Service: 1
Shyanne Duncan
Worst Taco Bell we’ve ever been to. Half of our order was wrong, mind you we only got 4 things.Person taking our order didn’t even try to confirm our order. Ordered a Stacker and somehow got a regular taco. Ordered a grilled cheese burrito and got a bean and cheese burrito. Food was horrible all together.
This place is the worst!!! The morning manager by the name of Oscar is such a jerk he has absolutely no customer service. He is definitely in the wrong field please taco bell do better and train your staff better, so that when we visit our local restaurants we can experience a good atmosphere and not have to drive to other cities to get good service. Thankfully the manager and staff from the Madison location outdid them selves and showed me that just like there are a holes in this world there is more good than bad.
Atmosphere: 1
Food: 1
Service: 1
John Tu (Chien 杜建德 두건도)
Friendly.
Ryan Bishop (Dude-rad88)
Worst Cheesy Gordita Crunch ever. No way they followed the standard measurements when making this. It really seems like a joke. We got three and all three were hardly filled at all. Super disappointing. This was 615 pm on 4/25/24Go to a different Taco Bell.
The taco shells tasted old!!
Atmosphere: 3
Food: 3
Service: 2
I ordered through one of those ipads they have. They forgot my drink, then I had to choose another one. They forgot my sauce. And they made a cheesy gordita crunch without the inner toritlla, just a soft taco. Which they tried to wrap as a burrito.
Dont order take out here and check your order
Atmosphere: 4
Food: 2
Service: 2
Just had to use my EpiPen, thanks taco bell, I ordered a Crunchwrap supreme with no tomatoes (I’m extremely allergic). Got about half way through when my throat started swelling up and I opened it to find it packed with tomatoes. Not cool.
Atmosphere: 1
Food: 1
Service: 1
Always forgetting items that I order online. Is it that hard for these high-schooler employees to confirm an order is correct before sending it out?
Onto of that they don't answer the phone. So when you try to resolve the issue they basically flip you the bird and laugh. I'm honestly thinking about moving my family to a new home because this taco bell location is disgustingly inefficient and I hope they get replaced with a new fast food chain soon
I've already lost a total of 20$ this week on missing items
Atmosphere: 1
Food: 1
Service: 1
Y'all done pissed me off at the drive thru lol. I don't appreciate it when people are smart with me either. If I ask you what combo on the menu comes with a 5 layer burrito, you should know what I mean, a "combo", a "box", a "meal" whatever it is. You answered me with "none". Then, when I pull up to the window and show you the combos on my phone and ask "hey isn't that a 5 layer burrito that comes with this combo"? And you answered me "that's not a combo". You should have helped me out and explained the menu more thoroughly. Then you have the audacity to tell me I can go back around if I want to add more food?! I get the young girl for being trained but the young tall skinny guy training her should have more professionalism. Am I wrong ? I mean a combo to me comes with a drink and fries/chips. Sorry if I don't call it what it is exactly on the menu. I don't recommend this place.
Service: 1
This location can barely get anything right. Orders have been wrong lately and sodas with no ice?? No explanation like our machine is broken or whatever just hands you a cup of warm soda. I tried to call them to tell them they gave me someone elses order and they never answered their phone. Multiple times. What is going on here??
Atmosphere: 1
Food: 2
Service: 1
Worst Taco Bell we’ve ever been to. Half of our order was wrong, mind you we only got 4 things.Person taking our order didn’t even try to confirm our order. Ordered a Stacker and somehow got a regular taco. Ordered a grilled cheese burrito and got a bean and cheese burrito. Food was horrible all together.
Food: 1
Service: 1
Worst Taco Bell we’ve ever been to. Half of our order was wrong, mind you we only got 4 things.Person taking our order didn’t even try to confirm our order. Ordered a Stacker and somehow got a regular taco. Ordered a grilled cheese burrito and got a bean and cheese burrito. Food was horrible all together.
Food: 1
Service: 1
Clean, quick, great food, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ground Beef Burrito
Crunchy tacos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Quesadilla
Restaurantji Recommends
I mean..... It's Taco
Atmosphere: 5
Food: 5
Service: 5
Good food. Good cold A/C. Good service.
Atmosphere: 4
Food: 5
Service: 5
This place is the worst!!! The morning manager by the name of Oscar is such a jerk he has absolutely no customer service. He is definitely in the wrong field please taco bell do better and train your staff better, so that when we visit our local restaurants we can experience a good atmosphere and not have to drive to other cities to get good service. Thankfully the manager and staff from the Madison location outdid them selves and showed me that just like there are a holes in this world there is more good than bad.
Atmosphere: 1
Food: 1
Service: 1
Friendly.
Worst Cheesy Gordita Crunch ever. No way they followed the standard measurements when making this. It really seems like a joke. We got three and all three were hardly filled at all. Super disappointing. This was 615 pm on 4/25/24Go to a different Taco Bell.
Atmosphere: 3
Food: 1
Service: 3
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