The male server is really rude and did not follow the instructions. I always used the same menu in all Starbucks stores, and can get the same drink, however, he firstly told me he could not do and then gave me the disqualified drink and then said he should charge for latte’s price.
How does Starbucks hire such a rude and disrespectful person as the server? Did you have the SOP for hiring someone?
Atmosphere: 1
Food: 1
Service: 1
Lisa Mallory
They've become too expensive! $4 for drip coffee with cream
Atmosphere: 3
Food: 3
Service: 4
Chantal Rosano
My husband and I were here for breakfast around 6am and were so surprised at how bad of service we received, we have been to ALOT of Starbucks and have never received this bad of service, all 3 staff that were there were all standing and on their phones when we walked in and completely ignored us, even when I walked up to the register the guy who took my order still didn’t greet me, so I just gave him my order, waited for my order and left. I came back again same day, at 6pm and there was another 3 different staff, complete different experience! They all greeted us and were so friendly with us! I felt welcome by all 3 employees.
Atmosphere: 5
Food: 5
Service: 2
Lena Maples
Very heartwarming!! Tremendous attitude and positive work environment. Was passing through , and got asked how I was doing with 3 different people at the store ! Keep it up guys !
Atmosphere: 5
Food: 5
Service: 5
T H (TPCH)
😡 filled the cup to the brink and didn't put the lid on tight, so when I took the cup, it opened and spilled scalding coffee on my hands. Server was unconcerned. Had to ask for ice and had to ice it all day! Order with room for cream or a grande in a venti cup.
Daniel Ward
Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Tami Cook
Ordered with extra shot and added and paid for whipped cream. Then they forgot both? She was nice and had them actually add my extras. Third time in a row that I paid for extras and didn't receive them. 7.50 for a coffee and then to not provide what I paid for. How mich money does Starbucks make ripping off their customers. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
Scott Hollenbeck
The staff remade an order that had been sitting out a little long. Above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Susan Finley
Filthiest bathrooms (both) I've ever seen in a Starbucks. Shocking. Awful. Staff was friendly & pleasant. Our Grande lattes were Tall with a huge layer of foam, tasty but disappointingly small.
Atmosphere: 3
Food: 4
Service: 4
Ruta P.
Small but very clean and well organized. Had very early start and was so happy that they open so early-breakfast wrap was hot, fresh and tasty.
Great friendly service, 3 ladies were working from early start, could tell store gets busy. Store easy to get in and out, convenient parking in front of the store for customers who don’t want to use drive through. Definitely recommend
On a scorching summer day when you want to take a break on your way on Wi-Fi down to the Southbay, this Starbucks is such a delight.
The meeting the air conditioner in a perfect relatable temperature . The staff are polite decent and the store is very well stocked. They have fantastic Starbucks merchandise.
Vegetarian options: Crispy, grilled cheeseburger and tomato mozzarella sandwich are my favorite and highly recommend
Atmosphere: 5
Food: 5
Service: 5
Chris C
Make sure to let them know you’re picking up your mobile order through the speaker box or you get to hear it from every employee like an office space memo error.
Atmosphere: 2
Food: 3
Service: 1
Kiran Poonia
Efficient services!
Atmosphere: 5
Food: 5
Service: 5
Mik Scheper
It's a good Starbucks—they got my order right and they had plenty of staff when I was there.
Food: 5
Service: 5
Chelsea Welling
Workers are always Very nice, even at 530am! Always Great drinks . Great Service to people.
The male server is really rude and did not follow the instructions. I always used the same menu in all Starbucks stores, and can get the same drink, however, he firstly told me he could not do and then gave me the disqualified drink and then said he should charge for latte’s price.
How does Starbucks hire such a rude and disrespectful person as the server? Did you have the SOP for hiring someone?
Atmosphere: 1
Food: 1
Service: 1
They've become too expensive!
$4 for drip coffee with cream
Atmosphere: 3
Food: 3
Service: 4
My husband and I were here for breakfast around 6am and were so surprised at how bad of service we received, we have been to ALOT of Starbucks and have never received this bad of service, all 3 staff that were there were all standing and on their phones when we walked in and completely ignored us, even when I walked up to the register the guy who took my order still didn’t greet me, so I just gave him my order, waited for my order and left.
I came back again same day, at 6pm and there was another 3 different staff, complete different experience! They all greeted us and were so friendly with us!
I felt welcome by all 3 employees.
Atmosphere: 5
Food: 5
Service: 2
Very heartwarming!! Tremendous attitude and positive work environment. Was passing through , and got asked how I was doing with 3 different people at the store ! Keep it up guys !
Atmosphere: 5
Food: 5
Service: 5
😡 filled the cup to the brink and didn't put the lid on tight, so when I took the cup, it opened and spilled scalding coffee on my hands. Server was unconcerned. Had to ask for ice and had to ice it all day! Order with room for cream or a grande in a venti cup.
Parking: Easy parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Ordered with extra shot and added and paid for whipped cream. Then they forgot both? She was nice and had them actually add my extras. Third time in a row that I paid for extras and didn't receive them. 7.50 for a coffee and then to not provide what I paid for. How mich money does Starbucks make ripping off their customers. Very disappointing.
Atmosphere: 3
Food: 2
Service: 2
The staff remade an order that had been sitting out a little long. Above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Filthiest bathrooms (both) I've ever seen in a Starbucks. Shocking. Awful. Staff was friendly & pleasant. Our Grande lattes were Tall with a huge layer of foam, tasty but disappointingly small.
Atmosphere: 3
Food: 4
Service: 4
Small but very clean and well organized. Had very early start and was so happy that they open so early-breakfast wrap was hot, fresh and tasty.
Great friendly service, 3 ladies were working from early start, could tell store gets busy. Store easy to get in and out, convenient parking in front of the store for customers who don’t want to use drive through. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
On a scorching summer day when you want to take a break on your way on Wi-Fi down to the Southbay, this Starbucks is such a delight.
The meeting the air conditioner in a perfect relatable temperature . The staff are polite decent and the store is very well stocked. They have fantastic Starbucks merchandise.
Vegetarian options: Crispy, grilled cheeseburger and tomato mozzarella sandwich are my favorite and highly recommend
Atmosphere: 5
Food: 5
Service: 5
Make sure to let them know you’re picking up your mobile order through the speaker box or you get to hear it from every employee like an office space memo error.
Atmosphere: 2
Food: 3
Service: 1
Efficient services!
Atmosphere: 5
Food: 5
Service: 5
It's a good Starbucks—they got my order right and they had plenty of staff when I was there.
Food: 5
Service: 5
Workers are always Very nice, even at 530am! Always Great drinks . Great Service to people.
Atmosphere: 5
Food: 4
Service: 5
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