My son ordered the rice and black beans with a side of chips. You can't order the side of chips on their touch screen, so we waited for a person to take his order at the counter. He couldn't figure out how to order just a side of chips, and instead of the rice and black beans, he ordered a cheesy rice and bean burrito for my son. When I went to get it corrected, they gave my son a leftover bowl of crusty rice and dried beans. I asked them for a fresh one, please, and got a steaming bowl of black beans! Great, but they left off the rice. My young son was so irritated at this point that we didn't ask them to fix it any more.
Michael Spock
We stopped for a quick dinner here on our way back up north. We ordered on the app and got quite a bit of food for just the two of us. Our order was ready super fast. The staff I interacted with were friendly and professional. As for the food, it was probably one of the better Taco Bell locations I've eaten at. The food was fresh, nothing was missing from our order. I'm glad I didn't listen to the negative reviews.
Havoc Coronado
Best quesadillas ever
Isaac Le
We got to the drive-thru at 10:40pm and got our food at 11:20. It was a small order too. This place is horrible and food was mid
Casey Wise
Terrible location, took over 25 mins in line with only 3 cars in front of me while more than 10 piled behind me, uses a very BAD A.I. to take your order in drive through, it’s super inconsistent and can’t hear even when spoken to correctly, they made the food messy and dumped my fries in the bag, all I could hear was them laughing and playing when they took my money, trash store, trash employees
John Hollaway
Couldn't get anybody to take our order. They wanted us to use the touch screen So we left. I probably will never be back. If there's a touch screen to order.
Morgan Vreeland
They said that they were busy but I saw 1 car in the driveway and we were the only ones in the store
Fernando Orozco
Driving a semi and walked in at 9:50pm and waited at the register with no help/service until the time hit 10:05pm when they kicked me out because they closed at 10. 0 out of 10 service
Atmosphere: 1
Food: 1
Service: 1
Eric Zimmerman
A couple workers were cracking gay jokes loudly left to right unaware that people were inside the building listening.
Atmosphere: 1
Food: 2
Service: 1
Keith Gundestrup
I go here frequently and they frequently miss multiple items and do not give receipts automatically. Always ask for a receipt and count your items. Food is fine but orders are very frequently missing items.
We were travelers in a bit of a pinch We needed a bathroom and there was only the bell and they were just minutes from closing time Despite the inconvenience they accommodated us Five stars to this fantastic staff and their respect for customers
Atmosphere: 5
Food: 5
Service: 5
Steven
Ultra poor customer service with half assed constructed food. I get that fast food workers have a thankless and fast paced job, but if you're being crappy to customers and selling crappy food then maybe you should find another job.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Hopper
Terrible! There was no cheese, sauce or sour cream and we requested it in our bean burritos, crunch wrap supreme barely had anything in it and was missing nacho cheese that again we had requested be put in it. Chalupa was cold and cantina tacos extremely skimpy. ZERO STARS! Do better you lazy Willows Taco Bell lames!!!
Britain Pierce
Normal Taco Bell. You can't order with a human. You must order on the kiosk. Some people in line for the kiosk took a while to order because it's a new experience. I think it would of been faster to order with a human.
Atmosphere: 5
Food: 5
Service: 5
Julie Weeingand
I have been going to this store off and on for about a year because it's close by and I like the food. I've never had a problem at this store. They always get my order right, and the food is always fresh and hot. Like tonight, I made a couple of changes to some items, and everything was perfect! Great crews that care about their customer's. Thanks you all! ?
My son ordered the rice and black beans with a side of chips. You can't order the side of chips on their touch screen, so we waited for a person to take his order at the counter. He couldn't figure out how to order just a side of chips, and instead of the rice and black beans, he ordered a cheesy rice and bean burrito for my son. When I went to get it corrected, they gave my son a leftover bowl of crusty rice and dried beans. I asked them for a fresh one, please, and got a steaming bowl of black beans! Great, but they left off the rice. My young son was so irritated at this point that we didn't ask them to fix it any more.
We stopped for a quick dinner here on our way back up north. We ordered on the app and got quite a bit of food for just the two of us. Our order was ready super fast. The staff I interacted with were friendly and professional. As for the food, it was probably one of the better Taco Bell locations I've eaten at. The food was fresh, nothing was missing from our order. I'm glad I didn't listen to the negative reviews.
Best quesadillas ever
We got to the drive-thru at 10:40pm and got our food at 11:20. It was a small order too. This place is horrible and food was mid
Terrible location, took over 25 mins in line with only 3 cars in front of me while more than 10 piled behind me, uses a very BAD A.I. to take your order in drive through, it’s super inconsistent and can’t hear even when spoken to correctly, they made the food messy and dumped my fries in the bag, all I could hear was them laughing and playing when they took my money, trash store, trash employees
Couldn't get anybody to take our order. They wanted us to use the touch screen
So we left.
I probably will never be back.
If there's a touch screen to order.
They said that they were busy but I saw 1 car in the driveway and we were the only ones in the store
Driving a semi and walked in at 9:50pm and waited at the register with no help/service until the time hit 10:05pm when they kicked me out because they closed at 10. 0 out of 10 service
Atmosphere: 1
Food: 1
Service: 1
A couple workers were cracking gay jokes loudly left to right unaware that people were inside the building listening.
Atmosphere: 1
Food: 2
Service: 1
I go here frequently and they frequently miss multiple items and do not give receipts automatically. Always ask for a receipt and count your items. Food is fine but orders are very frequently missing items.
Restaurantji Recommends
We were travelers in a bit of a pinch
We needed a bathroom and there was only the bell and they were just minutes from closing time
Despite the inconvenience they accommodated us
Five stars to this fantastic staff and their respect for customers
Atmosphere: 5
Food: 5
Service: 5
Ultra poor customer service with half assed constructed food. I get that fast food workers have a thankless and fast paced job, but if you're being crappy to customers and selling crappy food then maybe you should find another job.
Atmosphere: 1
Food: 1
Service: 1
Terrible! There was no cheese, sauce or sour cream and we requested it in our bean burritos, crunch wrap supreme barely had anything in it and was missing nacho cheese that again we had requested be put in it. Chalupa was cold and cantina tacos extremely skimpy. ZERO STARS! Do better you lazy Willows Taco Bell lames!!!
Normal Taco Bell. You can't order with a human. You must order on the kiosk. Some people in line for the kiosk took a while to order because it's a new experience. I think it would of been faster to order with a human.
Atmosphere: 5
Food: 5
Service: 5
I have been going to this store off and on for about a year because it's close by and I like the food. I've never had a problem at this store. They always get my order right, and the food is always fresh and hot. Like tonight, I made a couple of changes to some items, and everything was perfect! Great crews that care about their customer's. Thanks you all! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Ground Beef Burrito, Chalupa Supreme, Taco Supreme, Guacamole
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