I was looking forward to giving this Starbucks a five-star review. Yesterday I spent almost two and a half hours working in this Starbucks. The dining area was clean and comfortable. Not a ridiculous amount of noise.Then I came back today and the dining area was approximately 80 degrees, very humid, and unbearable to even finish my coffee. The staff were friendly and helpful, but when I look back at other reviews, the word inconsistent comes up .Unfortunately, I have to agree. I stumbled on to a good day and then the next day was anything but.Starbucks around the United States tend to have a problem with climate control. When you ask the staff to adjust the temperature control, they say Starbucks corporate controls the temperature. They say it's out of their control. If today were my first and only encounter with this Starbucks, this would be a one-star review.
Cooper M.
The lady who took our order was very energetic and was very nice. It took a little while to get our drinks. We ordered a chai cream Frappuccino with 8 pumps of chai and it was mostly milk and ice, very disappointing. It was so bad we had to take it back. We also ordered a Carmel crunch Frappuccino and it was very good. 8/10 I would recommend. Overall visit was not as pleasing as I would have liked.
Wendy Radillo
I asked for my order, and Liz giggled as I was telling her my order. I automatically thought in my head, did I say something wrong? Then they started questioning my drink and giggled. I asked them politely if they were able to do my drink, and that if y they couldn’t it was ok. They went on to keep questioning my drink with other drinks. I then decided to just go to the Starbucks across the street. Honestly, what made me upset was them laughing or giggling as I read my order. Be polite about things and if you have suggestions give them but don’t giggle or make customers feel uncomfortable. BAD CUSTOMER SERVICE
marc j.
This location is not our favorite as it's just unpredictable. When in a hurry though we hit the only drive thru in town or grab something quick in the morning. Lately, our drinks are given with less amount. See photo. Another issue is the temp. We started ordering extra hot and that sometimes works. Lastly- there is no trash can inside or right outside the building. You can compost or recycle- but given no trash you contaminated whatever is in there.
Colin Goodwin
Asked for extra caramel in macchiato and I was given hardly any caramel. I politely asked for little more then I was given a drink drowned in caramel painted the sides of the cup with a mound of caramel on the bottom with hardly any coffee. Rude and unprofessional.
Deea ideas
They are very fast in drive thru
Jake Hutch
The pumkin spice cood brew had me jacked up all day. So good with the pumpkin cream cheese muffins.
jerry Bradley
I have never been in Starbucks. Who are you following?
Annette Self
Excellent service and my orders are always ready and correct.
Lucas Hutchinson
I Gotta Start My Day With Starbucks Or Else Im Just Off Beat.. Great Hand Crafted Coffee Made When To Order So Its Fresh. Enjoy A Cold Coffee When Its Hot Out And A Nice Hot Coffee In The Early Mornib
Amilia was a great helper, prepped up the drink really fast and efficient. Definitely would come back for another drink.
Michelle E.
This Starbucks is an embarrassment. It's always dirty, I don't even want to touch the front door. They have made my drink wrong giving me regular milk twice making me sick the rest of the day. They stand around while you wait at the counter to be helped. I refuse to go to this location anymore
Jessie Lennon
Usually I have a pleasant time at this star bucks with quick service. But this time not so much had a 15 min wait I was the only person there for 2 drinks that where messy when I asked for napkins there was none to be found. Whipped cream that was like water both drinks made wrong. Won't be going there if I see that barista again.
Mark P.
Cashier charges me for a bag when I am holding a reusable. Never even bothered to ask me. Just assumed because I am a guy I would have one. Worthless. What am I gonna do, ask for my $0.10 back? Self checkout is going to hassle and fail you. No thanks to this useless place
Melissa C.
I love this Safeway. It is clean, the staff is super friendly and they always have fresh bagels regardless of what time of day it is. The carts don't have messed up wheels and there is a little cup holder so you can put your Starbucks drink in while you shop. I live in Santa Rosa, but I prefer to go out of my way to come here than go to the Safeway that's closer to me.
I was looking forward to giving this Starbucks a five-star review. Yesterday I spent almost two and a half hours working in this Starbucks. The dining area was clean and comfortable. Not a ridiculous amount of noise.Then I came back today and the dining area was approximately 80 degrees, very humid, and unbearable to even finish my coffee. The staff were friendly and helpful, but when I look back at other reviews, the word inconsistent comes up .Unfortunately, I have to agree. I stumbled on to a good day and then the next day was anything but.Starbucks around the United States tend to have a problem with climate control. When you ask the staff to adjust the temperature control, they say Starbucks corporate controls the temperature. They say it's out of their control. If today were my first and only encounter with this Starbucks, this would be a one-star review.
The lady who took our order was very energetic and was very nice. It took a little while to get our drinks. We ordered a chai cream Frappuccino with 8 pumps of chai and it was mostly milk and ice, very disappointing. It was so bad we had to take it back. We also ordered a Carmel crunch Frappuccino and it was very good. 8/10 I would recommend. Overall visit was not as pleasing as I would have liked.
I asked for my order, and Liz giggled as I was telling her my order. I automatically thought in my head, did I say something wrong? Then they started questioning my drink and giggled. I asked them politely if they were able to do my drink, and that if y they couldn’t it was ok. They went on to keep questioning my drink with other drinks. I then decided to just go to the Starbucks across the street. Honestly, what made me upset was them laughing or giggling as I read my order. Be polite about things and if you have suggestions give them but don’t giggle or make customers feel uncomfortable. BAD CUSTOMER SERVICE
This location is not our favorite as it's just unpredictable. When in a hurry though we hit the only drive thru in town or grab something quick in the morning. Lately, our drinks are given with less amount. See photo. Another issue is the temp. We started ordering extra hot and that sometimes works. Lastly- there is no trash can inside or right outside the building. You can compost or recycle- but given no trash you contaminated whatever is in there.
Asked for extra caramel in macchiato and I was given hardly any caramel. I politely asked for little more then I was given a drink drowned in caramel painted the sides of the cup with a mound of caramel on the bottom with hardly any coffee. Rude and unprofessional.
They are very fast in drive thru
The pumkin spice cood brew had me jacked up all day. So good with the pumpkin cream cheese muffins.
I have never been in Starbucks. Who are you following?
Excellent service and my orders are always ready and correct.
I Gotta Start My Day With Starbucks Or Else Im Just Off Beat.. Great Hand Crafted Coffee Made When To Order So Its Fresh. Enjoy A Cold Coffee When Its Hot Out And A Nice Hot Coffee In The Early Mornib
Restaurantji Recommends
Amilia was a great helper, prepped up the drink really fast and efficient. Definitely would come back for another drink.
This Starbucks is an embarrassment. It's always dirty, I don't even want to touch the front door. They have made my drink wrong giving me regular milk twice making me sick the rest of the day. They stand around while you wait at the counter to be helped. I refuse to go to this location anymore
Usually I have a pleasant time at this star bucks with quick service. But this time not so much had a 15 min wait I was the only person there for 2 drinks that where messy when I asked for napkins there was none to be found. Whipped cream that was like water both drinks made wrong. Won't be going there if I see that barista again.
Cashier charges me for a bag when I am holding a reusable. Never even bothered to ask me. Just assumed because I am a guy I would have one. Worthless. What am I gonna do, ask for my $0.10 back? Self checkout is going to hassle and fail you. No thanks to this useless place
I love this Safeway. It is clean, the staff is super friendly and they always have fresh bagels regardless of what time of day it is. The carts don't have messed up wheels and there is a little cup holder so you can put your Starbucks drink in while you shop. I live in Santa Rosa, but I prefer to go out of my way to come here than go to the Safeway that's closer to me.