The guy was nice but the lady was very rude. I didn’t know I had to pay for ranch and no where did it say you needed to pay for ranch so instead of coming up to me and telling me nicely she yells across the room saying “No No No you can’t get that” and proceeds to walk away murmuring who knows what with a very annoyed look on her face. At least the food was good
Atmosphere: 1
Food: 4
Service: 1
Bobby Brock
Great place. The staff was awesome, but the pizza I ordered was as good as I was hoping for. Will be back to try a different one though.
Atmosphere: 5
Food: 4
Service: 5
Jessica Munoz
I had a great experience here. The food was spectacular!! I had ordered garlic bread, wings, and a pizza OFC and it was well made. The portions were PERFECT! Also, the workers are amazing and very kind. Will DEFINITELY be coming here more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Pepperoni Pizza
Serena Luna
the food was very good & tasty absolutely loved the garlic bread!! very nice workers
Atmosphere: 3
Food: 5
Service: 5
Hylke Havinga
I had an extremely frustrating experience at this restaurant. We placed our order and were told it would take about 15 minutes. After waiting for 30 minutes, I checked on our order and was told there had been an issue but that it was on its way. We then waited another 30 minutes, during which time four other families and numerous individual customers ordered AND received their meals.
After waiting for one hour(!!), I asked again about our order and received a vague response that it was still coming. Nearly an hour and a half later, we were still without any clear explanation for the delay. When the food finally arrived, it was barely warm anymore.
This level of service is completely unacceptable. The wait was excessive, the explanations were unconvincing, and the food was not very nice. I strongly advise against ordering here.
Atmosphere: 1
Food: 1
Service: 1
Gillian Lim
They said it took 20 minutes to make our order but the made us wait 1,5 hours… the food was tasty tho
Atmosphere: 1
Food: 3
Service: 1
Virginia Barnett
Awesome !, Great customer service We are Traveling and from las vegas and glad we stopped Rey and mario are friendly and had a great attitude. Keep the great work.
Atmosphere: 5
Food: 5
Service: 5
sherri Kendrick
So yummy and great service
Hope Arroyo
? great
Atmosphere: 4
Food: 4
Service: 5
Nesho Aguilar
Placed an order at 640. Get there at 741 and they look at me confused about my order - everyone’s asking each other where it’s at and turns out they never made it - they just pushed order through but didn’t make the pizza. I called back and asked if they made it how long would wait be and if they offer any discount for them dropping the ball, the kid on the phone just laughed. Just annoyingly frustrating
They have such rude services. My mom is handicapped and has bladder issues and went in to use the restroom and they yelled at her and kicked her out. My mom doesn't even live in Woodlake but was going to church and experiences such horrible customer treatment. Whether the food is good or not, you don't yell at a disabled customer who simply wanted to use the restroom.
Atmosphere: 1
Food: 1
Service: 1
Carlos Lopez
Friendly people and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza
Jeff G
Our first time trying Pizza Factory and it was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pepperoni Pizza
Juan Garza
It busy on the weekends but the atmosphere there is awesome. U get tourists and of course locals that you will find there. The river is perfect for setting up the atmosphere. It's super chill. Prices are fair. The food is always really good.
The guy was nice but the lady was very rude.
I didn’t know I had to pay for ranch and no where did it say you needed to pay for ranch so instead of coming up to me and telling me nicely she yells across the room saying “No No No you can’t get that” and proceeds to walk away murmuring who knows what with a very annoyed look on her face.
At least the food was good
Atmosphere: 1
Food: 4
Service: 1
Great place. The staff was awesome, but the pizza I ordered was as good as I was hoping for. Will be back to try a different one though.
Atmosphere: 5
Food: 4
Service: 5
I had a great experience here. The food was spectacular!! I had ordered garlic bread, wings, and a pizza OFC and it was well made. The portions were PERFECT! Also, the workers are amazing and very kind. Will DEFINITELY be coming here more often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Pepperoni Pizza
the food was very good & tasty absolutely loved the garlic bread!! very nice workers
Atmosphere: 3
Food: 5
Service: 5
I had an extremely frustrating experience at this restaurant. We placed our order and were told it would take about 15 minutes. After waiting for 30 minutes, I checked on our order and was told there had been an issue but that it was on its way. We then waited another 30 minutes, during which time four other families and numerous individual customers ordered AND received their meals.
After waiting for one hour(!!), I asked again about our order and received a vague response that it was still coming. Nearly an hour and a half later, we were still without any clear explanation for the delay. When the food finally arrived, it was barely warm anymore.
This level of service is completely unacceptable. The wait was excessive, the explanations were unconvincing, and the food was not very nice. I strongly advise against ordering here.
Atmosphere: 1
Food: 1
Service: 1
They said it took 20 minutes to make our order but the made us wait 1,5 hours… the food was tasty tho
Atmosphere: 1
Food: 3
Service: 1
Awesome !, Great customer service We are Traveling and from las vegas and glad we stopped Rey and mario are friendly and had a great attitude. Keep the great work.
Atmosphere: 5
Food: 5
Service: 5
So yummy and great service
? great
Atmosphere: 4
Food: 4
Service: 5
Placed an order at 640. Get there at 741 and they look at me confused about my order - everyone’s asking each other where it’s at and turns out they never made it - they just pushed order through but didn’t make the pizza. I called back and asked if they made it how long would wait be and if they offer any discount for them dropping the ball, the kid on the phone just laughed. Just annoyingly frustrating
Restaurantji Recommends
They have such rude services. My mom is handicapped and has bladder issues and went in to use the restroom and they yelled at her and kicked her out. My mom doesn't even live in Woodlake but was going to church and experiences such horrible customer treatment. Whether the food is good or not, you don't yell at a disabled customer who simply wanted to use the restroom.
Atmosphere: 1
Food: 1
Service: 1
Friendly people and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combination Pizza
Our first time trying Pizza Factory and it was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pepperoni Pizza
It busy on the weekends but the atmosphere there is awesome. U get tourists and of course locals that you will find there. The river is perfect for setting up the atmosphere. It's super chill. Prices are fair. The food is always really good.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Combination Pizza
Good salad bar.
Atmosphere: 4
Food: 5
Service: 5
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