CAVA

Every time I order here it’s some bullshit. I order my food on the app for delivery, get stolen and the store won’t pick up the phone. Truly horrible and I regret ordering here every time i try them again. I was going to reorder but the store is completely unavailable to take a call. Abysmal service

Updated review in response to owner:

I believe the employees and managers at the store have a personal issue with me bc every one of my orders has had an issue with it. I have brought my concerns to management as well as cava support. In regards to this issue, I have only been told I’ll receive a refund. My rewards were not reimbursed and I have not heard anything else. I don’t know how the situation will be rectified as I cannot get in touch with anyone.

Like this! Thank you for your service

Atmosphere: 5

Food: 5

Service: 5

Have been to 5+ cavas in the last area. Worst one I’ve been to is this one. So skimpy on portions and employees look like they hate being there and hate the customers. Half filled bowl. Just go somewhere else to eat today and get cava at another location

Atmosphere: 1

Food: 2

Service: 1

Noemi is a strange and awkward employee. She truly looks like she doesn't want to be there. Her body language and dismissive attitude are apparent. I saw her treat an older lady with so much disrespect. Her clothing also doesn't fit the standards for Cava employees. She looked like she hadn't changed her shirt for a couple shifts and she definitely wasn't wearing gloves when serving food. Gross Noemi!!

Atmosphere: 1

Food: 1

Service: 1

The entire experience was distasteful, I usually get cava about once a week for my family for lunch. This is the only location I’ve been too where the servers are actually rude and have attitudes, I initially got a half of a spoon of rice and I asked for the full spoon and was immediately met with eye rolls and slamming of the bowl. For context I am a dark woman, the server was not, the people ahead of me and behind me were given a little over a full spoon of EVERYTHING. I felt isolated from the first
Interaction, The server told her co worker that I was “annoying” when I simply just asked for the full spoon of rice. Fast forward I got home to eat the food and it’s NASTY. Rice is hard and chicken isn’t fully cooked. Very disappointed.

Atmosphere: 3

Food: 1

Service: 1

I’ve been helped by Yuki and she was amazing fulfilling my order. Location was great as well!

Atmosphere: 5

Food: 5

Service: 5

Sam and Nati are awesome!!!

Nati was amazing , food was great. Super clean environment

Atmosphere: 5

Food: 5

Service: 5

Soooo yummy! Nati was so welcoming

The staff was nice & the food was excellent!!!

Atmosphere: 5

Food: 5

Service: 5

I always grab a bowl after a workout, it’s super convenient since it’s right below the gym. Healthy food with a smile

Atmosphere: 5

Food: 5

Service: 5

Amazing

Atmosphere: 5

Food: 5

Service: 5

Great Food and Service was friendly and helpful I will be back soon

Atmosphere: 5

Food: 5

Service: 5

I love this place its so yummy

Atmosphere: 5

Food: 5

Service: 5

I really badly wNt to leave 5 stars this is one of my favorite spots usually but recently my only complaint is the bowls be a bit skimpy for $20 like im still hungry a few hours later :/ besdies that the spicy chicken cucumber lime lemonade both to die for all the food really is on point! Thanks Cava!

Atmosphere: 5

Food: 5

Service: 5