Ok, I’m writing this review to try and help Dominos fix their problem. The pizza tracker on the app is a complete lie. The last 2 times I have received updates telling me my pizzas are ready for me to come to the store and still wait 15 to 20 minutes more before the pizzas are actually done. This is not acceptable and a waste of people’s time. The app is worthless and what is the point of it if it’s just making up info. Please rectify this.
Decia Stanford
Extremely disappointed with this Domino's location. I placed an order on February 25, 2025, with a promised delivery time of 26–36 minutes. Not only did it not arrive after 60 minutes, but when I called, I was told the driver had been in an accident and someone would pick it up within 15 minutes—which never happened. After waiting over 2 hours, I canceled the order and was assured a refund in a few days. Instead, my credit card was charged, and I've since been given the runaround. Multiple calls over two weeks yielded excuses about waiting for the owner who is in Mexico on vacation, returning on 03/09/'25 to sign off on the refund. I called on 03/09/'25 as I as told and only to be told by a manager to call corporate because the store can't issue my refund (that is the most ridiculousness I have heard, when my order wasn't with corporate). My order was just over $80, and I still haven't received my refund. This experience feels like a scam, I have contacted corporate for resolution, let's see how it goes. Be CAREFUL of this store - if they make a mistake it seems you have to pull teeth to get it rectified.
Perry Sperling
What atmosphere. It's a delivery
David Bent
This is not my closest Dominoes become here because they always get my order right and they are generous with the toppings. Love these guys!
Jack of Diamonds (Rod)
Read all the 1 star reviews before you order at this location. Rude manager, order was not ready the time it was supposed to be and had to wait an extra 1/2 hr. Don’t waste your time and money on this business.
Jo Anna Gregorio
My app tells me my order is ready at 4:21pm. It’s a “carside” pickup. I walked in and was told that it’s still in the oven 10 minutes after it showed that it’s ready. Close to 30 minutes after app said it’s ready and still no pizza… Not ordering from this branch again. First and last ever order.
M Rostami
Save your time and money by not ordering form here
behzad rezvani
For one of our Pizza we paid more for extra philly stake but they even gave us less comparing to the other regular one we got.
Ashvin Patel
I ordered pizza for dine- in - asked for salt and crust paper- and oregano to sprinkle on my pizza while we are eating. The person working in stores is kind of not cooperative and said we don’t have these items. And I says really? And he did not say anything. Do you guys believe that the listed ingredients are not used in Pizza? Or the operator - worker are being biased to Indian people? This is stupid and crazy place. We asked for chicken wings and got kickers - and tasteless. They do not have plates as well- so if you want to dine in bring your own plates. This location has dining area with table and chairs - not only take out location. Address is 22643 venture blvd, Woodland Hills. CA.
Atmosphere: 2
Food: 1
Service: 1
Yer Mawm
This location is a perfect example of how poor management can ruin a perfectly good place. I'm not sure how long the new manager has been there. I think his name is Ron, but things have sucked at this location since he came along. He is beyond rude and not even a little bit helpful. I've never had issues with my orders before like I'm having now. I think it's time to find a better manager because this guy sucks.
If you want to order and get your order 2 hours late then order from them. In addition don’t believe them when they say that you will get a refund because they don’t do it.
Atmosphere: 1
Food: 5
Service: 1
Sophia Kimmel
My family and I order from Dominos all the time and have had the same problem occur the last three times we order delivery. About 30 minutes after placing the order, we get notified that the order was delivered even though it wasn’t, we called the store and they told us that it was marked by accident and that the order will be delivered in 5 minutes. 20 minutes go by and we give the store another call, as it has now been over 1 hour since placing our order, and I got put on hold and the guy never came back to the phone. Another 10 minutes later, the food finally gets delivered, but we had to wait another 40 minutes after the order was marked delivered to receive our order. If you order from this store, I do not recommend doing delivery if you want your order in less than an hour.
Atmosphere: 1
Food: 5
Service: 1
Arun Prasath
They will say driver is 2 mins away. But You will be made to wait 45 minutes. Order will say complete in the app, but still the driver won't arrive. Anna the driver is the worst to deliver. No proper updates where she is at any point.
Atmosphere: 1
Food: 1
Service: 1
Manuel morales
Thank you for making the cheese pizza and wings. Me and my parents loved it so much!
Ok, I’m writing this review to try and help Dominos fix their problem. The pizza tracker on the app is a complete lie. The last 2 times I have received updates telling me my pizzas are ready for me to come to the store and still wait 15 to 20 minutes more before the pizzas are actually done. This is not acceptable and a waste of people’s time. The app is worthless and what is the point of it if it’s just making up info. Please rectify this.
Extremely disappointed with this Domino's location. I placed an order on February 25, 2025, with a promised delivery time of 26–36 minutes. Not only did it not arrive after 60 minutes, but when I called, I was told the driver had been in an accident and someone would pick it up within 15 minutes—which never happened. After waiting over 2 hours, I canceled the order and was assured a refund in a few days. Instead, my credit card was charged, and I've since been given the runaround. Multiple calls over two weeks yielded excuses about waiting for the owner who is in Mexico on vacation, returning on 03/09/'25 to sign off on the refund. I called on 03/09/'25 as I as told and only to be told by a manager to call corporate because the store can't issue my refund (that is the most ridiculousness I have heard, when my order wasn't with corporate). My order was just over $80, and I still haven't received my refund. This experience feels like a scam, I have contacted corporate for resolution, let's see how it goes. Be CAREFUL of this store - if they make a mistake it seems you have to pull teeth to get it rectified.
What atmosphere. It's a delivery
This is not my closest Dominoes become here because they always get my order right and they are generous with the toppings. Love these guys!
Read all the 1 star reviews before you order at this location. Rude manager, order was not ready the time it was supposed to be and had to wait an extra 1/2 hr. Don’t waste your time and money on this business.
My app tells me my order is ready at 4:21pm. It’s a “carside” pickup. I walked in and was told that it’s still in the oven 10 minutes after it showed that it’s ready. Close to 30 minutes after app said it’s ready and still no pizza… Not ordering from this branch again. First and last ever order.
Save your time and money by not ordering form here
For one of our Pizza we paid more for extra philly stake but they even gave us less comparing to the other regular one we got.
I ordered pizza for dine- in - asked for salt and crust paper- and oregano to sprinkle on my pizza while we are eating. The person working in stores is kind of not cooperative and said we don’t have these items. And I says really? And he did not say anything. Do you guys believe that the listed ingredients are not used in Pizza? Or the operator - worker are being biased to Indian people? This is stupid and crazy place. We asked for chicken wings and got kickers - and tasteless. They do not have plates as well- so if you want to dine in bring your own plates. This location has dining area with table and chairs - not only take out location. Address is 22643 venture blvd, Woodland Hills. CA.
Atmosphere: 2
Food: 1
Service: 1
This location is a perfect example of how poor management can ruin a perfectly good place. I'm not sure how long the new manager has been there. I think his name is Ron, but things have sucked at this location since he came along. He is beyond rude and not even a little bit helpful. I've never had issues with my orders before like I'm having now. I think it's time to find a better manager because this guy sucks.
Service: 1
Restaurantji Recommends
If you want to order and get your order 2 hours late then order from them. In addition don’t believe them when they say that you will get a refund because they don’t do it.
Atmosphere: 1
Food: 5
Service: 1
My family and I order from Dominos all the time and have had the same problem occur the last three times we order delivery. About 30 minutes after placing the order, we get notified that the order was delivered even though it wasn’t, we called the store and they told us that it was marked by accident and that the order will be delivered in 5 minutes. 20 minutes go by and we give the store another call, as it has now been over 1 hour since placing our order, and I got put on hold and the guy never came back to the phone. Another 10 minutes later, the food finally gets delivered, but we had to wait another 40 minutes after the order was marked delivered to receive our order. If you order from this store, I do not recommend doing delivery if you want your order in less than an hour.
Atmosphere: 1
Food: 5
Service: 1
They will say driver is 2 mins away. But You will be made to wait 45 minutes. Order will say complete in the app, but still the driver won't arrive. Anna the driver is the worst to deliver. No proper updates where she is at any point.
Atmosphere: 1
Food: 1
Service: 1
Thank you for making the cheese pizza and wings. Me and my parents loved it so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Chicken Wings
Loved the pepperoni pizza.
Atmosphere: 5
Food: 5
Service: 5
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