Jersey Mike's Subs

21506 Victory Blvd, Woodland Hills
(818) 639-7082

Recent Reviews

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Joe Anderson

They don’t answer their phones called 3 times

Service: 1

Walter Cox

Food is always great! Staff was very friendly and very helpful!

Atmosphere: 5

Food: 5

Service: 5

Chris

They messed up my online order twice so far but I showed them the receipt and they remade it with no hassle so I can't complain. Great service

Mary Yang

I normally don’t leave reviews, but I feel it’s important to share this experience. From the very beginning, Dashawn, the manager, made this visit uncomfortable. He was the one who initially took our order and acted as though we were bothering him just by placing it — showing clear attitude and impatience from the start.

Later, when I brought up a valid concern about the sandwich I received — which was extremely greasy, overly salty, and had a horrible taste — instead of handling it professionally, Dashawn became even more rude, unprofessional, and aggressive. What should have been a simple conversation about a food issue turned into a completely unnecessary and stressful encounter, made worse by his hostile behavior.

What’s most frustrating is that Rachel, who was assisting me at the time, was handling the situation perfectly. She remained professional, calm, and respectful, genuinely trying to resolve the issue. Unfortunately, Dashawn interrupted her, took over the situation, and escalated it with his unprofessional attitude. It is unacceptable for a manager to behave this way. I left feeling disrespected, frustrated, and shocked. I sincerely hope this is addressed properly because no customer should have to go through this kind of treatment.

Food: 1

Service: 1

Anonymous

Solid, affordable food, fast, pleasant service.

Atmosphere: 4

Food: 4

Service: 5

Kylie Singleton

Brady was awesome! Such great service and friendliness.

Atmosphere: 5

Food: 5

Service: 5

Allison Guard

I stopped by around 6:30, dinner time, for a sub. I traveled from out of state and was curious about a sub from far away. Just as good as my hometown. The service was great, there were 3 gentleman working the line and fourth that stepped in after a few more customers came in behind me. Despite dealing with a difficult customer before me who held up the line, the crew kept their calm attitudes and kept chatting with everyone. The young man who I assume was a manager or shift lead talked to each customer as they came through and bounced all around on the line where it was needed. Store was clean, service was fast, and the attitudes were good. Good job crew!

Kid-friendliness: They also had a sticker that said kids get free cookies. My old store I frequented did this and it made me smile!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone

Paula B

Guy behind counter was great.

Parking: Handicap parking almost directly in front of location.

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey and Provolone

Elizabeth Carter

They closed 6 mins before closing, definitely feel unwilling from this location. From the looks of others reviews,I think this establishment should hire new people.

Service: 1

adl adl

Best all around for fresh sandwiches

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Shore's Favorite

Linda Maugeri

Sure, it's a chain, but they train their people right and use quality ingredients. Wast much of a sandwich soo person. Now I get #13 every time I am close to a Jersey Mike's. Beats out all the other fast food options

Atmosphere: 5

Food: 5

Service: 5

Marianne Bautista

I come here all the time, everyone is very helpful and nice EXCEPT today. This team member isnt friendly, not welcoming maybe he's having a bad day? I dont know feels like he doesnt want to help me, I was just asking for the price differences and he said its in the board with the hand gestures like "duh" i didnt see it okay im sorry but you dont have to be rude.

Atmosphere: 1

Food: 5

Service: 1

Vanessa Espinoza

Horrible service, all employees were rude and rushed us out. Ordered a chipotle sandwich, they gave me the wrong order, I told them and they replied “you ordered #42” which by the way is the chipotle sandwich. Once they gave me the right order he walks over to my family while we’re eating and says “it’s going to be 9 and we’re closing.” Wow!

Service: 1

Zachary Gluzman

Terrible service and experience, staff don’t know how to talk to customers, steer clear and go to chipotle or anywhere else! F-

Atmosphere: 1

Food: 2

Service: 1

Chito Pono

I should've taken note who was the server. He was excellent, had charisma and really seemed he loved his job. The next time we came, food was good, but the server was bland. Didn't seem like he wanted to be there.

Food: 5

Service: 4

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