The Coffee Bean & Tea Leaf
21851 Ventura Blvd, Woodland Hills
(818) 716-7981
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Two employees today Troy and Alejandro were speaking out loud I mean very loud about not using condoms with women and this is a coffee shop that is very very uncomfortable no customers should have to listen to very inappropriate talk about women, coffee bean you really have employees like this very very unpleasant and sad they talk about women like that especially while there is women inside the store very disappointed I hope you talk to your employees
Atmosphere: 1
Food: 1
Service: 1
Went there a couple days ago with my wife to get some tea. She couldn't remember which flavor so the Barista made two small Cups of Tea one peach one mango for us to try to see which one we liked. Then we ordered once we figured out which one we wanted. It was very nice of them to make us free samples.
Atmosphere: 5
Food: 5
Service: 5
I accidentally ordered the wrong drinks through the mobile app. When I went I picked it up and I had noticed and when I asked if I can get the new ones (I was going to pay again since it was my mistake), they instead fully compensated 100% of my drinks and gave me the right ones! Thank you! Friendly atmosphere, very clean, and great customer service! Will come again.
Atmosphere: 5
Food: 5
Service: 5
Avocado toast was a face slapper. Energy was sad in there tho. Drained my aura
Atmosphere: 1
Food: 4
Service: 1
It would be a 5 star if staff were patient enough to accommodate some requests like extra napkins or ice on the side with a smile on their faces.
Atmosphere: 4
Food: 5
Service: 4
It's hard to give a bad rating to any Coffee Bean. Are drinks are delicious. Customer service is always polite and the stores are clean and comfortable.
Atmosphere: 5
Food: 5
Service: 5
Good sincere service, because of love, Not because of how much money we spend there Nor how much tips we give. Thank you!! May the Lord bless you 🙏🕊❤
Kailey the supervisor made me a regular hot vanilla latte. And didn’t taste like my usual. I drink a vanilla
Latte everyday for the past year and I know exactly how it is supposed to taste. I asked her if it would be possible to make a new one. I was smiling at her and I was very happy. She rolled her eyes at me, made a stuffy sound and tossed the coffee in the sink with anger. She was very angry at me. A barista at coffee bean should not treat customers like this. I even tipped them every single day. She made it a second time and it was still horrible. She obviously doesn’t know how to make a simple vanilla latte. She needs a lesson on how to be nice to paying customers . I ended up leaving and getting a refund. I’ll never come back to this location. Horrible service by Kailey. I have never had a bad service like this and treated so badly by this young lady. Hire better help coffee bean!!
Such a lovely place with wonderful products deserves a good refurbishment
This is my go-to coffee spot. The mocha frappe from coffee bean just hits different. Soo yummy :)
Restaurantji Recommends
The best coffee it taste so good and then very polite with people I love it. I recommend it.
One of the best vanilla lattes I’ve ever had! Good ambience for working as well.
The store does not go by the times listed. I visited this location 30minutes before they are listed to close and the doors were locked. The lights were on so I stood there for a couple minutes thinking that maybe they weren’t actually closed, but I didn’t see anyone come out. When I got back to my car, and began to pull out of the lot, I saw people come from the back kitchen and start doing things in the front. I get wanting to be out by a certain time, but this was not 10-15 minutes before closing, this was a whole half hour. If the hours are not correct they should be changed, that way people can go somewhere else.
Service: 1
This is the Coffee Bean closest to my home. I’ve been coming here for years, even before their remodel and expansion. It’s always been staffed well with friendly, helpful, warm and welcoming people. I guess my only complaint is that these nice people eventually move on, but they are replaced by more great staff. Today I was helped by trainee Dayra, and she seems like she will be a great addition to the team.
Today I thought to report to the community that nowadays I get 5-star service from Billy, and from Kaley. I love how they make me feel at home, and like how they are always happy to help. They remember my drink, and always prepare my Americano just right—never bitter.
I love this location. Large dining room. Plenty of seating and parking. Clean restrooms, clean everything.
As good as it gets. Long live Coffee Bean and Tea Leaf! Thanks team!
Atmosphere: 5
Food: 5
Service: 5
I don't know, yall, but this is one of my favorite places, plus the drinks make it totally a great experience.✌️?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwiches & Wraps Avocado Egg Toast, Pastries Cheese Danish
Loading...