I honestly was very grossed out i came into this location and saw a lady I did not know was having trouble buying her food so I offered to help. And I did. Then I went and ordered what I wanted. I waited probably 10 minutes and saw the people in the back working then in the lobby some guy was just starring at me smiling in a laughing kind of way. When I got my food my onion rings had a bunch of salt poured on them and my burger I bought had some kind of stuff on it I can't even explain I honestly didn't even eat it. It was so gross . I was told there fountain drink machine wasn't working and they had to get my drink and then they gave me some colored straw. I later on called to speak to someone about this and im not sure if it is because it was the person who helped me answered or what but when I brought it to their attention she said we dont do stuff like that. That's not how our onion rings are made. They didn't even offer to give me a refund or apologize. At this point I honestly do not trust fast food and I just want this to be made known so others can be aware for themselves. But yeah very gross and not nice.
Atmosphere: 1
Food: 1
Service: 1
Lorna Wilson
We were on vacation visiting relatives and we went here for a meal. Wow, portions were huge, food was delicious š. Can't fault it.
Atmosphere: 5
Food: 5
Service: 5
richard tomlinson
Decent hamburger.
Atmosphere: 5
Food: 5
Service: 5
Joe āJoeā Beers
Hardies is awesome Best deals and coupons are for the good items not just promos
Atmosphere: 5
Food: 5
Service: 5
Ivan Vega
I came around. 9:20p.m on July 1st The food was good. Quick overall great service. The young lady at the window was super polite and friendly . Great service.for sure Be coming back.
Atmosphere: 5
Food: 5
Service: 5
joe pryor
I typically hit the drive-thru so I don't get much of the atmosphere. Service is usually pretty good but again, going through the drive-thru why don't deal a whole lot with the service.
Atmosphere: 4
Food: 5
Service: 4
Sami D
No one taking orders at the drive thru, no one at the pickup window, one employee staring at me from the inside, second time through no one taking orders again but car ahead is getting food. at the pickup window Iām finally asked what I want.. Iām so confused why I was being totally avoided like they really wanted to avoid all contact..
Atmosphere: 1
Food: 1
Service: 1
Letty Cervantes
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Ivan Martinez
Another five star performance. The famous star with cheese hit the spot. My fried zucchini craving is now complete.
We got to give our order to a real live human... what a novel concept. The food was great, the service even better. Hot fast food, that's what I'm talking about.
Parking: Difficult to get back on Interstate 5 headed North.
Atmosphere: 5
Food: 5
Service: 5
Juan R. Lopez
I love Carl's Jr. The service is always friendly, the place is always clean and of course, the food is very good, try the "el diablo" burger
Atmosphere: 5
Food: 5
Service: 5
ALEX J
Been waiting 5 minutes here in the drive thru. The guy behind was less than helpful taking my order. Had questions about my order and gave me wrong information, like he couldn't care less about working here
Atmosphere: 1
Food: 3
Service: 1
Mohammed Singh
I filled out the Carlās Jr. contact form so many times you guys arenāt getting back to me which is very unprofessional my concern hasnāt been resolved and Everytime I fill out the form you guys arenāt replying back which is unprofessional I would like a phone call from someone in guest relations or cooperate because I have a serious issue and urgent matter and I would also like a phone call from the manger or supervisor in carls jr guest relations please get back to me itās urgent itās regarding my order I had an issue and 29987974332301317
Phone number 916-753-5515
ask someone to call me is and itās urgent please ask a cooperate staff member or from guest relations to contact me via phone urgently. I got threatened please call me donāt ignore my issue very sad
Dave Falknor
Lobby too warm and messy. Burger - way too much sauces. Also saturated buns... NASTY! Fries-Too long under heat lamps. Not hot at all. Drink - Server used very little soda, and 3/4 cup of ice! Bag-Not folded over to retain the heat.
I honestly was very grossed out i came into this location and saw a lady I did not know was having trouble buying her food so I offered to help. And I did. Then I went and ordered what I wanted. I waited probably 10 minutes and saw the people in the back working then in the lobby some guy was just starring at me smiling in a laughing kind of way. When I got my food my onion rings had a bunch of salt poured on them and my burger I bought had some kind of stuff on it I can't even explain I honestly didn't even eat it. It was so gross . I was told there fountain drink machine wasn't working and they had to get my drink and then they gave me some colored straw. I later on called to speak to someone about this and im not sure if it is because it was the person who helped me answered or what but when I brought it to their attention she said we dont do stuff like that. That's not how our onion rings are made. They didn't even offer to give me a refund or apologize. At this point I honestly do not trust fast food and I just want this to be made known so others can be aware for themselves. But yeah very gross and not nice.
Atmosphere: 1
Food: 1
Service: 1
We were on vacation visiting relatives and we went here for a meal. Wow, portions were huge, food was delicious š. Can't fault it.
Atmosphere: 5
Food: 5
Service: 5
Decent hamburger.
Atmosphere: 5
Food: 5
Service: 5
Hardies is awesome
Best deals and coupons are for the good items not just promos
Atmosphere: 5
Food: 5
Service: 5
I came around. 9:20p.m on July 1st The food was good. Quick overall great service. The young lady at the window was super polite and friendly . Great service.for sure Be coming back.
Atmosphere: 5
Food: 5
Service: 5
I typically hit the drive-thru so I don't get much of the atmosphere. Service is usually pretty good but again, going through the drive-thru why don't deal a whole lot with the service.
Atmosphere: 4
Food: 5
Service: 4
No one taking orders at the drive thru, no one at the pickup window, one employee staring at me from the inside, second time through no one taking orders again but car ahead is getting food. at the pickup window Iām finally asked what I want.. Iām so confused why I was being totally avoided like they really wanted to avoid all contact..
Atmosphere: 1
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Another five star performance. The famous star with cheese hit the spot. My fried zucchini craving is now complete.
Atmosphere: 5
Food: 5
Service: 5
Food is ok. You can't use the restroom.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
We got to give our order to a real live human... what a novel concept. The food was great, the service even better. Hot fast food, that's what I'm talking about.
Parking: Difficult to get back on Interstate 5 headed North.
Atmosphere: 5
Food: 5
Service: 5
I love Carl's Jr. The service is always friendly, the place is always clean and of course, the food is very good, try the "el diablo" burger
Atmosphere: 5
Food: 5
Service: 5
Been waiting 5 minutes here in the drive thru. The guy behind was less than helpful taking my order. Had questions about my order and gave me wrong information, like he couldn't care less about working here
Atmosphere: 1
Food: 3
Service: 1
I filled out the Carlās Jr. contact form so many times you guys arenāt getting back to me which is very unprofessional my concern hasnāt been resolved and Everytime I fill out the form you guys arenāt replying back which is unprofessional I would like a phone call from someone in guest relations or cooperate because I have a serious issue and urgent matter and I would also like a phone call from the manger or supervisor in carls jr guest relations please get back to me itās urgent itās regarding my order I had an issue and 29987974332301317 Phone number 916-753-5515 ask someone to call me is and itās urgent please ask a cooperate staff member or from guest relations to contact me via phone urgently. I got threatened please call me donāt ignore my issue very sad
Lobby too warm and messy.
Burger - way too much sauces. Also saturated buns... NASTY!
Fries-Too long under heat lamps. Not hot at all.
Drink - Server used very little soda, and 3/4 cup of ice!
Bag-Not folded over to retain the heat.
DEMAND a REFUND.!!
Atmosphere: 1
Food: 1
Service: 1
Loading...