first of all, the AI is the absolute worst and got our order wrong. We know that wasn’t the workers fault so when we got to the window we politely explained to them that the AI got the order wrong. The boy working at 3 o’clock December 25th 2025 (Erandhi H. was the name on the receipt, not sure if that was his name or the other lady that talked to us afterwards) at the window SLAMMED the window on us while we were trying to explain the situation. Then we told the lady who came to help us after the other worker rudely stormed off and she ignored us. Overall rude staff and AI ruins your orders.
Atmosphere: 1
Food: 1
Service: 1
Sandra K Walters
I went to the Carl's Jr's in yucaipa California and the shift leader was VERY RUDE
Spikes Mares
Bad customer support rude and also bury offensive I seriously need to get in contact with the manager
Ariana Williams
Autumn was very professional and was able to take my order without any problem. The restaurant was clean the bathroom was clean and most importantly the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Cam L.
Melissa is the best!
Atmosphere: 5
Food: 5
Service: 5
Evan E
Food was good, inline with all other Carl's. Service was outstanding, Autumn was extremely nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Meilani
The service workers were very nice, Autumn specifically. They accommodated all of my needs and provided great food!
Atmosphere: 5
Food: 5
Service: 5
Silent Island Tempest
Thank you Diana
Atmosphere: 5
Food: 5
Service: 5
Steep Flat Roofing
Excellent
Atmosphere: 5
Food: 5
Service: 5
Janice Parker
I've been eating here for years. The hamburgers are very good. The onion rings are not (mostly breading and salt) They have AI now for the drive thru which is very aggravating. They ask you over and over and over again if you want to order more food. It gets to me bc I've already said no 4 or 5 times. Just wanted a burger! Nothing more. The rest of the food they serve is very unhealthy... and I don't want it..
I take an elderly gentleman out each week from a nursing facility so he can get out for a day and he always likes Carl's Jr. This Carl's Jr. is outstanding. We decided to come here and eat inside (he's in a wheelchair so it's quite an ordeal to get him in and out of the car). We came here today (Thursday) around noon and upon approaching the building a worker (didn't get his name unfortunately) came outside and asked if we were coming in and that he would be happy to get the door for us. This was above and beyond anything I see nowadays and I just wanted to thank him and realized there are still good people in this world today. The girl taking the order was also very nice and as always the western bacon cheeseburger hit the spot for the man I brought in to have lunch. We WILL be back!!
Atmosphere: 5
Food: 5
Service: 5
Samuel Levitsky
They had free Wi-Fi and the service was great. I used a coupon and they were ok with it. The soda was good. It was relatively clean, there wasn’t any cockroaches! This was my first time at a Carl’s Jr and I will definitely be coming back.
Your friend, Sam
Atmosphere: 5
Food: 5
Service: 5
Joe Cisneros
The new general manager violet is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Landon Panos
After dealing with a stupid AI assistant (your order isn't taken by a human), I'm finally able to order an El Diablo with NO SAUCE. I get to the window and ask for BBQ sauce. They say "got it!" And confirm no sauce on the burger.
They confirm a second time I want BBQ after ringing me up and giving me my card.
I get home. No BBQ. Extra sauce on burger.
I try again next week, SAME EXACT THING.
I got no BBQ on the side and Extra sauce on the burger. SMH
first of all, the AI is the absolute worst and got our order wrong. We know that wasn’t the workers fault so when we got to the window we politely explained to them that the AI got the order wrong. The boy working at 3 o’clock December 25th 2025 (Erandhi H. was the name on the receipt, not sure if that was his name or the other lady that talked to us afterwards) at the window SLAMMED the window on us while we were trying to explain the situation. Then we told the lady who came to help us after the other worker rudely stormed off and she ignored us. Overall rude staff and AI ruins your orders.
Atmosphere: 1
Food: 1
Service: 1
I went to the Carl's Jr's in yucaipa California and the shift leader was VERY RUDE
Bad customer support rude and also bury offensive I seriously need to get in contact with the manager
Autumn was very professional and was able to take my order without any problem. The restaurant was clean the bathroom was clean and most importantly the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Melissa is the best!
Atmosphere: 5
Food: 5
Service: 5
Food was good, inline with all other Carl's. Service was outstanding, Autumn was extremely nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
The service workers were very nice, Autumn specifically. They accommodated all of my needs and provided great food!
Atmosphere: 5
Food: 5
Service: 5
Thank you Diana
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
I've been eating here for years. The hamburgers are very good. The onion rings are not (mostly breading and salt) They have AI now for the drive thru which is very aggravating. They ask you over and over and over again if you want to order more food. It gets to me bc I've already said no 4 or 5 times. Just wanted a burger! Nothing more. The rest of the food they serve is very unhealthy... and I don't want it..
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Quiet place for dinner
Atmosphere: 4
Food: 4
Service: 4
I take an elderly gentleman out each week from a nursing facility so he can get out for a day and he always likes Carl's Jr. This Carl's Jr. is outstanding. We decided to come here and eat inside (he's in a wheelchair so it's quite an ordeal to get him in and out of the car). We came here today (Thursday) around noon and upon approaching the building a worker (didn't get his name unfortunately) came outside and asked if we were coming in and that he would be happy to get the door for us. This was above and beyond anything I see nowadays and I just wanted to thank him and realized there are still good people in this world today. The girl taking the order was also very nice and as always the western bacon cheeseburger hit the spot for the man I brought in to have lunch. We WILL be back!!
Atmosphere: 5
Food: 5
Service: 5
They had free Wi-Fi and the service was great. I used a coupon and they were ok with it. The soda was good. It was relatively clean, there wasn’t any cockroaches! This was my first time at a Carl’s Jr and I will definitely be coming back.
Your friend,
Sam
Atmosphere: 5
Food: 5
Service: 5
The new general manager violet is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
After dealing with a stupid AI assistant (your order isn't taken by a human), I'm finally able to order an El Diablo with NO SAUCE. I get to the window and ask for BBQ sauce. They say "got it!" And confirm no sauce on the burger.
They confirm a second time I want BBQ after ringing me up and giving me my card.
I get home. No BBQ. Extra sauce on burger.
I try again next week, SAME EXACT THING.
I got no BBQ on the side and Extra sauce on the burger. SMH
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger, Fries
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