It took too much time. Delivery people were lost! Pizza was cold and the seal on the box was off!
Food: 1
Recommended dishes: Cheese Pizza
Lyle McCullough
Absolutely the worst pizza I have had in my entire life. I ordered 2 large Pepperoni and bell pepper pizzas for my brothers birthday celebration and the bell peppers were black. Crust seemed overly cooked and dry. The entire ordering process is a joke. They offer 2 large pizzas with 5 toppings for $24.95. But when I go online to order those with only 2 toppings, it will not accept my order. So I call them. A woman that I could hardly understand took my order and was charging me $55. I told her their website offered 2 for $24.95. She said then order it online. I told her it will not work. She said there was nothing she could do. How stupid it this? I then ordered one pizza for $16.00. Then I paid for that and ordered another Pizza for $18.00. The manager Ashely called me afterwards and asked if this was a mistake. I told her no, the website does not allow changes. So she did what she could to help me with the cost. But I picked them up and was like eating cardboard pizzas. I will NEVER order from this one again.
Atmosphere: 2
Food: 1
Service: 2
Denise N Delgado
I will go out of town to pick up pizza to avoid Mariana and Arturo. I placed an online order, went to pick it up on my lunch break because I was working. I received 5 calls about an hour later from Mariana leaving me voicemails that she was going to report me for taking the pizza without paying. Apparently I clicked on "pay in store" and I must've not paid attention because I usually pay via Apple Pay. I returned her phone call to let her know it was an honest mistake, and I'd be in by end of night to pay because I was working. Her voicemails were passive aggressive, I felt humiliated! And she made it seem like I grabbed pizza and ran off with it. Which is a complete lie if they look at cameras! That is the most insulting accusation anyone in my life has ever made. Arturo also claimed that he ran after me? Which is odd because I had to make a phone call in the parking lot once I got to my car.
This occurred at 2 pm, they closed after 10 and I received 2 more calls at 7 pm, telling me that I am going to be reported. I dropped what I was doing to go pay. I felt so humiliated, she had my phone number, my address, my name. I wasn't going to be ghetto and not pay!! Honestly, I love Pizza Hut but this made me to never ever return to this location. She treated me like a criminal and the price was $18. She acted like she was gonna lose her job over it. It was an honest mistake!!
Mariana is the manager of the location and has no respect towards customers. She also allowed the employee to lie without talking to me.
Atmosphere: 1
Food: 1
Service: 1
Victor Sosa
Food is always great . Staff is great . Shelby is very wonderful she always makes sure our order is correct and gets to us . Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Jared Mattson
Tavern pizza is zero. Anyone and everything will out pizza the hut. So so sad. Book it will even be better not affiliating with pizza hut. This corporation is officially done. Four thumbs down. I've tried yet pizza is zero quality. NO MORE ?
Atmosphere: 1
Food: 1
Service: 1
Alfredo Alvarez
Vegetarian options: There are plenty of meatless options. Cheese, pizza, cheese bread, bread sticks, pastas and desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Irbin Nunez
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Alfred Conley
Not as good as it used to be but more expensive than ever! They have none of the specials from the commercials, they overcharge or give you less than your supposed to get .. I won't go there anymore...
Atmosphere: 3
Food: 2
Service: 3
Hi Bye
the higher ups do not care about there staff they discriminate against pregnant woman and they feel like they can decide when and however they want to let go of someone personally will never eat here again eric hill sucks as a person and will is a terrible area coach
This pizza hut in yucaipa does not accept ebt when most ebt across California do !! My cousin who is a single mom and also works gets ebt becuz of her disabled son ! The Redlands pizza hut accept it and so does all of riverside pizza hut accepts ebt ! And what makes this restaurant so special!! Is becuz I think they are prejudice!! I think they think they are 2 fancy 2 take ebt ! There excuse was they don't get that much traffic ! So if you as a business don't get the business why wouldn't u take ebt u are still getting paid !! So stupid ? and like I said she is a working woman and her disabled child's school gave her this card 2 help her out @ hard times !! The yucaipa pizza hut on yucaipa Blvd sucks ? and they are rude ! It's no wonder they have no business!!
Atmosphere: 1
Food: 1
Service: 1
909 POSTER
Mandy was so kind and helpful throughout my large pizza order that I placed today! Thank you Mandy, see ya again soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
MARIO THOMPSON
I’m proud to say that this Yucaipa Pizza Hut is my neighborhood go to spot I never wait long for my order and it is always done to perfection, and not to mention all the staff from every encounter are so welcoming and great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Lawrence Huggins
Pizza Hut has started adding extra fees on purchases.
Atmosphere: 3
Food: 3
Service: 2
Michelle Macagba
The pan pizza was so undercooked. It was like chewing on raw pizza dough. I had to cook it more at my house. It was so undercooked that when I heated it, the dough was able to rise more. Still. Why should I get pizza that is halfway cooked? This was the first time I got pizza from this location and will be the last. Bye Pizza Hut!Pizza Chalet across the street is way 100 percent better! ?
Customer service is lacking but the order was correct and food was good.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pepperoni Pizza, Boneless Wings
It took too much time. Delivery people were lost!
Pizza was cold and the seal on the box was off!
Food: 1
Recommended dishes: Cheese Pizza
Absolutely the worst pizza I have had in my entire life. I ordered 2 large Pepperoni and bell pepper pizzas for my brothers birthday celebration and the bell peppers were black. Crust seemed overly cooked and dry. The entire ordering process is a joke. They offer 2 large pizzas with 5 toppings for $24.95. But when I go online to order those with only 2 toppings, it will not accept my order. So I call them. A woman that I could hardly understand took my order and was charging me $55. I told her their website offered 2 for $24.95. She said then order it online. I told her it will not work. She said there was nothing she could do. How stupid it this? I then ordered one pizza for $16.00. Then I paid for that and ordered another Pizza for $18.00. The manager Ashely called me afterwards and asked if this was a mistake. I told her no, the website does not allow changes. So she did what she could to help me with the cost. But I picked them up and was like eating cardboard pizzas. I will NEVER order from this one again.
Atmosphere: 2
Food: 1
Service: 2
I will go out of town to pick up pizza to avoid Mariana and Arturo. I placed an online order, went to pick it up on my lunch break because I was working. I received 5 calls about an hour later from Mariana leaving me voicemails that she was going to report me for taking the pizza without paying. Apparently I clicked on "pay in store" and I must've not paid attention because I usually pay via Apple Pay. I returned her phone call to let her know it was an honest mistake, and I'd be in by end of night to pay because I was working. Her voicemails were passive aggressive, I felt humiliated! And she made it seem like I grabbed pizza and ran off with it. Which is a complete lie if they look at cameras! That is the most insulting accusation anyone in my life has ever made. Arturo also claimed that he ran after me? Which is odd because I had to make a phone call in the parking lot once I got to my car.
This occurred at 2 pm, they closed after 10 and I received 2 more calls at 7 pm, telling me that I am going to be reported. I dropped what I was doing to go pay. I felt so humiliated, she had my phone number, my address, my name. I wasn't going to be ghetto and not pay!! Honestly, I love Pizza Hut but this made me to never ever return to this location. She treated me like a criminal and the price was $18. She acted like she was gonna lose her job over it. It was an honest mistake!!
Mariana is the manager of the location and has no respect towards customers. She also allowed the employee to lie without talking to me.
Atmosphere: 1
Food: 1
Service: 1
Food is always great . Staff is great . Shelby is very wonderful she always makes sure our order is correct and gets to us . Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Tavern pizza is zero. Anyone and everything will out pizza the hut. So so sad. Book it will even be better not affiliating with pizza hut. This corporation is officially done. Four thumbs down. I've tried yet pizza is zero quality. NO MORE ?
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: There are plenty of meatless options. Cheese, pizza, cheese bread, bread sticks, pastas and desserts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box with 3 Pizzas
Not as good as it used to be but more expensive than ever! They have none of the specials from the commercials, they overcharge or give you less than your supposed to get .. I won't go there anymore...
Atmosphere: 3
Food: 2
Service: 3
the higher ups do not care about there staff they discriminate against pregnant woman and they feel like they can decide when and however they want to let go of someone personally will never eat here again eric hill sucks as a person and will is a terrible area coach
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This pizza hut in yucaipa does not accept ebt when most ebt across California do !! My cousin who is a single mom and also works gets ebt becuz of her disabled son ! The Redlands pizza hut accept it and so does all of riverside pizza hut accepts ebt ! And what makes this restaurant so special!! Is becuz I think they are prejudice!! I think they think they are 2 fancy 2 take ebt ! There excuse was they don't get that much traffic ! So if you as a business don't get the business why wouldn't u take ebt u are still getting paid !! So stupid ? and like I said she is a working woman and her disabled child's school gave her this card 2 help her out @ hard times !! The yucaipa pizza hut on yucaipa Blvd sucks ? and they are rude ! It's no wonder they have no business!!
Atmosphere: 1
Food: 1
Service: 1
Mandy was so kind and helpful throughout my large pizza order that I placed today! Thank you Mandy, see ya again soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I’m proud to say that this Yucaipa Pizza Hut is my neighborhood go to spot I never wait long for my order and it is always done to perfection, and not to mention all the staff from every encounter are so welcoming and great customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Pizza Hut has started adding extra fees on purchases.
Atmosphere: 3
Food: 3
Service: 2
The pan pizza was so undercooked. It was like chewing on raw pizza dough. I had to cook it more at my house. It was so undercooked that when I heated it, the dough was able to rise more. Still. Why should I get pizza that is halfway cooked? This was the first time I got pizza from this location and will be the last. Bye Pizza Hut!Pizza Chalet across the street is way 100 percent better! ?
Atmosphere: 2
Food: 1
Service: 3
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