i’m upset with this location … they do this every time we go through the drive through and ask for sauce we never get them.. that happened again tonight we went through and asked for a few sauces and we got home to eat and no sauce. we drive back to get the sauces because if i asked for it i should get it… when we went back to get the sauce we were helped by the guy who previously helped us when we got no sauce. we talked to him again and showed him the receipt of we didn’t get sauces. i got home finally to eat my food and while eating my nuggets i found something hard in my food, i take it out and it is PAPER TOWELS in the breading. this guy also had slurred speech.
Zakery Haworth
I am very upset I come here often and normally have some sort of issue at this location normally no sauce but tonight I went thru the drive thru and did not realize till I got home so I had to go back then go back home to eat my food in the mix of eating I was eating my nuggets when I had found a peice of paper towel in my chicken. I then proceeded to try and call the store it was closed but you cant even leave a message becuase it never let's you. So I tried calling the corporate number and instead of it letting us leave a message because we are out of store hours it just hung up on me this needs to be addressed.
Lisa Monkus
The workers are super friendly and the dining area is really clean but the chicken strips and the waffle fries were both mushy and cold like they had been sitting in a to go box for 30 minutes. I dined in so they shouldn’t have been like that.
Nina Ramos
Went to pick up food before getting ready to work a nightshift, got home and my entire wrap is missing. Called & was offered a coupon valid for 10 days. They didn’t have an option to deliver it to me so now I get to go to work hungry. I’m a nurse. There’s not much open at night & now I don’t have time. Order #0998 6/13/25 Arvada location.
Troy Dean
I won't be returning to chick fil a. I get fast food because it's fast. The coffee I ordered didn't have the cream in it. I'm in a rush I didn't have time to put my own cream in that's why I ordered a coffee with it in there
Trent Dombroski
learn how to take an order and then how to make a sandwich. your trash
Mel Bagliani
Got to the the drive in window, no one attended. Waited for a minute, some one pulls up a few minutes later to the order window next to me. They take their order first. When they finally get to me, I explain my grievance and they are dismissive. I give them my order and get to the window to pick up my order and they are talking about me at the window. I would have asked for a manager, but he was the one talking about me. Not even an apology. The person at the window was at least polite.
Atmosphere: 1
Food: 4
Service: 1
Calvin Cook
Always a great option for yummy fast food. Spicy deluxe with a frosted lemonade and fries with their sauce is always my go to!
Dietary restrictions: Grilled nuggets and fries are gluten free.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Noah Crowley
They got my order wrong and instead of remaking it and doing it right. They just reused all the same food. And just took the cheese off my sandwich leaving traces of the old cheese. So disgusted that I threw it all away. What a waste of money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Antonio “Speedy” Gonzales
Yeppa yeppa ladies and gents. Buenas Dias, Today we are at chic fil a, Home of the awesome chicken sandwich. I came today for a breakfast chicken biscuit with bacon and egg. Mmm scrumptious.. wrong!
The kind people who cook and make our sandwiches forgot to put my chicken in my biscuit and gave me a plain o biscuit sandwich. I mean it's the whole reason why I show up here is for the chicken. The number 6 shows chicken with egg and bacon. I expect the same biscuit in my bag. The hash browns were soaked extra in oil and burnt to a crisp. Mmm delicious (eye roll) then when you call to give the manager a heads up someone is burning the food they won't answer. They are so helpful! (sarcasm)
Do not let their commercial on the radio fool you folks, their breakfast isn't prompt and fresh as they say it is. I'm going off many years working by this restaurant. Check your order! Don't drive off with out looking. Get your monies worth. Chick-fil-A do better! Proceed with caution folks.
Several times, I ordered a sandwich & they keep giving me a combo that I didn't ask for. Today they didn't add the bacon even after she repeated the order to me.
MediCrawlØ
after waiting 20 minutes for my food to be prepared in the drive through, getting the wrong food, and then the lady telling me that I havnt paid for my drink which is part of the combo…..i give this place a 1 star. the lady didn’t give me my receipt and was very distracted talking to another one of her peers while handing me my food. horrible service!
Brian S
Order a catering meal. Including chicken salad and fruit along with sauces and salad dressing. When unpacking it at the birthday party there were no salad dressing included. Had to return and mid the bevy of my daughter’s party to get the dressing. The manager couldn’t do anything except offer me more food to compensate me for their problem. If I would have needed more food I would have ordered it initially. Very poor customer service fir their mistake.
Food: 4
Service: 2
DAVie De Wavy
I had a spicy grilled salad last week, so tried a one with fruit on it. It was just as good. Service was quick and accurate. Restroom even had warm water to wash my hands!! I was surprised that there was a comments/suggestion box. It has been a long time since I've seen one of those. As pictured , my fries looked and tasted great, except the ones on the end. This location has a lot of restaurants and other activities, so the traffic can be backed up. It looked like coming in from Wadsworth might be better. All the staff were extra nice and helpful at this location and the Youngfield location . They have doors to go out of at the drive through, which makes it so you don't have lean out. The cups have an extra sleeve so your hand doesn't get cold. Lots of condiments available, and the restroom is not locked, so you don't have to get someone to let you in at many restaurants. I was somewhat confused at which direction the ordering line is.
Parking: Shared parking lot with many other businesses
Atmosphere: 2
Food: 4
Service: 5
Donny T
I come through this area here maybe once a year and every time I've come here it's been great. Inside is clean and very well spruced up with holiday decorations and flowers. Everyone is very kind and on it. 10/10
i’m upset with this location … they do this every time we go through the drive through and ask for sauce we never get them.. that happened again tonight we went through and asked for a few sauces and we got home to eat and no sauce. we drive back to get the sauces because if i asked for it i should get it… when we went back to get the sauce we were helped by the guy who previously helped us when we got no sauce. we talked to him again and showed him the receipt of we didn’t get sauces. i got home finally to eat my food and while eating my nuggets i found something hard in my food, i take it out and it is PAPER TOWELS in the breading. this guy also had slurred speech.
I am very upset I come here often and normally have some sort of issue at this location normally no sauce but tonight I went thru the drive thru and did not realize till I got home so I had to go back then go back home to eat my food in the mix of eating I was eating my nuggets when I had found a peice of paper towel in my chicken. I then proceeded to try and call the store it was closed but you cant even leave a message becuase it never let's you. So I tried calling the corporate number and instead of it letting us leave a message because we are out of store hours it just hung up on me this needs to be addressed.
The workers are super friendly and the dining area is really clean but the chicken strips and the waffle fries were both mushy and cold like they had been sitting in a to go box for 30 minutes. I dined in so they shouldn’t have been like that.
Went to pick up food before getting ready to work a nightshift, got home and my entire wrap is missing. Called & was offered a coupon valid for 10 days. They didn’t have an option to deliver it to me so now I get to go to work hungry. I’m a nurse. There’s not much open at night & now I don’t have time. Order #0998 6/13/25 Arvada location.
I won't be returning to chick fil a. I get fast food because it's fast. The coffee I ordered didn't have the cream in it. I'm in a rush I didn't have time to put my own cream in that's why I ordered a coffee with it in there
learn how to take an order and then how to make a sandwich. your trash
Got to the the drive in window, no one attended. Waited for a minute, some one pulls up a few minutes later to the order window next to me. They take their order first. When they finally get to me, I explain my grievance and they are dismissive. I give them my order and get to the window to pick up my order and they are talking about me at the window. I would have asked for a manager, but he was the one talking about me. Not even an apology. The person at the window was at least polite.
Atmosphere: 1
Food: 4
Service: 1
Always a great option for yummy fast food. Spicy deluxe with a frosted lemonade and fries with their sauce is always my go to!
Dietary restrictions: Grilled nuggets and fries are gluten free.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Waffle Fries
They got my order wrong and instead of remaking it and doing it right. They just reused all the same food. And just took the cheese off my sandwich leaving traces of the old cheese. So disgusted that I threw it all away. What a waste of money
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Yeppa yeppa ladies and gents. Buenas Dias, Today we are at chic fil a, Home of the awesome chicken sandwich. I came today for a breakfast chicken biscuit with bacon and egg. Mmm scrumptious.. wrong!
The kind people who cook and make our sandwiches forgot to put my chicken in my biscuit and gave me a plain o biscuit sandwich. I mean it's the whole reason why I show up here is for the chicken. The number 6 shows chicken with egg and bacon. I expect the same biscuit in my bag. The hash browns were soaked extra in oil and burnt to a crisp. Mmm delicious (eye roll) then when you call to give the manager a heads up someone is burning the food they won't answer. They are so helpful! (sarcasm)
Do not let their commercial on the radio fool you folks, their breakfast isn't prompt and fresh as they say it is. I'm going off many years working by this restaurant. Check your order! Don't drive off with out looking. Get your monies worth. Chick-fil-A do better! Proceed with caution folks.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken, Hash Browns
Restaurantji Recommends
Several times, I ordered a sandwich & they keep giving me a combo that I didn't ask for. Today they didn't add the bacon even after she repeated the order to me.
after waiting 20 minutes for my food to be prepared in the drive through, getting the wrong food, and then the lady telling me that I havnt paid for my drink which is part of the combo…..i give this place a 1 star. the lady didn’t give me my receipt and was very distracted talking to another one of her peers while handing me my food. horrible service!
Order a catering meal. Including chicken salad and fruit along with sauces and salad dressing. When unpacking it at the birthday party there were no salad dressing included. Had to return and mid the bevy of my daughter’s party to get the dressing. The manager couldn’t do anything except offer me more food to compensate me for their problem. If I would have needed more food I would have ordered it initially. Very poor customer service fir their mistake.
Food: 4
Service: 2
I had a spicy grilled salad last week, so tried a one with fruit on it. It was just as good. Service was quick and accurate. Restroom even had warm water to wash my hands!!
I was surprised that there was a comments/suggestion box. It has been a long time since I've seen one of those. As pictured , my fries looked and tasted great, except the ones on the end. This location has a lot of restaurants and other activities, so the traffic can be backed up. It looked like coming in from Wadsworth might be better. All the staff were extra nice and helpful at this location and the Youngfield location . They have doors to go out of at the drive through, which makes it so you don't have lean out.
The cups have an extra sleeve so your hand doesn't get cold. Lots of condiments available, and the restroom is not locked, so you don't have to get someone to let you in at many restaurants. I was somewhat confused at which direction the ordering line is.
Parking: Shared parking lot with many other businesses
Atmosphere: 2
Food: 4
Service: 5
I come through this area here maybe once a year and every time I've come here it's been great. Inside is clean and very well spruced up with holiday decorations and flowers. Everyone is very kind and on it. 10/10
Atmosphere: 5
Food: 5
Service: 5
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