I work across the street and come to this Starbucks often, the guy that works at this Starbucks is always rude to me and messed up both of my orders today. When I mentioned he may have messed up my order he acted irritated towards me. He literally dropped my food on the counter towards me, in the original packaging and didn’t heat it up or anything. Never coming to this Starbucks again.
Service: 1
Matthew Neagle
Messy, understaffed, out of many things, and messed up our order. Needs help.
Atmosphere: 2
Food: 4
Service: 2
J R
We were given very poor service by a female employee(Kim) who while waiting on people ahead of us, she kept complaining she was tired, and was drinking while taking care of customers, when it was our turn she seemed upset and her tone of voice changed to a more direct and harsh tone. All we wanted was a coffee and move on, not to be spoken or treated as children. She could use some training on dealing with people and being a bit more professional.
Atmosphere: 1
Food: 3
Service: 1
Adam Zmiewsky
My $6 nitro cold brew. Great work.
Atmosphere: 1
Food: 1
Service: 1
Elaine Ross
Well, efficiency and prompt service is NOT on the menu here. It is so pitiful...it is a joke....
Atmosphere: 1
Food: 2
Service: 1
Sarah Taylor
Avoid if possible. They were one of the slowest Starbucks with terrible customer service. They got my drink wrong and wouldn’t fix it. They just told me what I could do myself to fix it at home.
Sophia
Love starbucks & love king soopers but not this starbucks in specific. I have come to this starbucks a few times in the last few days and have had terrible experiences especially with an employee Elijah. The other day, on my birthday, the employee was drinking leftover sweet cream cold foam out of a blender before making the next drinks. Today I came in and asked for a peach green tea lemonade unsweetened and he proceeded to make me a peach green tea with no lemonade because he had none made and didn’t wanna make it. After I asked him to please add lemonade he did, and then overflowed my drink and left foam from the top all over my drink. Surprised this employee is still working after breaking health code violations and drinking straight out of a blender. Very disappointed.
Michelle Cunningham
Always great! Drinks are well made. Service is awesome. Staff is friendly. I am grateful to have my "go to" Starbucks in my grocery store.
Garth Waddups
Great staff, good environment. I didn’t like the cappuccino I got , it was bland and flavorless , but I will be back to this location because i didn’t communicate my addiction to sugar. It was my bad for ordering just a cappuccino.
Jackie Repine
The baristas at this Starbucks are fantastic. Not only do they recognize you and remember your drink before you get to the front of the line, but they do it all with a smile.
Menu and drink options at most Starbucks is pretty similar. The employees at this Starbucks make this one awesome. Whoever does hiring over there has done an awesome job picking really kind and caring employees. They make my day most days we go in there!
Alina Shvets
Super rude employee at this Starbucks location. Came in at about 4pm on August 18th (my birthday) to redeem my birthday reward. Neither WIFI or internet was working on my phone so I couldn't bring up my birthday reward. The employee told me to go find internet to bring up the reward and looked at me as if I was lying about the situation. Both my children were screaming and the internet just wouldn't work. I ended up just leaving. Employee didn't even offer to remedy the situation. So much for good customer service.
Terry Hefty
A little pricey but great espresso and snacks.
Luke Shumard
My barista Nancy was awesome! Such a nice person and made my americano perfect!
BAriS
This Starbucks location inside the King Soopers is probably the busiest one I've ever seen. Its atmosphere is similar to the experience you would get at an actual Starbucks. I know that they were talking about opening a location in replacement of the El Senor Sol restaurant next to Walgreen's to alleviate some of the congestion this location has. The staff is extremely friendly and will start to remember you and your drink order the more often you come in. The poor reviews of this location are due to the very high standards the Ralston Valley area has.
I work across the street and come to this Starbucks often, the guy that works at this Starbucks is always rude to me and messed up both of my orders today. When I mentioned he may have messed up my order he acted irritated towards me. He literally dropped my food on the counter towards me, in the original packaging and didn’t heat it up or anything. Never coming to this Starbucks again.
Service: 1
Messy, understaffed, out of many things, and messed up our order. Needs help.
Atmosphere: 2
Food: 4
Service: 2
We were given very poor service by a female employee(Kim) who while waiting on people ahead of us, she kept complaining she was tired, and was drinking while taking care of customers, when it was our turn she seemed upset and her tone of voice changed to a more direct and harsh tone. All we wanted was a coffee and move on, not to be spoken or treated as children. She could use some training on dealing with people and being a bit more professional.
Atmosphere: 1
Food: 3
Service: 1
My $6 nitro cold brew. Great work.
Atmosphere: 1
Food: 1
Service: 1
Well, efficiency and prompt service is NOT on the menu here. It is so pitiful...it is a joke....
Atmosphere: 1
Food: 2
Service: 1
Avoid if possible. They were one of the slowest Starbucks with terrible customer service. They got my drink wrong and wouldn’t fix it. They just told me what I could do myself to fix it at home.
Love starbucks & love king soopers but not this starbucks in specific. I have come to this starbucks a few times in the last few days and have had terrible experiences especially with an employee Elijah. The other day, on my birthday, the employee was drinking leftover sweet cream cold foam out of a blender before making the next drinks. Today I came in and asked for a peach green tea lemonade unsweetened and he proceeded to make me a peach green tea with no lemonade because he had none made and didn’t wanna make it. After I asked him to please add lemonade he did, and then overflowed my drink and left foam from the top all over my drink. Surprised this employee is still working after breaking health code violations and drinking straight out of a blender. Very disappointed.
Always great! Drinks are well made. Service is awesome. Staff is friendly. I am grateful to have my "go to" Starbucks in my grocery store.
Great staff, good environment. I didn’t like the cappuccino I got , it was bland and flavorless , but I will be back to this location because i didn’t communicate my addiction to sugar. It was my bad for ordering just a cappuccino.
The baristas at this Starbucks are fantastic. Not only do they recognize you and remember your drink before you get to the front of the line, but they do it all with a smile.
Restaurantji Recommends
Menu and drink options at most Starbucks is pretty similar. The employees at this Starbucks make this one awesome. Whoever does hiring over there has done an awesome job picking really kind and caring employees. They make my day most days we go in there!
Super rude employee at this Starbucks location. Came in at about 4pm on August 18th (my birthday) to redeem my birthday reward. Neither WIFI or internet was working on my phone so I couldn't bring up my birthday reward. The employee told me to go find internet to bring up the reward and looked at me as if I was lying about the situation. Both my children were screaming and the internet just wouldn't work. I ended up just leaving. Employee didn't even offer to remedy the situation. So much for good customer service.
A little pricey but great espresso and snacks.
My barista Nancy was awesome! Such a nice person and made my americano perfect!
This Starbucks location inside the King Soopers is probably the busiest one I've ever seen. Its atmosphere is similar to the experience you would get at an actual Starbucks. I know that they were talking about opening a location in replacement of the El Senor Sol restaurant next to Walgreen's to alleviate some of the congestion this location has. The staff is extremely friendly and will start to remember you and your drink order the more often you come in. The poor reviews of this location are due to the very high standards the Ralston Valley area has.
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