Nah how dare you delete my comment. False advertisement regarding their hours. I went in an hour before they close, and they refused to serve.
Atmosphere: 1
Food: 1
Service: 1
Luther Kozhevnikov
I was here October 12, 8:00pm. I'm a former Taco Bell employee (not this location), and I understand how stressful it is when there's a bunch of orders and a line on the drive-thru, coupled with a timer on each order. The cashier (white male, long hair) was calm and polite despite the stress I know he was under. He had more composure than I probably would have, and I just hope management knows that they have a good employee.
Edit: I was here December 11 and once again had great service, this time from Alex. Alex was professional, efficient, and I saw him multitasking different orders without seeming bothered at all. This place never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Alan Webb
This store is my fav taco bell in brighton. Staff kills it
Atmosphere: 5
Food: 5
Service: 5
Marc Fannin
Nope. Never never again.
Atmosphere: 1
Food: 1
Service: 1
C R
Customer service here is horrid. No one will come to the fr9nt to even ask what you need or give any order updates. They have 4 ordering screens but many ppl standing and wiaitjg for their orders and no employees come to check on us. She tossed my order on the counter, mispronounced my name and turned and walked off into the back. They food was alright. But she didn't even give me time to ask for a water cup. She literally ran off after tossing my bag on the counter. No eye contact with anyone. I won't order here again.
Atmosphere: 1
Food: 2
Service: 1
Mike Murley
Alex is the man, best tbell in the state
AJ Gol
They served us before close and were super cool about it. Thank you Alex for feeding me after my workout even though you turned off the machines.
Atmosphere: 5
Food: 5
Service: 5
Naoise Goeden
Me and my friend tried to hit up their drive through on a Thursday night around 1:45 am after our workout and the kid running the drive through wouldn't serve us. He kept saying they were closed despite the hours on Google stating the drive through is open till 2am.
I've worked in the food industry for well over a decade and if any of my employees would've denied a customer service before close I would never schedule them again. Extremely unprofessional. I don't care if it's just tacobell, yall cry for higher minimum wage but can't even be bothered to do the job they hire you for.
I am going to have a conversation with the GM tomorrow and also put in a corporate complaint. I know for a fact who denied me service because ive dealt with this kid before and he is always rude and condescending. Also strongly considering reporting some other Previous negative experiences revolving around food safety that I've had in the past but have been tight lipped about. I've kept my mouth shut because I like the convenience of having a late night option near my house/gym but what is the point of leveraging the late night service if they're gonna throw in the towel 15 minutes before close. It's not like I'm asking you to cook me beef wellington and a souflee.
Atmosphere: 1
Food: 1
Service: 1
Josh
This taco bell has always been very quick and professional in my experience. I like it for a quick bite to hold me until dinner. Good service and the staff deserves a raise.
Lazy crew took over an hour for 2 taco supremes and a burrito no one talked to me
Atmosphere: 1
Food: 1
Service: 1
Bethany Deleon
TOOK FOREVER FOR A Quesadilla
Atmosphere: 1
Food: 1
Service: 1
Yamuna Yogini
Taco Vell is alright, but what truly stood out for me was the outstanding service the moment I pulled up to the drive thru. The staff went above and beyond — warm, attentive, and genuinely caring. They made me feel welcomed and showed they truly care for my satisfaction. It’s rare to receive such high quality service at a fast food joint let alone a drive thru. I’ll definitely be coming back because of the service— thank you for making the experience above and beyond enjoyable! Blessings to you all 🙏🏻🫶🏻🤗
Food: 3
Service: 5
Kallie Shae Bass
This is ridiculous. Cheese wasn't even melted and both my tacos were crushed. One had 3 little pieces of chicken. For a restaurant that had 1 patron in it they could have at least MELTED THE CHEESE
Atmosphere: 1
Food: 1
Service: 1
Torin Eichacker
I just want to give a shout out to the newer employee Ben! I've come to this location for a while and Ben immediately stood out from the rest. He's got a great attitude, treats you like he appreciates having you come by and is a great new face to the place! Thanks Ben 💪
They took to long and I had to leave with no food
Atmosphere: 3
Food: 2
Service: 1
Nah how dare you delete my comment. False advertisement regarding their hours. I went in an hour before they close, and they refused to serve.
Atmosphere: 1
Food: 1
Service: 1
I was here October 12, 8:00pm. I'm a former Taco Bell employee (not this location), and I understand how stressful it is when there's a bunch of orders and a line on the drive-thru, coupled with a timer on each order. The cashier (white male, long hair) was calm and polite despite the stress I know he was under. He had more composure than I probably would have, and I just hope management knows that they have a good employee.
Edit: I was here December 11 and once again had great service, this time from Alex. Alex was professional, efficient, and I saw him multitasking different orders without seeming bothered at all. This place never disappoints!
Atmosphere: 5
Food: 5
Service: 5
This store is my fav taco bell in brighton. Staff kills it
Atmosphere: 5
Food: 5
Service: 5
Nope. Never never again.
Atmosphere: 1
Food: 1
Service: 1
Customer service here is horrid. No one will come to the fr9nt to even ask what you need or give any order updates. They have 4 ordering screens but many ppl standing and wiaitjg for their orders and no employees come to check on us. She tossed my order on the counter, mispronounced my name and turned and walked off into the back. They food was alright. But she didn't even give me time to ask for a water cup. She literally ran off after tossing my bag on the counter. No eye contact with anyone. I won't order here again.
Atmosphere: 1
Food: 2
Service: 1
Alex is the man, best tbell in the state
They served us before close and were super cool about it. Thank you Alex for feeding me after my workout even though you turned off the machines.
Atmosphere: 5
Food: 5
Service: 5
Me and my friend tried to hit up their drive through on a Thursday night around 1:45 am after our workout and the kid running the drive through wouldn't serve us. He kept saying they were closed despite the hours on Google stating the drive through is open till 2am.
I've worked in the food industry for well over a decade and if any of my employees would've denied a customer service before close I would never schedule them again. Extremely unprofessional. I don't care if it's just tacobell, yall cry for higher minimum wage but can't even be bothered to do the job they hire you for.
I am going to have a conversation with the GM tomorrow and also put in a corporate complaint. I know for a fact who denied me service because ive dealt with this kid before and he is always rude and condescending. Also strongly considering reporting some other Previous negative experiences revolving around food safety that I've had in the past but have been tight lipped about. I've kept my mouth shut because I like the convenience of having a late night option near my house/gym but what is the point of leveraging the late night service if they're gonna throw in the towel 15 minutes before close. It's not like I'm asking you to cook me beef wellington and a souflee.
Atmosphere: 1
Food: 1
Service: 1
This taco bell has always been very quick and professional in my experience. I like it for a quick bite to hold me until dinner. Good service and the staff deserves a raise.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Lazy crew took over an hour for 2 taco supremes and a burrito no one talked to me
Atmosphere: 1
Food: 1
Service: 1
TOOK FOREVER FOR A Quesadilla
Atmosphere: 1
Food: 1
Service: 1
Taco Vell is alright, but what truly stood out for me was the outstanding service the moment I pulled up to the drive thru. The staff went above and beyond — warm, attentive, and genuinely caring. They made me feel welcomed and showed they truly care for my satisfaction. It’s rare to receive such high quality service at a fast food joint let alone a drive thru. I’ll definitely be coming back because of the service— thank you for making the experience above and beyond enjoyable! Blessings to you all 🙏🏻🫶🏻🤗
Food: 3
Service: 5
This is ridiculous. Cheese wasn't even melted and both my tacos were crushed. One had 3 little pieces of chicken. For a restaurant that had 1 patron in it they could have at least MELTED THE CHEESE
Atmosphere: 1
Food: 1
Service: 1
I just want to give a shout out to the newer employee Ben! I've come to this location for a while and Ben immediately stood out from the rest. He's got a great attitude, treats you like he appreciates having you come by and is a great new face to the place! Thanks Ben 💪
Atmosphere: 4
Food: 4
Service: 5
Loading...