The Bluegrass Coffee & Bourbon Lounge

20 minute wait for the pop up holiday experience turned into 50 and we walked out. Not the friendliest staff either. the hostess was nice but the bartender at the holiday pop up was pretty rude. We'll see if I come back.

Extremely rude staff . There are better coffee spots around

I had an amazing time enjoying bottomless mimosas with friends! Our server, Cat, was incredibly attentive and made sure we were always taken care of. The atmosphere was lively and fun, making it the perfect spot for a brunch outing. Highly recommend this place if you're looking for great drinks and excellent service!

Atmosphere: 5

Food: 5

Service: 5

This establishment has the best servers and the best waitstaff. When you come on a Friday night a little patience should be expected. However I have never had an issue with the staff and I can tell you this is ran very well! If you have an issue you clearly have no patience and should have more! Kuddos to this staff for dealing with the rude and disgruntled patrons that don’t understand the influx of people. Great place and great servers!

Atmosphere: 5

Food: 5

Service: 5

This a really weakly run establishment. I ordered a Michelada, got an open can of beer ( yes just the beer) almost 10 minutes later. I asked three separate staff if I could order food. I watched as my server decided to chat with people at the bar for four minutes. By this point I was 18 minutes in and had begun to time this. Eventually a manager came by, who had literally seen me waiting as she passed continuously by not taking my order. Still no food. The open can of beer and no one to take an order. Believe me when the server can spend 4 minutes chatting with another patron at the bar she’s not in the weeds. At this point I’d had enough, 22 minutes in, detailed my experience to the manager, who smirked and proceeded to make excuses. I’m really not sure if these waitstaff are related to the owner or what but it’s the only explanation for such a weak staff and management. Otherwise it’s just weak ownership leading to weak management leading to weak service leading to this review. If you want to go to a place that gives no ***** about you here’s your spot. Otherwise spend your hard earned cash elsewhere.

Atmosphere: 1

Service: 1

Tried it 3x because there are not many restaurants in that area, and have had poor, slow service each time. After last night we are not going back. We placed our order and then 30 mins later learned from another server the order didn't even go in. The new server told us she would make sure we didn't have to pay for anything due to the wait for a family of 4. Another 40 mins til we finally got food. Pizza was not cooked well; burnt edges & not done in the middle, poor flavor. To top it off, we still got a bill with a 25% discount after we were told we wouldn't have to pay. Definitely not worth the time or money.

Atmosphere: 2

Food: 1

Service: 1

Friendly staff. Loaded garlic knots were tasty

Atmosphere: 5

Food: 5

Service: 5

My husband and I came here for a relaxing night out and a small bite to eat and were left severely disappointed with the service, wait time and quality of food. The place looks cute and a nice atmosphere but not worth the visit. We will not be back.

No-one greeted us or showed us a table to sit at. We ordered the garlic knot appetizers and it took over 40 minutes for it to arrive. Keeping in mind we went after any dinner night rush and the place was pretty empty. We debated leaving due to the wait time. The garlic knots came out really lame - over cooked, small, and barely any garlic. We wish we left.

My wife and I went to the one in Candelas on Friday late afternoon on September 6. The place wasn't even half full. We sat outside to enjoy the late afternoon. We wanted dessert drinks and a dessert. Despite the place not being busy it took her around 20 minutes to get us our drinks. More than a half hour later she finally told us that our dessert would be ready in a little while. By this time we were almost done with our drinks and told her that we needed to leave. She just unapologetically gave us our tab and that was it. You've got a great bar and restaurant there, but this kind of service is going to wreck it. The food gets a one star because it was never served to us

Atmosphere: 3

Food: 1

Service: 1

We have spent a lovely lunch time and cocktail experience with Cat here at Bluegrass. She is an exceptional bartender and a sincere genuine person who loves her work and meeting new people. We will enjoy coming back!!!

Atmosphere: 5

Food: 5

Service: 5

This is as good as it gets for a whiskey bar in the suburbs. Love the bar. Great whiskey selection.

Atmosphere: 5

Food: 4

Service: 5

Staff is friendly and knowledgeable about coffee and bourbon. Such a fun experience and love when they have live music.

Atmosphere: 5

Food: 5

Service: 5

Meatballs and the salad were excellent. I will be back.

Atmosphere: 4

Food: 5

Service: 4

Super fun neighborhood spot with excellent food, drinks, ambiance and company. Loved our early evening dinner outside on the patio which was so cool and breezy. Thanks for an awesome first experience, can’t wait to come
back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Real Quiet Pizza, Breakfast Burritos, Avocado Toast, Seabiscuit, Crispy Chicken Wings, Garlic Knots

Clark county club sandwich menu description is incorrect. Call it dijonnaise but it’s actually an appalling honey mustard. Not edible. They took 50% off an overpriced sandwich with a long wait time and a total of three tables sat.
No napkins, didn’t check on us. I had to grab napkins from the front and flag the server down.

Atmosphere: 3

Food: 1

Service: 2