Tropical Smoothie Cafe

Always quick and perfect.
I have noticed shrinkflation here with the cups that tropical smoothie uses.
This location is clean and quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Island Green

I was just in there and got a salad. I found multiple pieces of dark brown lettuce in my salad. I tried calling to get some resolution- no answer. I came on a quick lunch break so
Now I’m without lunch, spending money on a salad that I’m afraid will
Make me sick because I did eat some of it. I’m also pregnant so this is really
discouraging. The picture below is just a small portion of lettuce I pulled out because I really hoped it was just a few pieces but ended up being a bigger amount on the bottom. It’s hard to get a close up in bad lighting.

Haven't been here for a little while. Love the smoothies and absolutely love the veggie hummus wraps. They used to be large wraps, cut into two halves.... Tonight I paid $33 for two smoothies and two wraps, both of which were smaller than a half wrap, every other time I've ever eaten here. Still good but half of what I expected. Looks like it will be a lot longer before I visit again, if ever.

Atmosphere: 3

Food: 2

Service: 4

Went in there and they had people who were sick working behind the counters mentioned to the employee that they didn't look good and there response was they are afraid to lose there job for being sick I can't believe management would treat there employees like this would not recommend tropical until management starts treating there employees better

Atmosphere: 1

Food: 1

Service: 1

In short, customer service was great, food was great, and smoothie was 👍👍. The vibe was chill, and the place was clean 🧼 We got the chipotle chicken club and buffalo chicken wrap both with a side of corn . And we both got the Bahama Mama smoothie with white chocolate 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Flatbread Sandwich, Juice

We went in on Sunday September 22nd in the afternoon and the girl serving us was absolutely rude and disrespectful . I believe customer service should be part of training because this is isn’t the first time this has happened with staff. Every time we have been in, there has been a lack of adult supervision/ management as all of the staff seem to be high school age. So disappointing as we love the smoothies but we will be finding another place!

Good smoothies but I wish they had a dedicated peanut-free blender for those with allergies. Most chain smoothie places have this as an option, so I was surprised when they just told me they just rinse the blenders to clean them after blending peanuts. There are a lot of smoothies with peanut butter so probably not the safest option if you have an allergy. I decided to risk it this time, but will probably stick to other smoothie places that have a peanut free blender as an option.

Atmosphere: 4

Food: 4

Service: 4

Costs an arm leg and vital organ $$$

Atmosphere: 3

Food: 1

Service: 4

It was busy, we waited patiently for our 5 drinks. But when the lady tried giving them to me half full, I asked her to fill them! She said well I can but it will take longer, 1st the attitude is not needed and 2nd I paid for 5 drinks why would I accept 3 drinks half full!? We'll take the drive and go else where, HORRIBLE Customer Service! I understand it was busy we weren't rude or anything but her attitude....maybe she needs a new job!

Atmosphere: 2

Food: 2

Service: 1

Brianna and team were awesome. They were super busy but did a fantastic job. Thanks team!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunrise Sunset

Had a delicious 'island Green' smoothie and realized that this place serves food as well! Not a huge selection of vegetarian options in the food menu but I enjoyed the smoothie!

Atmosphere: 4

Food: 5

Service: 4

Normally go to the location on Wadsworth. Stopped in at this one. All the straws were stuck together and sticky. Got the smoothie that I normally order and it tasted really bland compared to what I'm used to. Seems like it was not made to the proper recipe. Also it did not taste like it was blended fully. Staff was friendly. Also, I wish they would go back to using regular cups rather than trying to trick us by raising the bottom of the cups by an inch.

Atmosphere: 3

Food: 2

Service: 3

The first thing I had to do when I got home from getting my smoothie was write a review for the team working tonight! When I walked in, everyone said hello and had a smile on their face. The team of three that was working had such good banter together! They were all laughing and the energy just felt very positive. Great customer service and helped start my evening off in a really fun, energetic way after sitting in an hour of traffic! Also- the watermelon mojito smoothie is so delicious. I appreciate you all!

Atmosphere: 5

Food: 5

Service: 5

I placed an online order at 1pm on a Saturday afternoon for 1 smoothie, 1 açaí bowl, and 1 chicken flatbread sandwich. Said the order would be ready at 1:15. Showed up at 1:15, the place was very busy and the order wasn’t ready yet. Behind the counter was an absolute mess as the 4 people working were trying to get orders completed. I proceeded to wait an additional 45 minutes for the 3 items. In that time I witnessed what seemed like a complete lack of prep and team work. The smoothie was made rather quickly and then just sat there behind the counter the whole time I waited for my food. The açaí bowl wasn’t made as ordered so it had to be remade. Finally got everything, and it was just disappointing. The smoothie was pretty much all melted, the flatbread was hastily slapped together and just didn’t taste very good, and the açaí bowl barely had any of the açaí base and still wasn’t made as I ordered it. I didn’t have the time to do anything about it then, but shared my experience on their website and never heard back so I guess the owners don’t care all that much. Needless to say, I probably won’t be back, which is too bad because I really like those açaí bowls!!

Food: 1

Service: 1

Staff is always friendly. Yesterday got to see them handle a lunch rush - staff went into beast mode as a team and crushed it! Was fun to watch their teamwork!

Atmosphere: 5

Food: 5

Service: 5