Service and food were top notch. Jayda was very pleasant and helpful. Our food was perfect temp, taste and looks. I've been around to many Arby's and this location has consistently been a sure thing. Keep up the excellent work. Well done. Highly recommend and will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Double Beef 'N Cheddar
Britany Stenz
My husband and I ordered through the drive thru this evening. Jazmin was very patient, professional and very kind even through our order changes. It’s rare these days to have absolutely wonderful customer service but Jazmin was amazing! Nothing was missed in our order and the food was wonderful! This will definitely be our “go-to” location from now on because of the staff! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
Evelyn Munoz
Randy and his staff are amazing!!
Atmosphere: 5
Food: 5
Service: 5
Jeramy Hopkins
Horrible fries, sandwich was "okay".
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Roast Beef
Simona Hernandez
Excellent Customer Service. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Righteous Revolution
The worst Brisket sandwich I have ever tasted.. Absolutely no flavor.
I was impressed, to be fair I put in an order for 6 people and nothing was missed. All preferences were accommodated. Took a little longer than I expected but it's easily overlooked due to the order size. 10/10 would come back!
Macy Stewart
On 10/31/24 I came to your location after spending my day in the hospital ICU because of a horrible accident someone in my family experienced. I came inside but planned to use your online site to order because you offered a coupon for a free dessert and I hoped it would cheer my husband up. Well somehow my order was sent to the wrong location. I felt the wave of anxiety, I spent my last dollar to get this food and no way would I be able to pick it up at this other location and get back to the hospital in time. I approached the counter and was greeted by Joseph. I was on the verge of a meltdown, tears welling up in my eyes I began to explain I accidentally placed the order to the wrong location. Before I could even think what to do he quickly called the other store, cancelled my order to be refunded, got my food ready and bagged within less than one minute, told me not to worry about paying because he was unsure when my card would be refunded after the cancellation. I was stunned. He didn't know why this crazy woman was crying at his counter but he treated me so kindly and with compassion. He wished me Happy Halloween and sent me on my way. Never in my 42 years on this planet has a restaurant employee treated me this way. I'll never forget this guy. He deserves a raise and you should be thankful to have someone like this in your store. He made my horrible situation into a very positive experience and I really needed to be reminded that this world isn't full of uncaring people. Had I gone to McDonald's all I'd have to help me would be a kiosk and an empty counter to cry on and no hope for help. Thank you Joseph, your selfless actions meant more than you know. My family thanks you.
Atmosphere: 5
Food: 5
Service: 5
McKinley
A French dip comes with au jus, hence the whole French DIP. So why it is every time I order the sandwich I NEVER receive the au jus? This is just plan out ridiculous. I’m tired of eating this bread, meat, and cheese plain sandwich. It’s not a hard job, do better
Moka Vampire
Joseph gave excellent customer service. The cooks were amazing and hot, fresh food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Jerry Stacey II
I order from this store often. Through Door Dash and in person. I have had a few issues in the past, but Door Dash is usually the one fixing the problem. Tonight, I went in person and ordered. Around 5 PM. It took a bit to get home and actually open my bag of food. When I opened it, I was very disappointed that I was missing my large curly fries. I have tried calling the store for almost 30 minutes now. The phone has never rang more than once without giving me an automated response and hanging up on me. All I want is to actually speak with a manager and no one will answer the phone. It is very disappointing and upsetting to me.
Food was freezing and was wrong. Manager at the time extremely rude with awful attitude. Please eat anywhere but here.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Everything was good, the fish sandwich was very delicious.
Atmosphere: 5
Food: 5
Service: 5
Great service and courteousness by asking about the choices that I had to pick in regards to the sauces, size in grink
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Potato Cakes, Curly Fries, Roast Beef
Service and food were top notch. Jayda was very pleasant and helpful. Our food was perfect temp, taste and looks. I've been around to many Arby's and this location has consistently been a sure thing. Keep up the excellent work. Well done. Highly recommend and will return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Double Beef 'N Cheddar
My husband and I ordered through the drive thru this evening. Jazmin was very patient, professional and very kind even through our order changes. It’s rare these days to have absolutely wonderful customer service but Jazmin was amazing! Nothing was missed in our order and the food was wonderful! This will definitely be our “go-to” location from now on because of the staff! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Curly Fries, Roast Beef
Randy and his staff are amazing!!
Atmosphere: 5
Food: 5
Service: 5
Horrible fries, sandwich was "okay".
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Roast Beef
Excellent Customer Service. Thank you!!!
Atmosphere: 5
Food: 5
Service: 5
The worst Brisket sandwich I have ever tasted.. Absolutely no flavor.
Always time for Arby's! It's all good!!Enjoy!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Classic Roast Beef, Reuben, Arby's Signature Sandwiches
Restaurantji Recommends
I was impressed, to be fair I put in an order for 6 people and nothing was missed. All preferences were accommodated. Took a little longer than I expected but it's easily overlooked due to the order size. 10/10 would come back!
On 10/31/24 I came to your location after spending my day in the hospital ICU because of a horrible accident someone in my family experienced. I came inside but planned to use your online site to order because you offered a coupon for a free dessert and I hoped it would cheer my husband up. Well somehow my order was sent to the wrong location. I felt the wave of anxiety, I spent my last dollar to get this food and no way would I be able to pick it up at this other location and get back to the hospital in time. I approached the counter and was greeted by Joseph. I was on the verge of a meltdown, tears welling up in my eyes I began to explain I accidentally placed the order to the wrong location. Before I could even think what to do he quickly called the other store, cancelled my order to be refunded, got my food ready and bagged within less than one minute, told me not to worry about paying because he was unsure when my card would be refunded after the cancellation. I was stunned. He didn't know why this crazy woman was crying at his counter but he treated me so kindly and with compassion. He wished me Happy Halloween and sent me on my way. Never in my 42 years on this planet has a restaurant employee treated me this way. I'll never forget this guy. He deserves a raise and you should be thankful to have someone like this in your store. He made my horrible situation into a very positive experience and I really needed to be reminded that this world isn't full of uncaring people. Had I gone to McDonald's all I'd have to help me would be a kiosk and an empty counter to cry on and no hope for help. Thank you Joseph, your selfless actions meant more than you know. My family thanks you.
Atmosphere: 5
Food: 5
Service: 5
A French dip comes with au jus, hence the whole French DIP. So why it is every time I order the sandwich I NEVER receive the au jus? This is just plan out ridiculous. I’m tired of eating this bread, meat, and cheese plain sandwich. It’s not a hard job, do better
Joseph gave excellent customer service.
The cooks were amazing and hot, fresh food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
I order from this store often. Through Door Dash and in person. I have had a few issues in the past, but Door Dash is usually the one fixing the problem. Tonight, I went in person and ordered. Around 5 PM. It took a bit to get home and actually open my bag of food. When I opened it, I was very disappointed that I was missing my large curly fries. I have tried calling the store for almost 30 minutes now. The phone has never rang more than once without giving me an automated response and hanging up on me. All I want is to actually speak with a manager and no one will answer the phone. It is very disappointing and upsetting to me.
Atmosphere: 4
Food: 5
Service: 2
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