BJ's Restaurant & Brewhouse

Our waiter made continuous errors. It became laughable. We did not receive our bar order for 45 min. Took 3 tries and almost an hour to get waters for the table. One dinner order did not come with the optional extra sauce that we had ordered and the wrong side. When we asked the waiter he had no idea and had to go get a menu to see what sauce we were asking about. Then it took way too long to get the sauce. He never did bring the correct side dish. We had each ordered the 3 course special which included dessert. One dessert came. Then he brought the check. I asked about the second dessert and he had no idea. Which needed to be the gluten free pizzookie which he said he didn't know how to order. He said he would need the manager to order it for him. Then he billed us for the included vegetable side. We were there for 1 hour and 45 min. We were never offered water refills or drink refills. When I had him correct the ticket to remove the side dish charge of the INCLUDED side dish it took almost 10 min to get the corrected check. I never did receive my included dessert. I have never had such poor table service at a restaurant!

The food & service was great until we paid. We saw friends & wanted to bless them by paying their tab. We thought we had, but it turned out the waiter gave us the wrong party's check to pay! We don't know who we blessed! Arrrgh!

The menu has a wide variety of great options to choose from, including a huge selection of craft beers.

We came with a very large group of 16 people. Some of the group had to sit at the bar because the staff could not find two extra chairs. The menu is varied so we were able to have food for some of our group with allergies. I would like to mention two staff who did a great job. Ash was very helpful and our waiter (who was 8 months pregnant) was fantastically patient and helpful. So, generally it was a good experience.

Very nice fancy looking place. Took over 40 minutes to get my food though waiter kept forgetting stuff I had to ask three times for my Soda and Steak sauce. Ordered a medium rare steak looked like they put it on there for like 3 minutes did not ask for super rare. Not giving it one star though cause always willing to give a second chance.

Atmosphere: 4

Food: 2

Service: 2

BJ's provides an excellent table. The menu selections are enticing and the flavors are always top notch. The service is congenial and the delivery is relaxed and friendly. I always enjoy myself and every visit seems like an event.

WE love BJ's. It is a family favorite being that we can come in and watch the Eagles game and get a good meal without being rushed out. All the servers are pleasant and accommodating. This past time I ordered a steak and scampi and it did not come out looking like the picture on the menu. The manager ,brother Barry, came and took care of it right away. Thanks for taking such good care of us, our friends and family members no matter what day or time we come in.

Atmosphere: 4

Food: 3

Service: 4

I had the brewhouse chicken with white cheddar mashed potatoes and asparagus. The mushroom lemon butter sauce was awesome. My husband had the sirloin and ribs. We enjoyed our food and our beers. We will return!

Vegetarian options: Our server Trinity was a sweetheart, she didn't hover and drive us crazy!

Kid-friendliness: There were kids and their menu seemed satisfactory.

Atmosphere: 5

Food: 4

Service: 5

Made a reservation to celebrate a birthday then when we arrived they confirmed the reservation but stated they had a party of 90 people coming so they weren't sure were they going to put us. So we had to wait for a table since they were saving tables for the party of 90. Then after waiting they sat us at a booth and had to add a chair to the table to fit us. As a result were were crowded. Not an ideal birthday experience!

Great place to go to, the food is well done and filling, and the handcrafted sodas are lovely, but I keep coming in and seeing something on the menu and then they don't have it. They ran out of the seasonal pizookie before Halloween, and still had it listened on the menu. And today they had a cinnamon roll one listed and they didn't have it for some reason, the server said they didn't have one apparently. Also had a similar issue with a pretzel combo meal. Nice place but that continually happening ruins the experience a bit.

It also takes a long time to get a drink refill.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: BBQ, Crispy Calamari, Mozzarella Sticks

First time here, very good!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Meatball, Burger, Crispy Calamari, Onion Rings, Mozzarella Sticks, Chicken Fingers, Fish and Chips

Festive and fun beer dinner!

Atmosphere: 5

Food: 5

Service: 4

I had the misfortune of hosting a rehearsal dinner at BJS on November 3, 2024, and I can't express how disappointed we were with the entire experience. After booking with Maria, the event planner, back in July and sending over the signed contract with our food selections, I expected things to go smoothly. However, when I called the week before the event, it was clear that Maria had misplaced our contract.

Upon arrival, we found that BJS was completely unprepared for our party of 40. They had no record of our reservation, and there were no tables or food ready for us. We had ordered a pizza buffet with salad and pasta, but unfortunately, the pizzas were served cold, and we never received the pasta at all. To make matters worse, it took an hour and a half to get our drinks, including non-alcoholic options.

The service was unacceptable; the waitresses were not only slow but also rude, responding back to the bride and groom inappropriately. It was a frustrating experience for everyone involved, and we all agreed that it was a disaster. Maria's lack of organization and professionalism was evident, and I genuinely believe she should be let go. I would advise anyone considering hosting an event here to think twice. Horrible experience all around!

Atmosphere: 1

Food: 1

Service: 1

Our server Cal was awesome!!! Best server we have had at any restaurant in a long time. Great Food, excellent selection

Atmosphere: 5

Food: 5

Service: 5

Had a few great experiences here and finally had to leave a review after tonight.

I recently came here with a friend and had lunch. We got great service, the food came out quickly, and everything was cooked well and tasted great! I got several free refills of their sodas, which I love, as soon as I emptied each drink. Honestly, not what I typically expect from these types of chains.

Then tonight, I placed a takeout order but something came up at work and I was an hour late picking up my order. The staff recognized this and packed me fresh fries when I arrived rather than leaving me with old ones. Considering it was entirely my fault that the food was not picked up on time, this was some incredible customer service! I will definitely be picking up dinner here more often!

Atmosphere: 5

Food: 5

Service: 5