“We were at the Buffalo Wild Wings Southlands location on Tuesday November 25th and I wanted to share our experience and a few thoughts. It was right before Thanksgiving and the restaurant was packed. We frequent this location and the staff was overwhelmed. But they did their best to overcome the chaos. Bartender Jessica, server Tory, Managers Ben and Marissa plus every other employee in that restaurant were INCREDIBLE!!! I watched a customer get up from his table, chase down and put his hands on Tory, one of the servers, and start to complain angrily then asked if he was a manager. Tory was calm composed and said he was not a manager but he would get one for the gentleman. Now that in and of itself explained the atmosphere and mental state of the patrons. The manager Marissa came over to his table and very calmly listened to the customers complaint. I watched because I wasn’t sure if he was going to escalate his aggressiveness towards her. She professionally diffused the situation. It was almost a crowd mentality of one person gets aggressive then everyone follows. The staff that night went above and beyond to take care of everyone in that restaurant!!! They all deserve some kudos for that!!! I just thought everyone should know that this Buffalo Wild Wings is one of the best ones we have been too!!! Food, hospitality, professionalism and integrity - even on a bad night they stepped up!!! Love this place!!!“
“My server Hannah with the long blonde hair took amazing care of us. She was attentive and answered all of our questions with no issues, she always greets us with a smile and is always kind. She seems to have alot of regulars as well which makes sense. The drinks were great as well. Overall great experience. Would definitely come back especially if all the servers were as friendly and attentive as ours!“