Been here 3x because I am working in the area and needed something quick. Nothing quick about this place. They’ll get your order wrong and you’ll have to go back or you’ll get overcharged and have to go back. Today is 11/7 and I ordered the $3.50 deal and they charged me 4.58 before tax. I asked for the refund and they gave me a dollar. I’ll be coming back for my 8 cents based on the principle
Atmosphere: 1
Food: 2
Service: 3
Vanessa Martinez
I am not sure what position Yeimi holds at this location during night shift but whatever it is, she should be demoted. I ordered 5 meals to feed my family that night. She read them back to me and they all sounded correct. She had gave me all my food in one bag so I asked if it was all in there, to which she responded yes. I got home and noticed I was missing a burger. I drove back and let her know I was missing a burger. She decided to argue with me claiming the receipt I had in my car was not my order! She stated that about 7 times even though i was telling her everything on the receipt was correct & it was my order. I am bilingual but whispering to a coworker in a language that you’re not assisting me is not professional.
Service: 1
Rose Lutz
Jose was an amazing young man! We were in a sticky situation and he helped us out tremendously! Words can't describe the way he fixed our night! He deserves all the promotions and all the raises he can have! Thank you Jose night kitchen manager!!!
Atmosphere: 5
Food: 5
Service: 5
nutts4sports
Fast prompt service. Drive thru employee polite. Making sure I had napkins and ketchup. Fries were hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Ernesto Pena
Great customer service everytime I go
Service: 5
Royce Amir Amaru-Bey
I ordered a burger at this Carl's Jr without bacon. Upon receiving my burger, I saw that it had bacon. When I notified the staff of the mistake, they proceeded to be rude. Naturally, instead of having them remake my burger, I requested a refund. I amnow awaiting the police to come make them refund me my money. Whoever it is that is working here on 9 /21/2025 thier customer service is terrible. I've been here before with good customer service, so I do not want to disparage the whole staff. But I'm dealing with a very bad situation right now.
Service: 1
Casey
Polite and friendly staff
Atmosphere: 4
Food: 5
Service: 5
R Giles
Drive thru Employee was very nice and helpful with my Order! Appreciate the professionalism and courtesy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Famous Star Combo
Robert Griffis
They made my food FRESH and I know care was put into it. Hedder was great and has a true servant’s spirit! From San Antonio, but I’ll be back someday
Food: 5
Service: 5
Paul Vetrone
Drive thru but no inside ordering, need to stand outside to order
I'm a huge fan of Carl's Jr, as I grew up with all their locations being Hardies. Out of all the affordable and Quality fast food places, I put them up there with Good times and Culver's. I just don't like the A.I. ordering system.
Cathy Dodge
The new burger looks good, will definitely try next visit. Good was good. Staff is nice. The area is not inviting...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Famous Star Combo
Noemi Ortega
Great food and excelente service ! I love this carls jr everything is always fresh
Been here 3x because I am working in the area and needed something quick. Nothing quick about this place. They’ll get your order wrong and you’ll have to go back or you’ll get overcharged and have to go back. Today is 11/7 and I ordered the $3.50 deal and they charged me 4.58 before tax. I asked for the refund and they gave me a dollar. I’ll be coming back for my 8 cents based on the principle
Atmosphere: 1
Food: 2
Service: 3
I am not sure what position Yeimi holds at this location during night shift but whatever it is, she should be demoted. I ordered 5 meals to feed my family that night. She read them back to me and they all sounded correct. She had gave me all my food in one bag so I asked if it was all in there, to which she responded yes. I got home and noticed I was missing a burger. I drove back and let her know I was missing a burger. She decided to argue with me claiming the receipt I had in my car was not my order! She stated that about 7 times even though i was telling her everything on the receipt was correct & it was my order. I am bilingual but whispering to a coworker in a language that you’re not assisting me is not professional.
Service: 1
Jose was an amazing young man! We were in a sticky situation and he helped us out tremendously! Words can't describe the way he fixed our night! He deserves all the promotions and all the raises he can have! Thank you Jose night kitchen manager!!!
Atmosphere: 5
Food: 5
Service: 5
Fast prompt service. Drive thru employee polite. Making sure I had napkins and ketchup. Fries were hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Great customer service everytime I go
Service: 5
I ordered a burger at this Carl's Jr without bacon. Upon receiving my burger, I saw that it had bacon. When I notified the staff of the mistake, they proceeded to be rude. Naturally, instead of having them remake my burger, I requested a refund. I amnow awaiting the police to come make them refund me my money. Whoever it is that is working here on 9 /21/2025 thier customer service is terrible. I've been here before with good customer service, so I do not want to disparage the whole staff. But I'm dealing with a very bad situation right now.
Service: 1
Polite and friendly staff
Atmosphere: 4
Food: 5
Service: 5
Drive thru Employee was very nice and helpful with my Order! Appreciate the professionalism and courtesy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Famous Star Combo
They made my food FRESH and I know care was put into it. Hedder was great and has a true servant’s spirit! From San Antonio, but I’ll be back someday
Food: 5
Service: 5
Drive thru but no inside ordering, need to stand outside to order
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great staff, quick service with great attitudes
Atmosphere: 5
Food: 5
Service: 5
I'm a huge fan of Carl's Jr, as I grew up with all their locations being Hardies. Out of all the affordable and Quality fast food places, I put them up there with Good times and Culver's. I just don't like the A.I. ordering system.
The new burger looks good, will definitely try next visit. Good was good. Staff is nice. The area is not inviting...
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Double Famous Star Combo
Great food and excelente service !
I love this carls jr everything is always fresh
Atmosphere: 5
Food: 5
Service: 5
Drive thru very quick and very delicious
Atmosphere: 5
Food: 5
Service: 5
Loading...