Charleys Cheesesteaks and Wings

TERRIBLE EXPERIENCE! My food was cold. You forgot my cookie and drink. I paid for a subpar sandwich and soggy fries. Delivering experience was THE WORST EVER.

Atmosphere: 1

Food: 1

Service: 1

This place has horrible customer service. All I did was ask if the machine was ready for my payment. She said I only have 2 hands and she hates holidays. right before me she refused to give hot water to someone that needed it for her baby formula.

The best soft serve

Around 7 pm I went to order and they didn't want to take my order even though they close at 9 pm. They were sitting down in chairs they got from somewhere without a care in the world talking about customers in front of them. When I finally got my order. It was cold and made poorly.

Atmosphere: 1

Food: 1

Service: 1

It’s 932 and the restaurant opens at 10. It’s inside Walmart and I am sitting outside waiting now. Does that tell you how good it is? I hope so cause it is that good and they’re very friendly to me and their food is really good the taste of it is amazing. It’ll probably be even better because I don’t like onions and all that stuff and if you were to get all that stuff it’s probably amazing cause I know it’s amazing for me and I just get the meat cheese in the bun so I can just imagine.

Atmosphere: 5

Food: 5

Service: 5

They dont have a number, and food came cold. And also open faced. Ended up having to put it together myself, which makes no sense. Just wanted a good cheesesteak. I wouldn't go here if thats the case. Also their lemonade is just fruit, barely anything to actually drink taking review to 2 stars. Also should've added that they added mushrooms which im allergic to.

Atmosphere: 1

Food: 1

Service: 1

This place is a disappointment to tis franchise name have always eaten at charleys and it has always been great until eating from this location unfortunately when you order through a delivery app near my house this is the store that they use and unfortunately it's a complete crap shoot they never get the orders correct at all you order extra meat they barely put any meat on the sandwich at all there are always missing items or the overall order is just undercooked and a complete shit pile hopefully yall can turn it around and get yalls reputation back because this store is giving yall brand a bad look

Food: 1

Recommended dishes: Philly Cheesesteak

The food wasn't the best, or the service. They weren't busy and I asked them to put one extra thing in my sandwich, Jalapeños which they did not. Also their fries manage to be both crunchy and soggy at the same time, an amazing feat and maybe worthy of more stars if it wasn't so frustrating to the senses.

Atmosphere: 3

Food: 1

Service: 1

How are you guys gonna let someone take someone else’s order just to remake it wrong and still have it delivered . Your food is too expensive just to end up being made completely wrong and have our money taken. Was better when it was a McDonald’s, last time I’m order from this Charley’s -50/10

Food: 1

This is a good place to eat and the customer service is great! I don't know whats wrong with people when this location is great!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Wing

They don't add mushrooms every time I ordered mushrooms. It came with a tiny chicken wing. I went back and asked them to remake it once and they gave me the same thing as last time. 0 mushrooms

I have not had any problems with this Charley’s until they’ve messed up my order twice now for delivery. I’ve been trying to call the store and nobody is picking up my phone. Can I please talk to management?

Food: 1

Service: 1

I have eaten here before and I’ve ordered from this restaurant chain. Today my daughter got a meal and I ordered a six piece boneless. Upon biting into one of them it had a twangy smell to it. I spot that one out and opened a couple more and they all smell sour. I went ahead and threw them all out and only ate the fries. This was a take out order and I don’t think it’s the same restaurant that I order from normally and never have any complaints.

Atmosphere: 5

Food: 1

Service: 4

They close 2 hours earlier then what it says.

Atmosphere: 1

Food: 1

Service: 1

Twice I've gone here and twice I've ordered food that only lists meat and onions on it. So why is it that things not listed on the menu under the ingredients are being added?