Charleys Cheesesteaks

Not as good as it was few years back. Seems like it’s not cooked well and they don’t pay attention to details like no onions or certain things.

Atmosphere: 4

Food: 3

Service: 3

Ordered today, I asked for plain cheesesteak no lettuce or tomatoes, the lady ripped the part of the bread off with the lettuce and tomatoes tried to replace it with another piece of bread rather than making a new sandwich. She did not care to ask if there was a food allergy, and immediately caught an attitude. She then stacked open containers with fries on top of one another not adhering to sanitary procedures. The entire Charley’s is dirty in the Aurora mall. The health department should be notified

Atmosphere: 1

Food: 1

Service: 1

Their California Chicken is the best thing they sell hands down.

Atmosphere: 2

Food: 4

Service: 5

Horrible! Do not eat here.
Wings are already fried and they are just warmed up at time of service.
Not fresh at all.

Atmosphere: 1

Food: 1

Service: 1

Portion sizes too small.

Atmosphere: 5

Food: 4

Service: 5

Went there and ordered, while waiting and watching through the plexiglass I clearly saw a dead roach sitting right on top of the side of ranch container! I immediately asked to cancel my order to the cook when the girl who took my order comes over to me and says, “ why is that?” And I pointed at the roach and said that’s why!!! She only replied with a “oh”

I ordered online 30 minutes before arriving at the restaurant, expecting the food to be ready for pickup. However I waited an additional 45 minutes after being told it would be almost read in 3-5 minutes. The purpose of ordering online is to save time, so this delay was very frustrating. I hope you can improve your order preparation times to better meet customers expectations. This has also happened with delivery orders in the past, where I assumed the delay was due to the driver. Now it seems like the issue might be with preparation time at the restaurant. Improving the timing would make for a much better experience for both pickup and delivery orders.

Atmosphere: 1

Food: 5

Service: 1

The fries are always freshly made ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Fries, Original Fries

The grill looks like it hasn’t been cleaned in

Atmosphere: 3

Food: 1

Service: 4

The cheesesteaks are very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly Steak

They’re prejudice

Staff makes it very difficult you pay for extra ingredients and they don’t even wanna give it to. You have to ask bag and throw a fit after even paid extra for stuff on your sandwich.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Philly Cheesesteak

Ordered for the first time for my lunch break at work the name of this restaurant sure DOES NOT live up to it's name juicy my sandwich was dry and the bread was stale.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Philly

Cooks were wearing AirPods, which (in case you needed a reminder) is a health code violation.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: Philly Cheesesteak

Don't support this business David Leon is a POS , his wife's dying and he's sleeping with staff ..Rebecca saylor ..they hire illegals, David doesn't pay taxes and owners are writing him checks he's not on the payroll .. labor board has been called as well as ICE don't support this business