Chipotle Mexican Grill

13700 E Colfax Ave A, Aurora
(303) 344-2140

Recent Reviews

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Kia Collins

The girl was so rude..

Food: 2

Service: 1

Patricia Rivers

Seemed cluttered and not well managed, although the food could've been kept in better condition on line.

Atmosphere: 3

Food: 3

Service: 3

Ted Bailey

7:45 on a weeknight and they were out of brown rice, guacamole and Chimichurri. Terrible attitudes from the employees. Zero care put into our food. Super disappointing! This location needs an attitude adjustment. Corporate are you there?!

Atmosphere: 3

Food: 2

Service: 1

AIex Iancau

Small portion sizes not worth the price

Atmosphere: 3

Food: 1

Service: 3

Alejandra K.

I placed an online order and received an email confirmation saying my food was ready. When I arrived, my order wasn’t on the pick-up shelf despite the confirmation. A man asked for my name and told me my food would be right out. I patiently waited near the shelf for about 8 minutes.

Another employee came from the back with two bags, she gave one to another customer and then looked at me, instead of just asking my name politely, she asked with attitude, “What’s the name?” After I gave my name, the first man asked to see my confirmation, which I showed, and then he handed me the bag.

I asked for her name, and he said it was Jenni. I mentioned that her attitude was unnecessary. His response was, “It’s because you’re not supposed to be standing by the door, that’s why she’s mad.” First of all, that is absolutely not a reason to give a paying customer attitude. Secondly, there was no sign posted saying not to stand near the door, and the pick-up shelf is literally right next to it. I was waiting for food that should have already been ready.

This kind of behavior is unacceptable. Employees rolling their eyes, giving attitude, and excusing it with flimsy reasons shows a complete lack of professionalism. If Jenni cannot interact with customers respectfully, she should not be in a customer-facing job. And if the man was the manager (as I’ve seen mentioned in other reviews), that’s even more concerning, because managers should set the example, not excuse poor behavior.

Chipotle needs to do better in hiring and training staff who understand the basics of customer service and respect.

Atmosphere: 1

Food: 3

Service: 1

Ross Friant

It may be chipotle but staff 100% Latino that shit spicy and authentic I go every time I get a chance.

Atmosphere: 5

Food: 5

Service: 5

Tristen _

Went during dinner rush hour and service was still fast, accurate and tasted good.
Overall, I recommend this place.

Annette Portis

Great food everyone is so nice and inviting. They have the best worker's ever. They take their time to listen to u and make sure ur happy and full when u leave there.

luis rabago

This is the best place in earth! I would live here if I could.

Z God

Place is a mess,10 people making my order and still can't get it right it's not hard to make food

David Diaz Lopez

Their guacamole is no longer served, it's all black and they still charged me

Travis Hawkes (Travis Hawkes Media)

Just wanted to leave a good review for this place, probably my favorite Chipotle in the area. Always fast and good portions

Atmosphere: 5

Food: 5

Service: 5

Aaron Eaton

Great food. forgot home much i love it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Burrito, Salad

Christiana Solarin

I have to say; there are multiple Chipotles near my home and this Chipotle has never disappointed me. It was the very first Chipotle I tried in high school 15 years ago and now it odd the only chipotle I will frequent. The food is always good. The salsa is the spiciest in town and the protein always has good flavor. The managers are polite even when I request all of my sides on the side 😉. I appreciate this chipotle very much.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chips and Queso, Chips, Side of Queso Blanco, Burrito Bowl

Julio Guzman

I get more meat at a taco truck than I do here at Chipotles. Not coming back I would rather go to a lunch truck to get my money's worth.

Atmosphere: 1

Food: 1

Service: 1

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