Cold Stone Creamery

This place has a wonderful staff and fantastic ice cream!

Coldstone is always good, but this location in particular always smells bad when I walk in - like sewage. Commenting so hopefully management addresses the issue

Toilet was so dirty. If toilet is gender neutral then men should sit n pee. They cannot pee by standing period

The ice cream is good as long as you get there before the girl cleaning the glass inadvertently sprays windex all over the cold stone. We walked in, and there were no other customers in the place. The tables were a mess, chairs everywhere. The 2 girls behind the glass sat and laughed with each other for easily 2 minutes before they acknowledged we were standing there. The only girl working was the one with the windex angrily spraying it everywhere while the other 4 girls stood around laughing. It was 9:30. The smell of windex filled the entire place. We couldn't get out of there fast enough. This is what happens when you leave 5 teenagers to run your business. Customer service is a thing of the past. Silly me to expect to be greeted or thanked after spending $25 on ice cream.

Have purchased 2 custom ice cream cakes here in the last few months for b-days and they were amazing! Great location!

Good service

Atmosphere: 4

Food: 5

Service: 3

I love this location mainly because the employees are so fun and friendly. They go out of their way to do silly things to make my kiddos laugh. We look forward to our ice cream nights here!

Extra toppings are quite a bit more expensive to add compared to the cost of the ice cream. It's a shame they can't make sure everything you pay for gets added to a mobile order.

Atmosphere: 3

Food: 4

Service: 1

A lady helped me and she was probably the best person that helped me and she didn’t make the ice cream, there were two workers “flirting” and throwing paper at each-other and the girl had an attitude when handing me my ice cream and it almost fell. Awful experience! And for some reason the fruit I got tasted dirty

Atmosphere: 1

Food: 2

Service: 2

The ice cream is always great but the service is such a hit and miss. They need consistent training for employees!

Atmosphere: 3

Food: 4

Service: 2

Don’t bother placing an online order, they’ll ignore it until you get there and only have 1 person working all the orders. What a joke

Atmosphere: 1

Food: 5

Service: 1

Daughter has allergies to pistachios and cashews. Deathly allergic. I was explaining to the lady that I didn’t want my daughter stuff made with pistachio ice cream. She got an attitude with me and said nothing has been made with pistachios all day .Like I was supposed to know.She than proceeded to give us the wrong ice cream vanilla instead of sweet cream and the wrong size we didn’t ask for. Didn’t listen and didn’t want to do their job.This is really frustrating. We should never be treated differently because of an allergy. Especially when someone can die from it.All I know is the lady with the very long black hair with some of the rudest thing I’ve ever seen in my life.We won’t be back. To get treated like that on Easter as well. If you don’t wanna Work there find another job lazy and big attitude……..

Atmosphere: 1

Food: 3

Service: 1

It was super busy and near closing when we came in. The staff was so friendly as they made everybody's orders with total accuracy. We had a great experience and will definitely be back. Cold Stone regularly delivers a quality product and great customer service, but the team working tonight stand out even in that high standard.

Atmosphere: 5

Food: 5

Service: 5

Very good location!

Atmosphere: 5

Food: 5

Service: 5

Good location, great Ice cream !

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Banana Caramel Crunch Ice Cream