The new manager at this location is very personable and was willing to honor the discount I was promised by previous employees.
I have had problems with this store previously, either not having a driver, getting orders wrong, or being out of items and still sending the order without telling me until I called about it.
I hope the best for this location since I get my lunches here often as it's cheap, quick, and easy to eat on the run.
Food: 5
Service: 5
B.F.G.
says open till 10pm. it’s 8:42pm and they are closed
Don Westman
Says they are open till 10:00. We drove all the way over there and they close at 8:00 🙄
Service: 1
Erica Hemenway
The last two times I’ve been to this location: first time, they somehow lost my order and it took 30 minutes for them to make my sandwich. This time, I was the only person in the store waiting and after ten minutes, I asked if my sandwich was being made, they looked for the order and said it would be another five minutes. So much for “freaky fast.”
Atmosphere: 1
Food: 2
Service: 1
Ryan Wilber
I understand you are busy. But you have two lines for a reason. 25 min for a sandwich inperson slapped together and smashed by the person wrapping it is unacceptable. Pick up your game or give that office space to somone who can keep up
Atmosphere: 1
Food: 1
Service: 1
Jean Sederberg
I went here to get lunch for my family while waiting for my Dad to come out of surgery. Jimmy John’s is one of my favorite go to’s for an easy delicious meal and this one made me never want to go back. The first time I ordered, they couldn’t take cash so I offered to pay on my card and then he told me no go to the other register. I did and they tried to make me go to the back of the line but the guy in the front let me go in front of them. I clarified my order jalapeño chicken wrap and BLT with mayo about 4 times and also could not seem to communicate with the person checking me out. The price was different between the registers so I clarified AGAIN it was a BLT. He said yeah yeah. I get the sandwich and it’s bacon on bread. I bring it back to the people and say I said BLT. He said no this is what you ordered. Another argument. Finally made it with lettuce and tomato but COME ON! Who orders bacon on bread?!? My jalapeño chicken wrap was also poorly made with no mayo and on the wrong tortilla with 85% tortilla and 15% filling. Awful experience I won’t go back to Jimmy John’s for a while. I’m very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Stephanie Marie
Seriously. How can you mess up an online order THIS badly? Olive spread of some kind, instead of jalapeño ranch? Two halves of the same sandwich that are entirely different?
You didn’t get Turkey delivered? And you knew that for 3 hours before my order was being picked up and didn’t call to let me know. What’s going on over there?
Someone send these dudes some Sammy Support.
Atmosphere: 1
Food: 2
Service: 1
Jacquline White
Line discon
Dustin Heisey
Messed up multiple orders and the final one was a combo order and all I received was the sandwich. When I called to ask for credit back he said he would credit their account and not my credit my bank. I told him they’ve already done that and when you order it, it won’t credit. For as many mistakes they continuously make, it’s not worth ordering! They just steal your money from the add ons and don’t actually give you them. There are several people in our department that will NOT be ordering from here again.
Atmosphere: 3
Food: 3
Service: 1
Jeff Bebout
I order weekly. Not a lot of deliver options on a medical campus. Put in the description that I am on equiptment and to leave it with the desk in the infusion center. After 2 hours and a wrong delivery location the delivery driver calls me and tells me he wont bring my sandwich up. as if this was an absurd thing to ask a delivery driver who delivers exclusively on a medical campus. I called back in to the store and havent heard back. Theres no way to ask for a refund on the website so now I guess im just sitting here 3 hours later, hungry and now broke (since its a $40 sandwich). Absolutely wild
this is the third time i’ve ordered from this location on campus and it’s always disappointing. i gave it a try again after a few months and my veggie sandwich had turkey in it and the entire sandwich was basically just mustard. complete waste of money!
Atmosphere: 2
Food: 1
Service: 1
a i
This is hands down the best jimmy johns ever. Like everyone is so nice and my food is always made with such care and consideration. I literally get the same order every time and I have never had a mishap with any of the food. I'm convinced the person making my sandwiches loves me because its so good lol.
Atmosphere: 5
Food: 5
Service: 5
Adam Harrison
I hadn’t been to a Jimmy John’s before. I ordered a sub kind of last minute in a pinch. The person at the register was really nice, but the gent at the sandwich station was in a bad mood. He made me feel like coming into the shop to order something was a big inconvenience. I ordered a large tuna sub and then received some kind of a turkey with bacon. Didn’t get the chance to check it before leaving and was too far away to get it fixed. The sub was ok. It just wasn’t what I wanted. I might give it another chance sometime. But maybe for a to-go order. It’s rough to feel so unwelcome.EDIT: Upon the suggestion of the Jimmy John’s reply below, I submitted an inquiry at the added link regarding my issue. I never heard any reply, and was offered no resolution. This is a testament to this location’s investment in resolving customer service challenges.
Atmosphere: 1
Food: 3
Service: 1
Amanda Goodwin
I work on campus & eat here twice a week. Avianna is one of the nicest people I’ve ever met & despite so many customers every day she somehow remembers my name & order & it’s always made correctly!
Food: 5
Service: 5
Dustin Kinney
Won’t answer the phone they keep hanging up on me.
The new manager at this location is very personable and was willing to honor the discount I was promised by previous employees.
I have had problems with this store previously, either not having a driver, getting orders wrong, or being out of items and still sending the order without telling me until I called about it.
I hope the best for this location since I get my lunches here often as it's cheap, quick, and easy to eat on the run.
Food: 5
Service: 5
says open till 10pm. it’s 8:42pm and they are closed
Says they are open till 10:00. We drove all the way over there and they close at 8:00 🙄
Service: 1
The last two times I’ve been to this location: first time, they somehow lost my order and it took 30 minutes for them to make my sandwich. This time, I was the only person in the store waiting and after ten minutes, I asked if my sandwich was being made, they looked for the order and said it would be another five minutes. So much for “freaky fast.”
Atmosphere: 1
Food: 2
Service: 1
I understand you are busy. But you have two lines for a reason. 25 min for a sandwich inperson slapped together and smashed by the person wrapping it is unacceptable. Pick up your game or give that office space to somone who can keep up
Atmosphere: 1
Food: 1
Service: 1
I went here to get lunch for my family while waiting for my Dad to come out of surgery. Jimmy John’s is one of my favorite go to’s for an easy delicious meal and this one made me never want to go back. The first time I ordered, they couldn’t take cash so I offered to pay on my card and then he told me no go to the other register. I did and they tried to make me go to the back of the line but the guy in the front let me go in front of them. I clarified my order jalapeño chicken wrap and BLT with mayo about 4 times and also could not seem to communicate with the person checking me out. The price was different between the registers so I clarified AGAIN it was a BLT. He said yeah yeah. I get the sandwich and it’s bacon on bread. I bring it back to the people and say I said BLT. He said no this is what you ordered. Another argument. Finally made it with lettuce and tomato but COME ON! Who orders bacon on bread?!? My jalapeño chicken wrap was also poorly made with no mayo and on the wrong tortilla with 85% tortilla and 15% filling. Awful experience I won’t go back to Jimmy John’s for a while. I’m very disappointed.
Atmosphere: 1
Food: 2
Service: 1
Seriously. How can you mess up an online order THIS badly? Olive spread of some kind, instead of jalapeño ranch? Two halves of the same sandwich that are entirely different?
You didn’t get Turkey delivered? And you knew that for 3 hours before my order was being picked up and didn’t call to let me know. What’s going on over there?
Someone send these dudes some Sammy Support.
Atmosphere: 1
Food: 2
Service: 1
Line discon
Messed up multiple orders and the final one was a combo order and all I received was the sandwich. When I called to ask for credit back he said he would credit their account and not my credit my bank. I told him they’ve already done that and when you order it, it won’t credit. For as many mistakes they continuously make, it’s not worth ordering! They just steal your money from the add ons and don’t actually give you them. There are several people in our department that will NOT be ordering from here again.
Atmosphere: 3
Food: 3
Service: 1
I order weekly. Not a lot of deliver options on a medical campus. Put in the description that I am on equiptment and to leave it with the desk in the infusion center. After 2 hours and a wrong delivery location the delivery driver calls me and tells me he wont bring my sandwich up. as if this was an absurd thing to ask a delivery driver who delivers exclusively on a medical campus. I called back in to the store and havent heard back. Theres no way to ask for a refund on the website so now I guess im just sitting here 3 hours later, hungry and now broke (since its a $40 sandwich). Absolutely wild
Service: 1
Restaurantji Recommends
this is the third time i’ve ordered from this location on campus and it’s always disappointing. i gave it a try again after a few months and my veggie sandwich had turkey in it and the entire sandwich was basically just mustard. complete waste of money!
Atmosphere: 2
Food: 1
Service: 1
This is hands down the best jimmy johns ever. Like everyone is so nice and my food is always made with such care and consideration. I literally get the same order every time and I have never had a mishap with any of the food. I'm convinced the person making my sandwiches loves me because its so good lol.
Atmosphere: 5
Food: 5
Service: 5
I hadn’t been to a Jimmy John’s before. I ordered a sub kind of last minute in a pinch. The person at the register was really nice, but the gent at the sandwich station was in a bad mood. He made me feel like coming into the shop to order something was a big inconvenience. I ordered a large tuna sub and then received some kind of a turkey with bacon. Didn’t get the chance to check it before leaving and was too far away to get it fixed. The sub was ok. It just wasn’t what I wanted. I might give it another chance sometime. But maybe for a to-go order. It’s rough to feel so unwelcome.EDIT: Upon the suggestion of the Jimmy John’s reply below, I submitted an inquiry at the added link regarding my issue. I never heard any reply, and was offered no resolution. This is a testament to this location’s investment in resolving customer service challenges.
Atmosphere: 1
Food: 3
Service: 1
I work on campus & eat here twice a week. Avianna is one of the nicest people I’ve ever met & despite so many customers every day she somehow remembers my name & order & it’s always made correctly!
Food: 5
Service: 5
Won’t answer the phone they keep hanging up on me.
Service: 1
Loading...