The worker was very kind and made an excellent sandwich.
Glory Platt
Always friendly servers, quick service, clean. I come here frequently & am addicted to the Little John Tuna. Really good pickles!
Michelle Nguyen
I have had mixed experiences here but I will say that whoever was working the evening on 5/12/25 was fantastic! Super great attitude, and made my mobile order correctly! He was courteous, kind, and professional.
Toni-Rani Licon
Went in and had the most lovely service from Moxxy, Matthew and Ramon. Food was great, place was clean and again the staff was top notch! Thank you again for the great experience.
Clay S
I ordered food for delivery, and waited for 30 minutes before calling the store back and finding out that they dispatched the order through a 3rd party, thus negating “freaky fast” delivery. I also never got my order, and the store refused to remake it since they closed 8 minutes prior. I really usually like JJ, but I’ll never go back to this location. Pretty disappointed in their customer service skills. Perhaps some retraining is needed.
Anthony L Capitano
It's unreal that it cost $18 for a sub, chips and a drink. They wonder why it's always dead.. (great staff BTW)
Jane Doe
Called me to inform me they were canceling my order because they can’t even complete a simple delivery for one sandwich and one beverage less than 1500 feet away. Absolutely ridiculous. I will never be bringing my business here again.
Atmosphere: 1
Food: 1
Service: 1
Jacqueline Nitta
OVER AN HOUR LATE after I ordered it in advance (ordered at 11:00 for delivery 11:45-12:00... showed up AFTER 12:45). Called and asked about the food at 12:40 and the man was SO RUDE and condescending! Literally told me "you're not the only person who ordered food during lunch time today". I asked for some type of compensation for the terrible service - like a refund or at least a free cookie or something - he says "I can call the driver and have her bring your food back here... then I can give you a refund for it." What a jerk.
Food: 3
Service: 1
M C
Outrageous rip-off prices on meditranian wraps. Not worth. Absolutely stay away.
Mikiah Rainey
I ordered $60 worth of food. My sandwich did not taste as fresh as they normally do, they forgot my oatmeal cookie and gave me old pesto pasta. Very disappointed and upset
Freaky slow. My friends ordered from Qdoba and ate it before my wrap was ready. Disappointing.
Service: 2
Kylie Whitaker
We go here quite frequently and they are the biggest sandwiches compared to other locations. Usually, we have no issues with our order, and this time, We did have a small issue and I went back and they fixed it immediately. I highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Lovan
I spent $58.** here last week and what a disappointment. Missing half the meat, no cheese, no lettuce, cucumber etc. The entire order was awful. Not sure how sandwiches can be so messed up. Not sure why the food locations in Southlands fall so short. Should be easy to offer good service and decent food.
Food: 1
Virginia Loftesness
Placed specific instructions for food that were not followed. When I called to ask about it, the manager was not apologetic. I will never use the JJ on prospect in Aurora again.
The worker was very kind and made an excellent sandwich.
Always friendly servers, quick service, clean. I come here frequently & am addicted to the Little John Tuna. Really good pickles!
I have had mixed experiences here but I will say that whoever was working the evening on 5/12/25 was fantastic! Super great attitude, and made my mobile order correctly! He was courteous, kind, and professional.
Went in and had the most lovely service from Moxxy, Matthew and Ramon. Food was great, place was clean and again the staff was top notch! Thank you again for the great experience.
I ordered food for delivery, and waited for 30 minutes before calling the store back and finding out that they dispatched the order through a 3rd party, thus negating “freaky fast” delivery. I also never got my order, and the store refused to remake it since they closed 8 minutes prior. I really usually like JJ, but I’ll never go back to this location. Pretty disappointed in their customer service skills. Perhaps some retraining is needed.
It's unreal that it cost $18 for a sub, chips and a drink. They wonder why it's always dead.. (great staff BTW)
Called me to inform me they were canceling my order because they can’t even complete a simple delivery for one sandwich and one beverage less than 1500 feet away. Absolutely ridiculous. I will never be bringing my business here again.
Atmosphere: 1
Food: 1
Service: 1
OVER AN HOUR LATE after I ordered it in advance (ordered at 11:00 for delivery 11:45-12:00... showed up AFTER 12:45). Called and asked about the food at 12:40 and the man was SO RUDE and condescending! Literally told me "you're not the only person who ordered food during lunch time today". I asked for some type of compensation for the terrible service - like a refund or at least a free cookie or something - he says "I can call the driver and have her bring your food back here... then I can give you a refund for it." What a jerk.
Food: 3
Service: 1
Outrageous rip-off prices on meditranian wraps. Not worth. Absolutely stay away.
I ordered $60 worth of food. My sandwich did not taste as fresh as they normally do, they forgot my oatmeal cookie and gave me old pesto pasta. Very disappointed and upset
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Freaky slow. My friends ordered from Qdoba and ate it before my wrap was ready. Disappointing.
Service: 2
We go here quite frequently and they are the biggest sandwiches compared to other locations. Usually, we have no issues with our order, and this time, We did have a small issue and I went back and they fixed it immediately. I highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
I spent $58.** here last week and what a disappointment. Missing half the meat, no cheese, no lettuce, cucumber etc. The entire order was awful. Not sure how sandwiches can be so messed up. Not sure why the food locations in Southlands fall so short. Should be easy to offer good service and decent food.
Food: 1
Placed specific instructions for food that were not followed. When I called to ask about it, the manager was not apologetic. I will never use the JJ on prospect in Aurora again.
Atmosphere: 4
Food: 4
Service: 2
Fast and tasty, what more could you ask for?
Atmosphere: 4
Food: 4
Service: 4
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