Fairly new. Food was exactly what you would expect. I placed a slightly special order at the counter. Was very impressed with the young man who took my order. It arrived fairly quickly. However, minor glitch. The price at the kiosk would have been 9.59. Price at counter was 10.69. It took 10 minutes to get a manager. I demonstrated the problem. She could not explain the difference. So, she reaches into the till and just gives me $1.10. So, she will call someone to come out and fix the machine. The user interface on this version of the kiosk seems a lot worse than before. No intuitive way to get an order total or to pay. Manager couldn't get it to work either. It's hard to tell if these issues are intentional or just the usual corporate carelessness regarding IT.
Frances Macias
Called about an issue with allergies, the number on google routed me to a different McDonald’s, where “manager” Maria answered and said she gets plenty complaints from this location and she was overwhelmed and taking it out on me. Dismissed my questions and yelled over me how McDonald’s can’t get a number to this store and it’s hard for her to handle. She was rude, unprofessional and needs training and more attention to her customer service.
Lance Dubouchet
We ordered the 4c chicken deluxe not spicy - we got the spicy and it was cold.We ordered double quarter pounder no onions and got onions and it was warm not hot. When we asked for a receipt we were told we can't print one out.Must say this was a horrible experience and will be the last time we visit this location.
Food: 1
Service: 1
Maria Millan
When I got to the window they told me to wait in front for my smoothie and they left me waiting for 15 minutes. When I go to ask why they don't deliver it to me, the very rude cashier tells me to keep waiting and she doesn't know anything. Terrible service, supposedly. It's fast food??
Atmosphere: 1
Food: 1
Service: 1
Mike Trujillo
Every time I go to McDonald’s this one in particular, I like to order my food a certain way sometimes they drive me more which whatever but when I get my order it is always put together really sloppy it’s not like they get paid $10 an hour these people are getting paid $18 an up They should make their food just as they were making their own. When I order my food, a certain way, the price is always different. I have no idea what they’re doing. They can never explain it right but I’m getting really tired of it. I get it fast but that doesn’t mean they’re not capable of putting a hamburger together correctly example, I ordered a Mc double with no onions and big Mac sauce a little bit of big Mac sauce right at the tip of the burger. There wasn’t very much There was still onions in there. Unless management steps up and does something about this, they’re going to continue this. There is plenty of people looking for jobs that want to do their job correctly. It doesn’t matter if this is fast food or not the regional manager at Burger King got a hold of me because I had a complaint about a few of their employees, the situation has definitely got fixed so much props to Burger King upper management regional manager coming from California to take care of this issue fast food employees and managers take no pride in their job however you want to look at it you are getting paid to do a job and do it correctly
Atmosphere: 1
Food: 1
Service: 1
Tamara Perry
Out of five items ordered the WARMEST THING WAS THE DRINK. Food seemed to have sat around for hours, the fries were inedible, the nuggets seemed like they were from days before.
Atmosphere: 2
Food: 1
Service: 1
Optimus Prime
You guys really need to do something about the amount of homeless people around and in the store begging for money it's getting annoying also what up with the Christmas music all year round?
Atmosphere: 2
Food: 3
Service: 4
Rafael Fuentes
If you want a good service this is not your place.I recommend go some where
Atmosphere: 1
Food: 1
Service: 1
Ronald Markison
Food could use some more attention, by far my favorite location due to customer service. Eyecandy at the window, cute
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: McDonald's Big Mac
Bob Johns
They’ll get your order right maybe once in 5 times. Ask to confirm and they’ll just lie to you. Will straight up tell you a vanilla shake is chocolate, sprite is coke…. As long as you arent picky(want what you order) they’re
Literally stood at the register watched as the lady in front of me got her order taken by Jesus he looks at me with my empty cup and walks away I’mStill standing there waiting to get some type of service when he comes around from the outside and then asks me if I need help like yea I just wanted a refill
Atmosphere: 1
Food: 3
Service: 1
Karl Parker
It's McDonald's ! what do you want ?
Atmosphere: 2
Food: 3
Service: 2
Raf Futes
I order my food and then, they send me to a second window and then I check my food and 2 Medium Fries and 1 Hamburger were Missing and then they showed me the recipe, and purpously They did not take the order correctly,they did'nt want to charge me the rest of the food right there so they wanted me to go Back to line of the drive thru to reorder the missing food,and there was about 7 cars in front of me When I Went Back To Reorder My Food again
Fairly new. Food was exactly what you would expect. I placed a slightly special order at the counter. Was very impressed with the young man who took my order. It arrived fairly quickly. However, minor glitch. The price at the kiosk would have been 9.59. Price at counter was 10.69. It took 10 minutes to get a manager. I demonstrated the problem. She could not explain the difference. So, she reaches into the till and just gives me $1.10. So, she will call someone to come out and fix the machine. The user interface on this version of the kiosk seems a lot worse than before. No intuitive way to get an order total or to pay. Manager couldn't get it to work either. It's hard to tell if these issues are intentional or just the usual corporate carelessness regarding IT.
Called about an issue with allergies, the number on google routed me to a different McDonald’s, where “manager” Maria answered and said she gets plenty complaints from this location and she was overwhelmed and taking it out on me. Dismissed my questions and yelled over me how McDonald’s can’t get a number to this store and it’s hard for her to handle. She was rude, unprofessional and needs training and more attention to her customer service.
We ordered the 4c chicken deluxe not spicy - we got the spicy and it was cold.We ordered double quarter pounder no onions and got onions and it was warm not hot. When we asked for a receipt we were told we can't print one out.Must say this was a horrible experience and will be the last time we visit this location.
Food: 1
Service: 1
When I got to the window they told me to wait in front for my smoothie and they left me waiting for 15 minutes. When I go to ask why they don't deliver it to me, the very rude cashier tells me to keep waiting and she doesn't know anything. Terrible service, supposedly. It's fast food??
Atmosphere: 1
Food: 1
Service: 1
Every time I go to McDonald’s this one in particular, I like to order my food a certain way sometimes they drive me more which whatever but when I get my order it is always put together really sloppy it’s not like they get paid $10 an hour these people are getting paid $18 an up They should make their food just as they were making their own. When I order my food, a certain way, the price is always different. I have no idea what they’re doing. They can never explain it right but I’m getting really tired of it. I get it fast but that doesn’t mean they’re not capable of putting a hamburger together correctly example, I ordered a Mc double with no onions and big Mac sauce a little bit of big Mac sauce right at the tip of the burger. There wasn’t very much There was still onions in there. Unless management steps up and does something about this, they’re going to continue this. There is plenty of people looking for jobs that want to do their job correctly. It doesn’t matter if this is fast food or not the regional manager at Burger King got a hold of me because I had a complaint about a few of their employees, the situation has definitely got fixed so much props to Burger King upper management regional manager coming from California to take care of this issue fast food employees and managers take no pride in their job however you want to look at it you are getting paid to do a job and do it correctly
Atmosphere: 1
Food: 1
Service: 1
Out of five items ordered the WARMEST THING WAS THE DRINK. Food seemed to have sat around for hours, the fries were inedible, the nuggets seemed like they were from days before.
Atmosphere: 2
Food: 1
Service: 1
You guys really need to do something about the amount of homeless people around and in the store begging for money it's getting annoying also what up with the Christmas music all year round?
Atmosphere: 2
Food: 3
Service: 4
If you want a good service this is not your place.I recommend go some where
Atmosphere: 1
Food: 1
Service: 1
Food could use some more attention, by far my favorite location due to customer service. Eyecandy at the window, cute
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: McDonald's Big Mac
They’ll get your order right maybe once in 5 times. Ask to confirm and they’ll just lie to you. Will straight up tell you a vanilla shake is chocolate, sprite is coke…. As long as you arent picky(want what you order) they’re
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It's mcdonalds...
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Literally stood at the register watched as the lady in front of me got her order taken by Jesus he looks at me with my empty cup and walks away I’mStill standing there waiting to get some type of service when he comes around from the outside and then asks me if I need help like yea I just wanted a refill
Atmosphere: 1
Food: 3
Service: 1
It's McDonald's ! what do you want ?
Atmosphere: 2
Food: 3
Service: 2
I order my food and then, they send me to a second window and then I check my food and 2 Medium Fries and 1 Hamburger were Missing and then they showed me the recipe, and purpously They did not take the order correctly,they did'nt want to charge me the rest of the food right there so they wanted me to go Back to line of the drive thru to reorder the missing food,and there was about 7 cars in front of me When I Went Back To Reorder My Food again
Atmosphere: 1
Food: 1
Service: 1
Sweet girl ? at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac