McDonald's
18181 E Hampden Ave, Aurora
(303) 680-4197
Recent Reviews
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This store is the most disappointing mcdonalds i know .. they letting the ppl took someones order without checking it and the foods is hard and toast sometimes .. overall the service is soo disappointing never recommend this store
Atmosphere: 1
Food: 1
Service: 1
Ordered a 2x cheeseburger meal on Uber eats and I'm missing two orders of French fries and my second cheese burger was two slices of bread and just a burger patty! WTH???
Food: 1
Every time I’ve come here they mess up my order. If it’s not one thing it’s something else. Even ordering on the app doesn’t help. Even saying something while ordering doesn’t help. Don’t drive away from this place without checking your order. This is like the 5th time. Out of 5.
Food: 1
Service: 1
Not the best location staff not that friendly
Atmosphere: 4
Food: 4
Service: 3
Ended up having to go inside because the people at the drive-thru had no idea what I was saying. Please have people who actually understand taking orders.
Food: 3
Service: 1
I ordered using the app, everything was correct and prompt.
Atmosphere: 5
Food: 5
Service: 5
It's fast food
Atmosphere: 3
Food: 3
Service: 3
This location is unprofessional and rude. I had to call 7 times before getting anyone and the person I did get was rude and not empathetic to my situation at all.
Atmosphere: 1
Food: 1
Service: 1
Nothin about it is good
Atmosphere: 1
Food: 1
Service: 2
It's McDonald's.... sometimes you get your food warm, sometimes you don't. You're taking a chance on food and service quality with each visit.
Restaurantji Recommends
Worst service it is horrendous food has e coil outbreak don't come here.
Rude drive through staff. Opens window tosses food out and instantly closes window. Didn’t get my full order so I had to know on the window to get her attention again. She gets the rest of my order and tosses it out the window. RUDE! Won’t be back!
Atmosphere: 1
Food: 2
Service: 1
The male that takes the card is absolutely horrible. My friend and I went through the drive through and when we got to the window to pay and he was immediately rude. We didn’t respond right away when he asked to REPEAT OUR ENTIRE ORDER, and he responds with “I don’t play. I’m here working. I’m not doing this.” I’ve had problems with this male multiple times and it’s absolutely ridiculous. It’s not even 10 in the morning, and all I’m trying to do is get some breakfast. You work at McDonald’s, serving people. Be better. I’m absolutely disgusted with his attitude.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. Drove through ordered a happy meal and 3 extra sandwiches with a large fries. They had me park. 15 minutes later they bring me the wrong order and take my receipt. I ask for a manager but they were too busy. The two employees I did deal with are gentlemen and very considerate. I think the managers need to go back to school. I did just report this location through the contact us page online.
Recommended dishes: French Fries
Ordered for coffees got four sugars when I asked for four each had to go Go back to try to get sugars for my crew and still didn't get enough luckily we had a customer who was more than willing to give our crew sugar for their coffee..
The customer recommended another location in the opposite to direction very poor customer service.
Food: 1
Service: 1
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