Menchie's Frozen Yogurt

Love it

Manager told staff to fill up the cup less than halfway for delivery order. I have ordered a medium from other locations and they fill them all the way. This is not a medium frozen yogurt.

unbelievable and extremely disappointed. we asked if they had a couple of sample cups and the manager immediately said “no we’re out” and then proceeded turn around to tell her employee that they’re not actually out and that she just didn’t want to give them to us. AFTER we checked out and started eating our yogurt, they restocked the sample cups. while we were still eating there. rude and ignorant.

Manager treats staff awfully

Excellent place and good prices.

Bad place

Today they said there was going to be buy one get one free I had purchased one and it had asked the cashier can I get another one and he had told me yes my husband was going to get another one and he told him not to he cannot that I had to do it there and then.

The place was super clean given the time with all the high schoolers but the service was quick and I got everything I could want! Thank you to the girl at the checkout for making everyone and the little kids smile. Great customer service!

We went tonight and had a good time. When we were about to leave my 6 year old said he had to use the rest room really bad. We ask for the key and was told that he couldn’t go in because they just mopped. He was about to cry saying he was going to pee himself, I pleaded with her to let him go. She just said sorry and went and hid in the back room and started talking about us to the other employee. I begged the other employee and she told us she was sorry and to go find other place that was open nearby. She was a little nicer. Keep in mind he is about to pee his pants. We were lucky to find a very nice person at noodles and co to let him go…even though they just mopped! So disappointed in the heartless they showed him, surely they could have used a towel to dry it fast for a little kid? ?

Love love love menchies ? staff at this location was awesome!! My new favorite flavor is sugar-free strawberry shortcake & adding cheesecake bits ?

Atmosphere: 5

Food: 5

Service: 5

Love love love menchies 😋 staff at this location was awesome!! My new favorite flavor is sugar-free strawberry shortcake & adding cheesecake bits 🤤

My best friend and I went in here tonight to get a treat after a long week and the service here was AMAZING! Annaleah greeted us the second we walked in, she was so unbelievably kind and welcoming. The store was so clean and the workers didn’t seem at all frazzled by the busy environment. We will absolutely be coming back and it’s the customer service that made it. Annaleah was so friendly and bright I just had to get her name so I could write a review. 10/10 what an amazing experience.

Atmosphere: 5

Food: 5

Service: 5

Every time I come here the services is awful. They never restock on the toppings ever and when I ask if they have more they say everything they have out is what they have in a very rude manner. Before I used to love this place everything was clean and always stocked and the service was very helpful. Now the last two times I came here has been dreadful. Service was rude and inattentive, it’s very messy, and all the toppings are always gone and never stocked and when asked they give the same response instead of being helpful. I understand that it could be the last few items but the service could say it in a nicer manner than being completely and utterly rude.

Atmosphere: 1

Food: 1

Service: 1

Went there with family, youngest person being a 7 year old. Multiple of us got chocolate and found pieces of HARD plastic in it ? we counted 3 pieces in 3 different cups before everyone who had chocolate threw theirs out. The other flavours were amazing, to be fair, and no plastic was found in any of them. When I let the cashier know that we found plastic, her response was “well there’s nothing I can do about it.” It seemed like she also didn’t fully believe us. While I acknowledge that this is most likely not her fault, I would’ve appreciated at least an “out of order” sign on the chocolate froyo machine so other people don’t eat plastic and potentially get hurt. One of the pieces of plastic is pictured:

Atmosphere: 2

Food: 4

Service: 1

The employee on duty prepared a snow, licked it, then placed it in the refrigerator where the ones that customers buy are.

Atmosphere: 5

Service: 1