Consistently good food. Consistent service. The menu is evolving with staples and items added seasonally. The seasonal offerings are nice, but it's disappointing when you are looking forward to them and they are no longer available...
The freshers were a nice addition to the drink choices Watermelon Mango, I would recommend asking for a cup for ice....
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Teriyaki Chicken
Erick “Mustachio” Prieto
Usually I’m not here so late that I had to wait a whole half hour to get my food. I regret having to write this, but it is obvious that the manager has no idea what it means to run a kitchen. You can scream and yell all the orders but when you are in the presence of the customer it doesn’t help when you try to slave your coworkers away. It is frustrating to me, the customer, when your employees are more bothered by your obvious attempt at trying to get them in order. When the order is coming, but it is clear that the manager has no idea. It is sad.
Atmosphere: 1
Food: 1
Service: 1
John Alias
The woman Manager Should not be yelling at her employees…
Rude every time I go in
Atmosphere: 1
Food: 1
Service: 1
Nuvia Gonzalez
I ordered the plate and one of my entrees was their beef pot stickers which I only got 5 of. It's like more of a side the lady didn't really look like she wanted me to get them. My white rice was not fully cooked either and my strawberry Fanta was flat it didn't have enough flavoring syrup also. It's one of our spots so now definitely re-thinking it from now on.
Super amazing that we were told to pull forward and someone would bring out our food and then they left our food sitting on the counter. Just lazy and rude
Atmosphere: 1
Food: 3
Service: 1
Desiree
I placed an online order at the location in Lone Tree off Willow Street at 5 pm for pick up at 7 pm. When I got to the location there was a note on the door expressing they had closed at 6 pm because of New Years Eve. I did not receive a call regarding my order and wasn’t going to be able to get a refund this evening because I would have to speak to the restaurant directly. The employees were still there and even signaled for me to go away when I walked up to the door. They refused to even just come speak to me. There were several customers approaching the restaurant as well because their hours listed for New Year’s Eve were until 9:30 pm. I called another location off Quebec to see if anything could be done and had another horrible experience with the manager on the phone. This manager did attempt to call the location though and they did not answer. At this point I figured I would try one more location and decided to call this location off Chambers. The Store Manager Saria was exceptionally understanding of the situation I was put in and I was able to come to her store and pick up my order. When I got to the store she was even on the phone with corporate regarding the situation. The biggest thing that stood out to me about this location was not only the level of customer service I received after experiencing a poor experience at two other locations in the same night but also just the atmosphere of this location and the quality of their food as well. I will be driving the extra 15 minutes just to go to this location from now on. Thank you so much for turning this experience around for me.
Despite the store being really busy, the food was out quickly, and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
sallyann feo
I try not to be a complainer; but when one staff member mops ALL AROUND you, pauses, stares, stacks chairs- you get uncomfortable. So I ate quickly- (It was 4pm btw) What is more interesting... was the "car freshener" that was purposefully STUCK on the top of the garbage can/collector. Why? I guess acrylic structures absorb odor?... there was no way it was there by accident.
Atmosphere: 2
Food: 4
Service: 4
Genoveva Guerrero
I went through the drive thru and they were very fast.
Atmosphere: 5
Food: 5
Service: 5
Miranda Wil-Morley
Good flavor and variety.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Lo Mein, Grilled Teriyaki Chicken, Broccoli Beef, Veggie Spring Rolls, Orange Chicken Sweet Shrimp & Lo Mein
I think it’s absolutely ridiculous that if I ask for broccoli, and beef, and ask for a little more beef than broccoli that shouldn’t be such a big deal! Because I’m sure if I asked for more broccoli than beef that wouldn’t have been an issue at all. This is the only place that makes a big deal out of it. This place is on my way home from work but I will def be avoiding this place from now on.
Atmosphere: 1
Food: 2
Service: 1
Joshua Green
There new take out boxes are terrible. Food sticks them and it sweats so much that is gets all the napkins and inside of the bag wet
Atmosphere: 4
Food: 4
Service: 5
Shuo Zhang
I've been there three times, and they consistently give small portions of everything. It's very disappointing.
Atmosphere: 1
Food: 1
Service: 1
manda M
It's a hit or miss but I see the manager(pretty sure the only one) every time and she doing a great job!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Crab Rangoon
Makayla Fitch
Just picked up panda on my way home and got a root beer. Forgot my straw in the car thankfully and was sipping on my drink when I noticed something on the cup. Dumped my cup out to find this. ? seems like they haven’t properly cleaned their drink dispensers in a while.
Consistently good food. Consistent service. The menu is evolving with staples and items added seasonally. The seasonal offerings are nice, but it's disappointing when you are looking forward to them and they are no longer available...
The freshers were a nice addition to the drink choices Watermelon Mango, I would recommend asking for a cup for ice....
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Teriyaki Chicken
Usually I’m not here so late that I had to wait a whole half hour to get my food. I regret having to write this, but it is obvious that the manager has no idea what it means to run a kitchen.
You can scream and yell all the orders but when you are in the presence of the customer it doesn’t help when you try to slave your coworkers away. It is frustrating to me, the customer, when your employees are more bothered by your obvious attempt at trying to get them in order. When the order is coming, but it is clear that the manager has no idea. It is sad.
Atmosphere: 1
Food: 1
Service: 1
The woman Manager Should not be yelling at her employees…
Rude every time I go in
Atmosphere: 1
Food: 1
Service: 1
I ordered the plate and one of my entrees was their beef pot stickers which I only got 5 of. It's like more of a side the lady didn't really look like she wanted me to get them. My white rice was not fully cooked either and my strawberry Fanta was flat it didn't have enough flavoring syrup also. It's one of our spots so now definitely re-thinking it from now on.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Grilled Teriyaki Chicken, Orange Chicken & Fried Rice, Broccoli Beef
Super amazing that we were told to pull forward and someone would bring out our food and then they left our food sitting on the counter. Just lazy and rude
Atmosphere: 1
Food: 3
Service: 1
I placed an online order at the location in Lone Tree off Willow Street at 5 pm for pick up at 7 pm. When I got to the location there was a note on the door expressing they had closed at 6 pm because of New Years Eve. I did not receive a call regarding my order and wasn’t going to be able to get a refund this evening because I would have to speak to the restaurant directly. The employees were still there and even signaled for me to go away when I walked up to the door. They refused to even just come speak to me. There were several customers approaching the restaurant as well because their hours listed for New Year’s Eve were until 9:30 pm. I called another location off Quebec to see if anything could be done and had another horrible experience with the manager on the phone. This manager did attempt to call the location though and they did not answer. At this point I figured I would try one more location and decided to call this location off Chambers. The Store Manager Saria was exceptionally understanding of the situation I was put in and I was able to come to her store and pick up my order. When I got to the store she was even on the phone with corporate regarding the situation. The biggest thing that stood out to me about this location was not only the level of customer service I received after experiencing a poor experience at two other locations in the same night but also just the atmosphere of this location and the quality of their food as well. I will be driving the extra 15 minutes just to go to this location from now on. Thank you so much for turning this experience around for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Chicken Egg Roll, Orange Chicken & Fried Rice, Broccoli Beef, Cream Cheese Rangoons
Despite the store being really busy, the food was out quickly, and it was delicious!
Atmosphere: 5
Food: 5
Service: 5
I try not to be a complainer; but when one staff member mops ALL AROUND you, pauses, stares, stacks chairs- you get uncomfortable. So I ate quickly- (It was 4pm btw) What is more interesting... was the "car freshener" that was purposefully STUCK on the top of the garbage can/collector. Why? I guess acrylic structures absorb odor?... there was no way it was there by accident.
Atmosphere: 2
Food: 4
Service: 4
I went through the drive thru and they were very fast.
Atmosphere: 5
Food: 5
Service: 5
Good flavor and variety.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken Lo Mein, Grilled Teriyaki Chicken, Broccoli Beef, Veggie Spring Rolls, Orange Chicken Sweet Shrimp & Lo Mein
Restaurantji Recommends
I think it’s absolutely ridiculous that if I ask for broccoli, and beef, and ask for a little more beef than broccoli that shouldn’t be such a big deal! Because I’m sure if I asked for more broccoli than beef that wouldn’t have been an issue at all. This is the only place that makes a big deal out of it. This place is on my way home from work but I will def be avoiding this place from now on.
Atmosphere: 1
Food: 2
Service: 1
There new take out boxes are terrible. Food sticks them and it sweats so much that is gets all the napkins and inside of the bag wet
Atmosphere: 4
Food: 4
Service: 5
I've been there three times, and they consistently give small portions of everything. It's very disappointing.
Atmosphere: 1
Food: 1
Service: 1
It's a hit or miss but I see the manager(pretty sure the only one) every time and she doing a great job!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Crab Rangoon
Just picked up panda on my way home and got a root beer. Forgot my straw in the car thankfully and was sipping on my drink when I noticed something on the cup. Dumped my cup out to find this. ? seems like they haven’t properly cleaned their drink dispensers in a while.
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