Panda Express
11688 E Colfax Ave, Aurora
(303) 360-7268
Recent Reviews
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Recommended, highly recommended and the customer service is spectacular!
Always good
ABSOLUTELY WORST location EVER.
EVERY! SINGLE! TIME! I order from here, my orange chicken is as hard as a rock. LITERALLY not edible! It's disgusting! It's uncalled for.
I received my meal, no forks, no napkins. It seems that someone served it in a bad mood! visually it was unpleasant.
June 8, 2025 This was the first time that I entered this location right here and I won’t be going back. Any other time that I’ve ordered I went through DoorDash and they brought the food to my job. The food was always good and fresh and that was the point of me thinking maybe I’ll stop in person for a change. I literally just stood there for a few mins and the guy kept dumping more food so he never once bothered to say just a moment, I’ll be right with you, or nothing and then a couple of other customers walked up. He’s laughing joyfully talking to them so out the door I went. I’ll tell others to be sure to take caution when going to this location because it looks like they may only want to help certain people. I’ve worked in the restaurant industry, fast food industry, and I get it. It is tough when it’s busy but rule of thumb is you always acknowledge people rather it’s with a smile Smile, rather it’s just with a gesture, a comment. You give some type of acknowledgment because if not if you keep walking past the customer, it says to them that you really don’t give a damn and that’s fine to feel that way. I just took my business elsewhere not even a block away, where the customer service is much better zero stars by the way. Do better!!
A.m.almost 10 am there was no food made. Nobody answered on the drive-through. I had to pull up at the glass window for somebody to pay attention. Horrible customer service horrible time management if the location says it opens at 9:30
Atmosphere: 1
Food: 1
Service: 1
This location always cooks it good and serves the right size portions, can't say the same about the rest of them.
Well, 45 min before close, i was unable to experience the atmosphere or the food due to the fact they had all the chairs up. I went through drivethrough and was rudley told the food I wanted was unavailable. I mean, it's the most ordered item they have (orange chicken).Its unfortunate because I love Panda Express, and they will be losing my business.
Atmosphere: 1
Food: 1
Service: 1
Have to admit I was upset due to the wait but the manager takes accountability and turned my experience positively. Nice to see a manger who cares and puts in the work. Good job BYRON!
Atmosphere: 5
Food: 4
Service: 5
Great food just the people not too friendly
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Kung Pao Chicken Teriyaqui Chicken and White Rice
Restaurantji Recommends
Good and great service but getting ahold of any supervisor management or simply calling the store will get you no where :/
Excellent place we can see that all workers have a great attitude
Atmosphere: 5
Food: 5
Service: 5
Not sure what’s going on with the other reviews, I really enjoyed dropping by this location. The employees were fast, hardworking, and courteous. I’m impressed by the flavor and portion of the food too. Wish I had taken some photos but we had already eaten most of it by the time I remembered to ? the bourbon chicken is 10/10
Food: 5
Service: 5
Great food just the people not too friendly
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Kung Pao Chicken Teriyaqui Chicken and White Rice
I got skipped n line!
Service: 1
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