Not just slow, but OMG slow! It was art least five minutes at the counter before anyone even acknowledged our existence. The cashier had no clue what she was doing and mostly stood around with her fingers in her mouth, staring at the computer saying “ummmm”. It took another 10 minutes to get the food
Atmosphere: 3
Food: 3
Service: 1
Giandri “Mach” Machado
Jen and her team are something special
Atmosphere: 5
Food: 5
Service: 5
Katrina Garvin
PLEASEEEEEEEE TEACH YOUR EMPLOYEES HOW TO READ TICKETS- MAYBE DO TEST WEEKLY, IM NOT SURE BUT PER ROSE I NEED TO HAVE A SOLUTION FOR YOUR INABILITY TO READ A TICKET. ROSE- DOES THE CAPS LOCK WORK? FREE BREAD WITH ORDER OF SOUP AND SALAD. SO SORRY YOUR TEAM CANT READ TICKETS AND NOW ITS THE CUSTOMERS PROBLEM AND YOU HAVE NO SOLUTION TO THE ISSUE! NEXT TIME MAKE THE ORDER RIGHT, SOUND GOOD? YOUR CUTE LITTLE VOICE IS ONLY GOING TO GET YOU SO FAR. PANERA CO TRAIN YOUR MANAGERS BETTER! :)
Tess Weaber
Sandwiches were fresh & delicious! Thank you! I will recommend people come to this location as I felt the food was fresher then others I have been to!
Atmosphere: 5
Food: 5
Service: 5
Jordan Masterson
Overpriced garbage! $60+ for 2 adults and 2 kids and the food was flavorless and dry.
They are out of everything all the time. You always have to substitute or settle for what you don't want.
Also the owners must be cheap because the amount of dressing you get for a large salad is pathetic. You get a tiny little cup not even half full and the majority of the dressing is stuck at the bottom. You'll get maybe 1/2 tsp of dressing on your massive bowl of unwashed lettuce cores topped with overly stale croutons.
Panera has gone so far downhill. We won't be back.
Atmosphere: 2
Food: 1
Service: 3
eric_ mcgeel
Food is ok, but cashier was extremely rude. No surprise this place has such a low rating
Atmosphere: 3
Food: 3
Service: 1
Liz Adams
I am a very big bagel lover. But they only have TWO kinds of cream cheese.
Atmosphere: 2
Food: 1
Service: 3
T S
Tried to get a bite to eat at this location waited at the front for several minutes no one was at the front- until a guest who was leaving had to yell to get someone’s attention- The male with dark hair proceeded to get them a straw and look at us without saying a word and went back to the back. Very very poor customer service of course we left.
Atmosphere: 1
Service: 1
Gigi N
The older lady who works in the afternoons on thursdays in the kitchen is so friendly and nice and she always makes my experience here awesome. and her strawberry lemonades are perfect.
Atmosphere: 3
Food: 2
Service: 5
Amber Askew
Wow...I dont think I've ever been so ready to get out of a place. This was the worst food I've had in a very long time and its extremely expensive...lunch for my husband, 2 small kids and I was $60!!! I could have went to an actual restaurant for that. It was cafeteria food at best...I will never go to Panera again in my life. The restaurant was dirty, tables and floors were covered in food. Stop ripping people off and close your doors.
The food is delicious and the service is usually good. The atmosphere is basically fast food with yuppies. Instead of a race to drink weird colored soda, it’s a “cooler” that I still don’t want in my body.
Lauren Wesseln
Always loved Panera. It's a favorite
Ryan Stevens
What I got vs what I ordered
Cassi
I ordered food for my daughter's birthday through the Panera app to be delivered to her school for lunch. Door Dash notified me that the order was delivered, but it wasn't. When I called Panera to sort it out, the manager was so kind and compassionate. She had my order remade, threw in a complimentary cookie and brownie, and had one of her catering drivers deliver it within 10 minutes. The service and kindness was above and beyond and deeply appreciated! Thank you for making my daughter’s birthday extra special!
Not just slow, but OMG slow! It was art least five minutes at the counter before anyone even acknowledged our existence.
The cashier had no clue what she was doing and mostly stood around with her fingers in her mouth, staring at the computer saying “ummmm”.
It took another 10 minutes to get the food
Atmosphere: 3
Food: 3
Service: 1
Jen and her team are something special
Atmosphere: 5
Food: 5
Service: 5
PLEASEEEEEEEE TEACH YOUR EMPLOYEES HOW TO READ TICKETS- MAYBE DO TEST WEEKLY, IM NOT SURE BUT PER ROSE I NEED TO HAVE A SOLUTION FOR YOUR INABILITY TO READ A TICKET. ROSE- DOES THE CAPS LOCK WORK? FREE BREAD WITH ORDER OF SOUP AND SALAD. SO SORRY YOUR TEAM CANT READ TICKETS AND NOW ITS THE CUSTOMERS PROBLEM AND YOU HAVE NO SOLUTION TO THE ISSUE! NEXT TIME MAKE THE ORDER RIGHT, SOUND GOOD? YOUR CUTE LITTLE VOICE IS ONLY GOING TO GET YOU SO FAR. PANERA CO TRAIN YOUR MANAGERS BETTER! :)
Sandwiches were fresh & delicious! Thank you! I will recommend people come to this location as I felt the food was fresher then others I have been to!
Atmosphere: 5
Food: 5
Service: 5
Overpriced garbage! $60+ for 2 adults and 2 kids and the food was flavorless and dry.
They are out of everything all the time. You always have to substitute or settle for what you don't want.
Also the owners must be cheap because the amount of dressing you get for a large salad is pathetic. You get a tiny little cup not even half full and the majority of the dressing is stuck at the bottom. You'll get maybe 1/2 tsp of dressing on your massive bowl of unwashed lettuce cores topped with overly stale croutons.
Panera has gone so far downhill. We won't be back.
Atmosphere: 2
Food: 1
Service: 3
Food is ok, but cashier was extremely rude. No surprise this place has such a low rating
Atmosphere: 3
Food: 3
Service: 1
I am a very big bagel lover. But they only have TWO kinds of cream cheese.
Atmosphere: 2
Food: 1
Service: 3
Tried to get a bite to eat at this location waited at the front for several minutes no one was at the front- until a guest who was leaving had to yell to get someone’s attention- The male with dark hair proceeded to get them a straw and look at us without saying a word and went back to the back. Very very poor customer service of course we left.
Atmosphere: 1
Service: 1
The older lady who works in the afternoons on thursdays in the kitchen is so friendly and nice and she always makes my experience here awesome. and her strawberry lemonades are perfect.
Atmosphere: 3
Food: 2
Service: 5
Wow...I dont think I've ever been so ready to get out of a place. This was the worst food I've had in a very long time and its extremely expensive...lunch for my husband, 2 small kids and I was $60!!! I could have went to an actual restaurant for that. It was cafeteria food at best...I will never go to Panera again in my life. The restaurant was dirty, tables and floors were covered in food. Stop ripping people off and close your doors.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food is delicious and the service is usually good. The atmosphere is basically fast food with yuppies. Instead of a race to drink weird colored soda, it’s a “cooler” that I still don’t want in my body.
Always loved Panera. It's a favorite
What I got vs what I ordered
I ordered food for my daughter's birthday through the Panera app to be delivered to her school for lunch. Door Dash notified me that the order was delivered, but it wasn't. When I called Panera to sort it out, the manager was so kind and compassionate. She had my order remade, threw in a complimentary cookie and brownie, and had one of her catering drivers deliver it within 10 minutes. The service and kindness was above and beyond and deeply appreciated! Thank you for making my daughter’s birthday extra special!
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
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