Panera Bread
23950 E Smoky Hill Rd, Aurora
(720) 616-5900
Recent Reviews
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This location is awful. The drive through takes 20 minutes every time I’ve come here. Most recently, I sat in the drive through for 26 minutes and they handed me a FROZEN and completely uncooked sandwich. Disgusting.
Food: 1
Service: 1
The restaurant was barren o. The shelves. The dining area was filthy as was the drink station. The food was made haphazardly and without care. I’m extremely disappointed in the restaurant. The franchise owner needs to show up and fix or close this restaurant.
Atmosphere: 1
Food: 1
Service: 3
I truly love every single of the employees and staff working here. Truly this is by far the best Panera with quality food and wonderful service they provide everytime I go through drive through or dine in! Katie the manager really made my day when I was feeling down she managed to help fix an error with my online order that wasn’t working from my end! I would highly recommend this restaurant. I will always be coming here for because the food is seriously fresh and tastes amazing everytime. No complaint to even report at this restaurant! Please give recognition to every single on of these amazing staff at this location Panera I will continue to willingly give my best reviews for them!
Thank you guys for treating me with such priority and sincerity.
Atmosphere: 5
Food: 5
Service: 5
We’ve been coming to Panera for years, but lately the quality just hasn’t been the same. The staff is always friendly, but the food itself isn’t what it used to be.
For example, on our most recent visit I ordered the BBQ chicken sandwich and received one large chunk of chicken instead of shredded chicken. My soup was lukewarm, and the baguette tasted like it had just come out of the freezer instead of being warmed.
For the prices they charge and their promise of fresh, well-prepared food, it was really disappointing.
Atmosphere: 3
Food: 1
Service: 2
Every time I have come, they have either given me the wrong order or something is missing and they make me pay for it again
Atmosphere: 2
Food: 3
Service: 1
This is a fine place
Atmosphere: 5
Food: 5
Service: 5
The young lady at the counter was amazing! My gift card was not letting me order online so I had to go in and place my order, and she was funny and personable and very helpful! I wish I remembered her name.
Atmosphere: 5
Food: 5
Service: 5
Ordered take out from this location repeatedly with no issues. Good food.
Food: 5
I love how the staff always makes helpful recommendations from the menu.
We were greeted promptly with a smile and some humor. Our order was ready in a timely manner and tasted great. The place was cleaner than any other restaurant I’ve been in recently. Even the bathroom was spotless and this was right around lunch time. Very impressive.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Prices have gone up and quality has tanked. Spent almost $20 on cookies and they were burnt, day olds, or both - hard to tell. I won’t be back.
Atmosphere: 4
Food: 1
Service: 3
Sip club
Atmosphere: 5
Food: 5
Service: 5
Shorted my order and didn’t ever tell me they were out of bread bowls- they sure charged me for it though. Really bad service, they did refund after I called back in but really should have know. Before I left.
Atmosphere: 1
Food: 5
Service: 1
It has really become expensive. Soup & half sandwich is nearly $20
The drive through was so slow, took 15 minutes just to get a sandwich and cup
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