Visits here can be hit or miss. The food is good not great. The young team do the best they can.
Atmosphere: 4
Food: 4
Service: 4
Tashi Bjorn
The food is still good, but the service is awful.Here’s a clue … if you’re working the drive-thru and the customer has been waiting there for over 20 minutes, a simple “so sorry for the wait ~ thank you for your patience” will go a long way.Simply opening the drive-thru window, handing the customer a bag, then closing the window without a single word to the extremely patient, PAYING customer …. WTH ?!?I’m giving you my hard-earned money. I’m one of the reasons you even have a job. The least you can do is pretend you know at least a tiny bit about customer service and customer retention.
Atmosphere: 2
Food: 5
Service: 1
Bob G
Cashier not knowing the name of sandwiches. Not knowing to put ordered bakery items in a box and leaving it for the kitchen. Less meat on sandwiches. Smaller bakery items. More expensive items. I use to go here a few times a week. Now a few times a year. Going down hill. Tearing down the restaurant before people leave. Drink machine on a few tables. They then poured the old juice from the old containers into the clean ones. Carpet on seats.
Atmosphere: 1
Food: 1
Service: 1
My Sisters Keeper
Lack of communication to customer, and people don’t seem happy to work here. No smiles and look frustrated.
Service: 1
E
Overpriced (dry, cold pastry) and terrible customer service (such unnecessary attitude when inquiring about my order)!
Sabina salay
Tppk them 45 minutes to deliver a cold sandwich to my hotel only a mile away with Uber. Never put my soup into the order after charging me and never bothered to give any refound despite of me pleading with them on the phone afterwards telling them I'm really hungry at my hotel and I have no car to pick up food anymore also because everything else has closed. I ordered my food an hour and a half ago and they never resolved my issue. If you are hungry with no car trapped at a hotel, choose a different place to order or you stay hungry. They did love my money though and never cared to refound me.This is b*******!!!!!!
Beth Gabrielski
I love Panera! The food is always delicious, the staff are very helpful and friendly and the dining room has lots of sunlit tables. It is my "to go" place when I am running errands and need to stop and eat something delicious and re -energise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Panera Fuji Apple Salad, Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Broccoli Cheddar Soup
Archie Leckie
staff have excellent servicesVegetarian options: i luv the creamy chicken wild rice soup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
James B
Service was nice, but the food was extremely mediocre. 70 dollars for 3 soups and 3 sandwiches. $70. The bowl of soup is tiny, and the sandwiches are bare minimum and nothing special. I could have went to longhorn, got their biggest steak, and 4 bowls of their French onion soup for 20 bucks less.
Atmosphere: 2
Food: 2
Service: 5
Ajinkya Kolhe
A bread bowl with 2 teaspoons of soup for around$10. Overpriced is an understatement here! A mediocre to average sandwich of 3-4 bites again $10, horrible waste of money. Not sure how this food chain is still in business.
Went Saturday about 6:30pm. They were out of bread choices for sandwiches. The breadbowl and soup had maybe two spoons of soup not enough to say it was a cup or a bowl. The food was not worth the cost. It was very dirty by the soda and condiment area.
Atmosphere: 2
Food: 1
Service: 2
maxcsmith25
Khale is the man. Got a wrong side with my order (not a big deal) and he made it more than right. Appreciate the great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Lakmini Chandrasena
Love this location all the time. Can’t help myself from stopping by whenever I’m near there. Really love flat bread pizzas and soups ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Mac & Cheese
Dwayne Chatman
1 star only because, have been there twice. Both times they have been out of numerous items. Panera bread Corporation really needs to stop setting their stores up for failure. Staff was great!!!
Visits here can be hit or miss. The food is good not great. The young team do the best they can.
Atmosphere: 4
Food: 4
Service: 4
The food is still good, but the service is awful.Here’s a clue … if you’re working the drive-thru and the customer has been waiting there for over 20 minutes, a simple “so sorry for the wait ~ thank you for your patience” will go a long way.Simply opening the drive-thru window, handing the customer a bag, then closing the window without a single word to the extremely patient, PAYING customer …. WTH ?!?I’m giving you my hard-earned money. I’m one of the reasons you even have a job. The least you can do is pretend you know at least a tiny bit about customer service and customer retention.
Atmosphere: 2
Food: 5
Service: 1
Cashier not knowing the name of sandwiches. Not knowing to put ordered bakery items in a box and leaving it for the kitchen. Less meat on sandwiches. Smaller bakery items. More expensive items. I use to go here a few times a week. Now a few times a year. Going down hill. Tearing down the restaurant before people leave. Drink machine on a few tables. They then poured the old juice from the old containers into the clean ones. Carpet on seats.
Atmosphere: 1
Food: 1
Service: 1
Lack of communication to customer, and people don’t seem happy to work here. No smiles and look frustrated.
Service: 1
Overpriced (dry, cold pastry) and terrible customer service (such unnecessary attitude when inquiring about my order)!
Tppk them 45 minutes to deliver a cold sandwich to my hotel only a mile away with Uber. Never put my soup into the order after charging me and never bothered to give any refound despite of me pleading with them on the phone afterwards telling them I'm really hungry at my hotel and I have no car to pick up food anymore also because everything else has closed. I ordered my food an hour and a half ago and they never resolved my issue. If you are hungry with no car trapped at a hotel, choose a different place to order or you stay hungry. They did love my money though and never cared to refound me.This is b*******!!!!!!
I love Panera! The food is always delicious, the staff are very helpful and friendly and the dining room has lots of sunlit tables. It is my "to go" place when I am running errands and need to stop and eat something delicious and re -energise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffins, Panera Fuji Apple Salad, Panera Avocado and Egg White Spinach Sandwich with Chai Latte, Broccoli Cheddar Soup
staff have excellent servicesVegetarian options: i luv the creamy chicken wild rice soup.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Service was nice, but the food was extremely mediocre. 70 dollars for 3 soups and 3 sandwiches. $70. The bowl of soup is tiny, and the sandwiches are bare minimum and nothing special. I could have went to longhorn, got their biggest steak, and 4 bowls of their French onion soup for 20 bucks less.
Atmosphere: 2
Food: 2
Service: 5
A bread bowl with 2 teaspoons of soup for around$10. Overpriced is an understatement here! A mediocre to average sandwich of 3-4 bites again $10, horrible waste of money. Not sure how this food chain is still in business.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sourdough Bread Bowl
Restaurantji Recommends
Went Saturday about 6:30pm. They were out of bread choices for sandwiches. The breadbowl and soup had maybe two spoons of soup not enough to say it was a cup or a bowl. The food was not worth the cost. It was very dirty by the soda and condiment area.
Atmosphere: 2
Food: 1
Service: 2
Khale is the man. Got a wrong side with my order (not a big deal) and he made it more than right. Appreciate the great customer service :)
Atmosphere: 5
Food: 5
Service: 5
Love this location all the time. Can’t help myself from stopping by whenever I’m near there. Really love flat bread pizzas and soups ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Mac & Cheese
1 star only because, have been there twice. Both times they have been out of numerous items. Panera bread Corporation really needs to stop setting their stores up for failure. Staff was great!!!
Atmosphere: 5
Food: 3
Service: 5
It was a little dirty in
Atmosphere: 1
Food: 3
Service: 1