Pizza Hut

18187 E Hampden Ave, Aurora
(303) 680-1397

Recent Reviews

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Hajjia Mohammed

Disappointing to say the least. Mainly because 3 out of 3 orders purchased at various times on various days of the week were all extremely late. It took an hour this last time to get 1 pizza ready.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Create Your Own Pizza

T J

Ordered delivery, never arrived called 4 times never answered, drive to store and was told manager cancelled order then went home! Never order from pizza hut again. Too many other pizza delivery places that are better.

Atmosphere: 1

Food: 1

Service: 1

Richard Thomas

When I arrived on News Years Eve to pick up my food the guy at the desk was forced to temporarily close the place in order to get a computer problem fixed. He actually let me wait inside while being on the phone with their IT department, and I left him alone because the more time he talks to those people the quicker all our problems get fixed. He got it fixed in a timely manner, I got my food, and my evening was great because we were not hungry. As a side note I would have probably got my pizza faster if I had paid for it when I ordered it online rather than paying for it there. One or two people came in, their pizza was ready AND paid for, so they got it and left while I had to wait. LOL!

Atmosphere: 5

Food: 5

Service: 5

No name found

Well pizza was solid but um.. Idk if I've ever seen wings done this lazy

Atmosphere: 2

Food: 3

Service: 4

Angela Rodriguez

Not so great customer service!

Will Brock

Can't follow basic delivery instructions, or orders. Ringing door bell to wake the little one. If you're going to charge for condiments, make sure you deliver them. Hate tipping prior to delivery due to poor service. Give me my tip back and my money for ranch.

Food: 2

Service: 1

Rod C

Delivery
They use *DoorDash for delivery and don’t tell you until after order is placed. So I got a text message from DoorDash saying my address is hard to find, and to call a number with directions to my home. So I call and the door dasher don’t speak English, so I sent a text hoping they have a translator app, apparently they don’t. Another text message from DoorDash my home is hard to find. Pizza finally arrived late and cold.

G W (Gdub)

Good pizza. Love me a personal pan!

Vegetarian options: Some vegetarian items but no vegan items.

Wheelchair accessibility: There is basic access

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza, Cheese Sticks, Breadsticks, Cheese Pizza

Daniel Watkins

These guys consistently have the best pizza & service out there for the convenience and money

Atmosphere: 3

Food: 4

Service: 5

Richard Herndon

The topping variety is small and lacks a lot of favorites. They also use Doordash to do some deliveries, so my food always arrives cold and late. The worst part is they don't tell you about they're doing it until you place the order and won't let you cancel it.

Atmosphere: 3

Food: 3

Service: 1

Greg Hopkins

Full staff inside, still had to wait almost 10 minutes for someone to come up and give me my food. Didn't understand all of the people and the cashier was also the dishwasher.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Pepperoni Pizza

Jesse Tedesco

The delivery guy didn't speak English. He also didn't have any change and I was paying cash. So, I was forced to tip him either $1 or $20. Went with $20 so, that was annoying. Be prepared!!! Also they charged me for an extra pizza I didn't want or need. Didn't notice till after he left. Oh well.

Atmosphere: 2

Food: 4

Service: 5

shirzai sultani

How discussing customer service is horrible I was inside at the store for 20 minute. There was another female customer to inside. She was waiting for 50 minutes. I see him. Employee walking around. I see couple times the cashier was walking around and there is no one to help you I was trying to place the order finally after 35 minutes he showed up in. He took my order and after 55 minutes finally I got my order. Wish I can give him zero star.

Atmosphere: 1

Food: 1

Service: 1

Matt Dempsey

Drive up is fast and easy. I left my house and the pizza was ready to be picked up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Christine Christus

Gilbert Fdrnandez went over and beyond with customer service, he helped the driver who's app on the door dash gave the wrong location to my home. He stayed on the phone with both of us! relayed directions to the driver from me. He is an outstanding person and I will definitely eat here again. The pizza was still HOT !! ?

Food: 5

Service: 5

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