They should really tell people when there is a waiting line,store looked empty but had hundreds of orders coming in,we waited 40+min for our order it should be policy to get a heads up “there is a 40min wait is that ok”?
Atmosphere: 5
Food: 5
Service: 1
Katrina Raber
For starters, the food is great. My husband and I had burgers which were both excellent and the cookies and cream shake and vanilla.
BUT, there was one young girl, Jasmeen running everything. She was working the register, handling all the dasher orders/take out orders, and serving food for dine-in customers on a Friday night where they were swamped. Customers were so disgruntled at her and she was polite and we felt terrible that she didn’t have more help. She didn’t act overwhelmed or upset and simply handled every situation the best she could. She even offered us an extra shake for our 34 minute wait on 2 burgers and a shake.
People were waiting 30-50 minutes while dining in for simple foods, it should have never taken so long.
Jasmeen is excellent and her customer service skills are wonderful. I was very surprised someone so seemingly young handled that stress so well.
Please hire or schedule more people, there should never been one person working the front of the house entirely by themselves.
Atmosphere: 5
Food: 5
Service: 1
Knikai
The server with the green eyes was really nice to me
Atmosphere: 5
Food: 5
Service: 5
Bridget Mendes
Food and service amazing. Got a smash Burger with bacon, Avocado, mushrooms. Cooked perfect super juicy. The smash tater tots super crispy and tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Burger
Ana claire Erhardt
Food is good
Atmosphere: 5
Food: 5
Service: 5
Allie Blair
Very nice and patient with us
Dietary restrictions: They have Gluten free bun and will make it lettuce wrap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Trevor K
Server was great, very nice and attentive! Would come back.
Dietary restrictions: No cheese! And they did it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
zaylen collins
Nada was very helpful and very kind to us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger
Dominic Kossman
The food was good and the service was good as well👍👍
They should really tell people when there is a waiting line,store looked empty but had hundreds of orders coming in,we waited 40+min for our order it should be policy to get a heads up “there is a 40min wait is that ok”?
Atmosphere: 5
Food: 5
Service: 1
For starters, the food is great. My husband and I had burgers which were both excellent and the cookies and cream shake and vanilla.
BUT, there was one young girl, Jasmeen running everything. She was working the register, handling all the dasher orders/take out orders, and serving food for dine-in customers on a Friday night where they were swamped. Customers were so disgruntled at her and she was polite and we felt terrible that she didn’t have more help. She didn’t act overwhelmed or upset and simply handled every situation the best she could. She even offered us an extra shake for our 34 minute wait on 2 burgers and a shake.
People were waiting 30-50 minutes while dining in for simple foods, it should have never taken so long.
Jasmeen is excellent and her customer service skills are wonderful. I was very surprised someone so seemingly young handled that stress so well.
Please hire or schedule more people, there should never been one person working the front of the house entirely by themselves.
Atmosphere: 5
Food: 5
Service: 1
The server with the green eyes was really nice to me
Atmosphere: 5
Food: 5
Service: 5
Food and service amazing. Got a smash Burger with bacon, Avocado, mushrooms. Cooked perfect super juicy. The smash tater tots super crispy and tasted amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado, Burger
Food is good
Atmosphere: 5
Food: 5
Service: 5
Very nice and patient with us
Dietary restrictions: They have Gluten free bun and will make it lettuce wrap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Server was great, very nice and attentive! Would come back.
Dietary restrictions: No cheese! And they did it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Nada was very helpful and very kind to us
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger
The food was good and the service was good as well👍👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Love the morning crew!!!!! 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger, Sweet Potato Fries
Restaurantji Recommends
Iliana was so helpful and welcoming! Food was great too! Definitely coming back whenever I’m in town.
Atmosphere: 5
Food: 5
Service: 5
The mushroom burger is my favorite!
Atmosphere: 5
Food: 5
Service: 5
Smashburger is my absolute favorite hamburger! They are huge and delicious. I would definitely recommend them.
Wheelchair accessibility: We had no trouble with my husband's wheelchair getting in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss, Burger, French Fries, Sweet Potato Fries
Service and food were great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger
Great service and tasty food. Thanks!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Burger, Sweet Potato Fries
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