Starbucks
7500 S Gartrell Rd, Aurora
(303) 690-1104
Recent Reviews
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The staff is either always way too low or they need to get better at making drinks because it’s 15 min wait every single time you go through this drive thru. I never have this issue at any other Starbucks either. The drink I get is always way different here too.
I love coming to this location! They are consistent and have a very kind staff. I always order through the mobile app and pick up in the store - I've never had to wait once I arrive at the store.
Atmosphere: 5
Food: 5
Service: 5
As always, a stellar staff, consistent and yummy drinks, and a clean lobby.
Atmosphere: 5
Food: 5
Service: 5
Mobile order estimate was 6 to 9 minutes, when I got there, it took them over 15 minutes and I watch them serve the drive thru people Who showed up way after me over and over and over
Next time, I’ll just go to the Starbucks in the target across the street. This place sucks.
Atmosphere: 1
Food: 3
Service: 1
Great place to have coffee .
Atmosphere: 5
Food: 4
Service: 5
The morning shift shift is too worried about correcting the customers on pronunciation of products instead of being efficient during morning rush Morning rush . I used to work at Starbucks in several customers used to always request a Frappe and I knew they were more than likely talking about a Frappuccino . I would clarify - but I would never waste 3 minutes of my time explaining to a customer why they should say it the “Starbucks way” especially during morning rush ??? It’s literally a waste of time . If there’s a little wait and you time to chat with the customer about recent changes sure ! But that was not it .
Every time I order takeout, the order is either wrong or missing. Very disappointing.
NEVER use the drive through. It takes about 5 minutes per car. Never risk it. Just order inside.
Very clean and friendly
It's a Starbucks.... Pretty consistent
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Quick service. Molly is really sweet
Atmosphere: 5
Food: 5
Service: 5
We come here quite often and order the same exact thing. We prefer this location over all others because it’s so delicious and they make the drinks so great! Today really stood out because we pulled up and I ordered and the girl taking my order through the drive-through asked if my name was Kylie. I was shocked that she remembered my name. She remembered from over a month ago, my drink, and my name And does her best to remember other people‘s names. Great customer service, people are easy to talk to, and the drinks are always good! I highly recommend this location. Also, the staff member, Emily is the one that remembered my name, she deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Emily is absolutely the sweetest! She remembers little details about regular customers and is so kind ♥️
Atmosphere: 5
Food: 5
Service: 5
Hailey-Jane was super awesome! Helped me fix an order that another store messed up! Was super kind and helpful! Thank you Hailey!! You’re a great Barista!
Atmosphere: 5
Food: 5
Service: 5
Just got home with my pickup order (ordered via mobile app). Frustrated to discover that while I ordered a Vanilla Sweet Cream Cold Brew (my name and correct order were on the label), what was in my cup was very clearly and incorrectly an Iced Coffee. I order cold brew all the time, and I can definitely tell the difference in taste; this was not cold brew. Very disappointed.
EDIT: Response to Owner -- I was not able to return to your store at the time to have my drink corrected. I have opened a case to your store with Starbucks Customer Service.
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