Taco Bell
25531 E Smoky Hill Rd, Aurora
(720) 870-0612
Recent Reviews
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Can't seem to get there orders right. And the portion were small had 2 pieces steak on a taco. And they put onions when I said no onions.
Atmosphere: 5
Food: 2
Service: 3
Service is absolutely horrible. Wait time for mobile pick up is bad too. No acknowledgement from staff at counter. Have to waive them down to come to the counter from the back. Taco bell is taco bell but this location is amongst the worst.
Atmosphere: 1
Food: 1
Service: 1
Worst TB ever. The outside drive up speaker and microphone don’t work well and the kid taking orders can’t speak loudly enough to be heard. Then, the girl at the window insists I’m in the wrong and rude for speaking loudly into the speaker/mic trying to tell them I can’t hear/understand them. I could hear them fine at the window. And, of course, for the second time in two weeks, they got my order wrong. Never going back. You notice how many similar complaints there are in the reviews? Yeah, I did, too.
Atmosphere: 1
Food: 1
Service: 1
THE WORST TACO BELL EVER. WAITING IN LINE FOR FIFTY FOUR MINUTES AND WHEN WE GOT TI THE WINDOW THIS HOBO DIDNT SAVE OUR ORDER AND TOLD US TO GO BACK AROUND ????????? LINE WRAPPED AROUND THE BUILDING.
Absolutely crushed food is typical from this location. They also seem to be rationing sauce like it's the great depression. I never go to the location and rarely order via doordash. Tortillas were stale, bean burritos were barely larger than small taquitos. I really hope they take this location away from the current owner as nothing has changed in years. It's obvious they are doing everything to operate on the cheap, but all they accomplish is losing customers.
Atmosphere: 1
Food: 1
Service: 1
You Might need to send your employees back to learn how to pack a damn taco. How do you mess that up? Like the taco is clean did you just toss the filling in and slap a taco into the bag and call it a day? Dont even get me started on how they first got my order wrong and i caught it and then they still managed to still mess it up. Thanks guys!
30 mins waited for nothing. Manager and staff were not helpful. Continued to serve the drive thru and ignore me. When I brought it up they continued to do other orders. Terrible locations. Terrible ownership
Absolute disrespectful staff, horrible
Customer service! All I asked for was a bean tostado, told no. I asked why and I was told
If I don't like the menu as it is then I should by my own taco bell!
Its taco bell. They screwed up my order and then questioned me as if I was making things up.
I ordered here awhile ago and paid $4 for a chicken chipotle melt and they gave me 2 pieces of chicken, as well as 3 pieces of cheese.
Restaurantji Recommends
I just left the drive-thru, and my entire order was incorrect. To make matters worse, I accidentally bit into a burrito with sour cream, which I’m allergic to. On top of that, my entire order was incorrect and when I brought it to their attention, the manager claimed they had no control over orders placed through the app and refused to issue a refund for the missing items.
The staff was also extremely rude, and they initially handed me the wrong order entirely before giving me mine—which was still incorrect. This location’s service has declined significantly.
sometimes food or order is not right.
Whoever working the burritos and grill right now:
You rock.
Michael
Is super awesome, very polite, and professional my favorite employee to interact with at this location!
Atmosphere: 4
Food: 4
Service: 5
The employees were all eating behind the counter while we were in the dining room. Some had gloves on and never washed their hands before re making food for other customers. Made me uncomfortable about their overall concern related to health standards and cleanliness.
They probably used the restroom with gloves on and didnt wash their hands either. They were blasting Latin music from the back.
We paid $45 for 4 burritos 2 tacos and fries. I know good help is hard to come by, but this shocked me.
Atmosphere: 2
Food: 4
Service: 2
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