Wendy's
15297 E Mississippi Ave, Aurora
(720) 748-5351
Recent Reviews
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Helpful employees. I had a question and concern and the cashier took care of my concern right away. Super friendly employees. Blessings this New Year. đ
Atmosphere: 5
Food: 5
Service: 5
Has an AI program take your order at the drive through... it doesn't understand egg and cheese only. I'm not going to fight with ai first thing in the morning...
Service: 1
The last 3 times I have gone to this location my order has always been messed up the food is never fresh
Atmosphere: 1
Food: 1
Service: 2
Unfortunately there has been three times in a row where our orders are just whatever the staff feels like throwing into bags at random. Who is slacking off refilling the chocolate frosty mixture?? How have you been unable to fulfill one of your most popular menu items three times in a row over two months? As a former fast food kitchen manager i can tell you the answer is absolutely laziness and unwillingness to do their work from staff, no one will tell you the chocolate frosty isn't in stocks just give you whatever the heck they feel like handing out the window. Every food item is either stale from sitting out for so long or undercooked to the point of being dangerous. Can't imagine they'll last much longer and I dread to see what their grade will be after their next health inspection. Save yourself money and your stomach the suffering, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Didn't open the dinning room until 6:10. Got mad when I asked if they opened at later time. I tired ordering on the kiosk to be faster but it was giving me troubles so I ordered at the counter but the manager seemed like it was the end of the world for her! That's your job, sorry not sorry. Plus for me being one of the first customers, food wasn't very fresh. I knew I should've just went across the street to McDonald's!
Atmosphere: 1
Food: 1
Service: 1
There foods sucks. This one the worst Wendyâs I ever been too. I wonât be coming back again. They need new management
Atmosphere: 3
Food: 1
Service: 2
Messed up order and got frozen fries in my order
Atmosphere: 4
Food: 2
Service: 4
This location needs to be closed for good! This place is absolutely disgusting! My aunt and I went through the drive thru late on a Saturday, and after eating a junior hamburger we both got violently sick!
I will never eat at any Wendyâs fast food restaurant again! Just gross!
Atmosphere: 1
Food: 1
Service: 1
Consistently poor quality and packaging. Bags are unsecured for delivery, and items are thrown without a care into the bag, cold and soggy. It's such a shame. Wendy's used to be decent. It has significantly gone downhill.
Food: 1
Service: 1
The staff are wonderful, but that automated order taker was AWFUL. It's a horrible choice, it repeats itself at increasing volumes so we couldn't even discuss our order, and talked over us when we did. Wendy's has been making some poor choices and this is one of them. Just pay and support your staff and stop making things miserable for customers and staff included.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
Dirty tables no service at all the employees were just talking and playing on there phones with the food gloves on and only one out of five employees started and finished my two orders one item at a time as I had to re relay every item I bought and they made it to go when it was dine in. Managers acted like they didnât notice to avoid working and training also employees not in uniform will not return to this location
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sandwich, Fries, Hamburger, Chili
The food and service are great
Atmosphere: 5
Food: 5
Service: 5
2 times now I've went and got my daughter a biggie bag and only got 3 nuggets. That's her favorite part of the meal. GIVE HER, HER LAST NUGGET.....
Atmosphere: 5
Food: 3
Service: 4
We placed an order after my bf got off work through uber. I understand it was close to closing time, so we expected soggy fries and what not.. Typical fast food behavior⊠what we did not expect was containers that had not been properly closed, just thrown into the bag. Leaky, messy, cold nuggets almost soaking through the bag. The fries, dumped upside down into the bag spilling to the bottom. It was not sitting there long as we got our food within 15ish minutes after placing our order. We did not receive a frosty and instead we were given⊠lemonade??? Maybe?, no ice and not even completely filled. Our other drinks, same. To say we were disappointed is an understatement. Have the days you deserve âïž
Food: 1
Service: 1
They deligated order taking to Ai and still canât get food out fast enough. Way to go, Wendyâs!
Atmosphere: 2
Food: 3
Service: 1
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