McDonald's
1273 Grand Market Ave, Berthoud
(970) 746-7166
Recent Reviews
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The management here sucks. The people taking drive thru orders will tell you they can’t add a meal to a number 3 with bacon. They don’t know how to run their computers and make it your problem.
The finished order screen kept flashing because they only care about getting you to leave. It is also hard to understand so
Of the people taking orders in the drive thru.
Atmosphere: 2
Food: 3
Service: 1
Fries were cold , chicken McNuggets had the wrong sauce. McFlurry was basically just ice cream. And it was $21
Atmosphere: 1
Food: 1
Service: 3
Always check your online orders before you leave.
Always forgetting part of my order! This time a cheeseburger, last time was apple slices. I’m finally so fed up I’m going to other locations. It’s ridiculous.
I had to go next door instead! First I pulled in and there was someone speaking broken English that couldn't understand me at the speaker or the window. So then I go inside and I want to pay cash and yet another person speaking broken English couldn't put 2 and 2 together. It was infuriating!!!!
Atmosphere: 1
Service: 1
Apparently making fresh food is frowned upon. Asked for fresh fries, I was met with an attitude and told what they had was only a few minutes old.
Food: 2
Service: 2
It's McDonald's what can I say 😑
Atmosphere: 4
Food: 4
Service: 3
Check always your order. The last 3 times we went, there was always 1-2 items missing.
Where's the other half of the muffin? Ended up with only half of it. Why would you only give half a muffin to someone?When handed my food I said thank you to just get the window basically shut in my face. I guess I'll have to go elsewhere don't like rude.
Food: 2
Service: 1
It's my staple in the morning, and having their big breakfast with hotcakes is the best! This place is clean l, comfortable and the staff is friendly.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
As for McDonald's goes the service here is top-notch. The employees are quick, communicative and have been accurate for my orders so far!
Atmosphere: 3
Food: 4
Service: 5
Been here multiple times. On most occasions the initial order I get in the bag is not correct. To their fairness, they are helpful in trying to sort it out and we end up getting what we ordered.
Food: 3
Service: 3
It is unbelievable how bad this McDonalds is. It is so bad that it would be unfair to blame any individual employee, it clearly is run by people who are completely incompetent. Tell me how it is possible to hand a bag to somebody that had 3 orders of fries with everything else and there are zero fries... is it intentional? I think corporate should reconsider this franchise entirely.
Atmosphere: 1
Food: 1
Service: 1
Lobby is not as clean as some places. Heaven for bid you ask for ketchup. They give you like 2 or 3 packets for all your fries. Seriously!!! Are they coming out of your paycheck? Definitely will not come back to this one.
Atmosphere: 2
Food: 2
Service: 1
Been going to this location since they opened Never not ever have we received our food at window two. “We’re still working on your order, please pull to the next window.” Every time. We’ve ordered at the speaker, ordered on the app, ordered on the app with a scheduled pick up time… always still working on it. It wouldn't bother me to do so if the food was fresh every time, but it’s hit and miss. If we go in, wait times are just as bad and employees seem distracted with talking to each other.
While the employees are painfully slow at everything they do, they’ve never been rude to us. As with any fast food place, they mess something up from time to time. The food is the food.
That third window, though… always waiting at window three.
Atmosphere: 2
Food: 2
Service: 2
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