My partner and I came in just before noon on Wednesday (3/10) and sat at the bar. The bartender working was Ben, and unfortunately the experience was one of the worst examples of hospitality we’ve encountered.
We sat there for over 10 minutes without being acknowledged while Ben clearly prioritized people he seemed to know personally. During that time he served guests who arrived after us and even started doing prep work instead of checking on us. Eventually we had to ask him ourselves if we could order drinks.
When we did, Ben responded with a sarcastic and rude tone saying something along the lines of, “Sure, I can grab you drinks if you want them, but first show me IDs.” We had unfortunately left our IDs back at home. That part is completely fair we understand you can’t serve alcohol without identification and we accepted that.
However, immediately after this interaction, another group of people who appeared around our age (we’re in our 30s) sat down and Ben served them alcohol without asking for ID at all. When we asked him about it, he simply shrugged and ignored us. We then asked if we could at least get a Red Bull, since it’s non-alcoholic. Ben refused and walked away. When we asked the other bartender if she could grab one for us, Ben came up behind her and told her not to serve us because we didn’t have IDs even though we were only asking for a Red Bull. Thankfully she was kind enough to help us anyway.
The most shocking part happened shortly after when one of Ben’s friends came in. Ben began talking negatively about us right in front of us, calling us rude? Within earshot while we were sitting at the bar. When we confronted him and asked what the issue was, he threatened to kick us out of what he called “his bar.”
We asked to speak with a manager and explained the situation. The level of rudeness and unprofessional behavior from Ben was honestly shocking. Ignoring guests, being sarcastic and dismissive, refusing basic non-alcoholic service, and then openly insulting customers in front of them is completely unacceptable in any hospitality environment.
Atmosphere: 1
Food: 1
Service: 1
Eric Shabe
Good food. Prices are high but it's always good Whenever they have live music it's party
Atmosphere: 5
Food: 5
Service: 5
Sandra M Martin
Marco was a great server! Super friendly and gave us an above and beyond local experience! He had great recommendations for each of us in our party and even though he was very busy provided very personable service. Will be back at this bar every time I'm in Breckenridge!
Atmosphere: 5
Food: 5
Service: 5
Lorie Weaver
Very good pizza!
Atmosphere: 5
Food: 5
Service: 5
Mark Van Tine
Gabe was fantastic! Great service, great food!
Atmosphere: 5
Food: 4
Service: 5
Jim Sheppard
Our guide Gabe was fabulous. Breakfast totally bomber. Burrito is excellent as were the cappuccinos. Get a resy and relax while the chaos unfolds around the mountain.
Atmosphere: 5
Food: 5
Service: 5
Sarah B
Our guide/server Gabe was very personable and helpful. Breakfast was fantastic...and very good sized portions!
Atmosphere: 5
Food: 5
Service: 5
Edward Wee
Great spot for lunch or apre ski while on the mountain near Peak 7. The bartenders Ben and Daniel were awesome! We went twice in 3 days, the steak sammie and salad were all delicious and nice size portions. We'll be back for more in the future!
Atmosphere: 5
Food: 5
Service: 5
Andrei B
Wow factor: 2/5 Tourist trap: 5/5 Would comeback: Yes
Note: Considering that it is almost impossible to find decent food options at the US ski resorts, the food at this restaurant was rather good.
Atmosphere: 4
Food: 4
Service: 5
James
Decent food and of course the location is great at peak 7.
Manuel provided great service, and the Prosciutto and Goat Cheese pizza was amazing
Food: 5
Service: 5
Maija Marchman
We loved the pork belly lettuce cups and Manual, our server, was amazing! Will definitely be coming back to come see him!
Atmosphere: 5
Food: 5
Service: 5
Brittany Chojnacki
The goat cheese and prosciutto pizza is hands down my favorite for years!
Atmosphere: 5
Food: 5
Service: 5
Jack Burgoyne
I got a pasta dish and it was so bad I couldn’t finish it. Very rare for this to happen. Do better. The music playing was also very bad and made the atmosphere quite unpleasant.
Atmosphere: 1
Food: 1
Service: 5
Bern Rexer
Typical ski resort mountain base bar. Pizza looks good. Nice pizza oven. However, the location is incorrect on the map. It appears to be located in the condos - but actually it is located right in front of the Independence Superchair.
My partner and I came in just before noon on Wednesday (3/10) and sat at the bar. The bartender working was Ben, and unfortunately the experience was one of the worst examples of hospitality we’ve encountered.
We sat there for over 10 minutes without being acknowledged while Ben clearly prioritized people he seemed to know personally. During that time he served guests who arrived after us and even started doing prep work instead of checking on us. Eventually we had to ask him ourselves if we could order drinks.
When we did, Ben responded with a sarcastic and rude tone saying something along the lines of, “Sure, I can grab you drinks if you want them, but first show me IDs.” We had unfortunately left our IDs back at home. That part is completely fair we understand you can’t serve alcohol without identification and we accepted that.
However, immediately after this interaction, another group of people who appeared around our age (we’re in our 30s) sat down and Ben served them alcohol without asking for ID at all. When we asked him about it, he simply shrugged and ignored us. We then asked if we could at least get a Red Bull, since it’s non-alcoholic. Ben refused and walked away. When we asked the other bartender if she could grab one for us, Ben came up behind her and told her not to serve us because we didn’t have IDs even though we were only asking for a Red Bull. Thankfully she was kind enough to help us anyway.
The most shocking part happened shortly after when one of Ben’s friends came in. Ben began talking negatively about us right in front of us, calling us rude? Within earshot while we were sitting at the bar. When we confronted him and asked what the issue was, he threatened to kick us out of what he called “his bar.”
We asked to speak with a manager and explained the situation. The level of rudeness and unprofessional behavior from Ben was honestly shocking. Ignoring guests, being sarcastic and dismissive, refusing basic non-alcoholic service, and then openly insulting customers in front of them is completely unacceptable in any hospitality environment.
Atmosphere: 1
Food: 1
Service: 1
Good food.
Prices are high but it's always good
Whenever they have live music it's party
Atmosphere: 5
Food: 5
Service: 5
Marco was a great server! Super friendly and gave us an above and beyond local experience! He had great recommendations for each of us in our party and even though he was very busy provided very personable service. Will be back at this bar every time I'm in Breckenridge!
Atmosphere: 5
Food: 5
Service: 5
Very good pizza!
Atmosphere: 5
Food: 5
Service: 5
Gabe was fantastic! Great service, great food!
Atmosphere: 5
Food: 4
Service: 5
Our guide Gabe was fabulous. Breakfast totally bomber. Burrito is excellent as were the cappuccinos. Get a resy and relax while the chaos unfolds around the mountain.
Atmosphere: 5
Food: 5
Service: 5
Our guide/server Gabe was very personable and helpful. Breakfast was fantastic...and very good sized portions!
Atmosphere: 5
Food: 5
Service: 5
Great spot for lunch or apre ski while on the mountain near Peak 7. The bartenders Ben and Daniel were awesome! We went twice in 3 days, the steak sammie and salad were all delicious and nice size portions. We'll be back for more in the future!
Atmosphere: 5
Food: 5
Service: 5
Wow factor: 2/5
Tourist trap: 5/5
Would comeback: Yes
Note: Considering that it is almost impossible to find decent food options at the US ski resorts, the food at this restaurant was rather good.
Atmosphere: 4
Food: 4
Service: 5
Decent food and of course the location is great at peak 7.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Manuel provided great service, and the Prosciutto and Goat Cheese pizza was amazing
Food: 5
Service: 5
We loved the pork belly lettuce cups and Manual, our server, was amazing! Will definitely be coming back to come see him!
Atmosphere: 5
Food: 5
Service: 5
The goat cheese and prosciutto pizza is hands down my favorite for years!
Atmosphere: 5
Food: 5
Service: 5
I got a pasta dish and it was so bad I couldn’t finish it. Very rare for this to happen. Do better. The music playing was also very bad and made the atmosphere quite unpleasant.
Atmosphere: 1
Food: 1
Service: 5
Typical ski resort mountain base bar.
Pizza looks good. Nice pizza oven.
However, the location is incorrect on the map. It appears to be located in the condos - but actually it is located right in front of the Independence Superchair.
Atmosphere: 5
Service: 5
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