Pretty good food, service was very quick. I enjoyed the A&W root beer float.
Atmosphere: 3
Food: 4
Service: 5
thomas conley
Ordered twice from this store and both times they have forgotten items ??. Takes close to 30 min for them to get the order ready and they still forget items
Service: 1
John Marlin
I went through the drive thru because I was trying to grab food quick. Order seemed to go okay, other than having to wait a few minutes with radio silence before someone asked to take my order. At the window I paid and they gave me my drink. No problem. Waited a few more minutes, then same guy came back to the window and asked me to pay (I'm guessing for the car behind me). When I told him I already paid he looked legit confused. Then a woman (I think the manager) stepped up and confirmed my order, then asked me to pull ahead while waiting for fresh onion rings. I pulled ahead and waited a few more minutes, then was brought my food. Checked the bag. Ordered a double papa burger ... got a single. Ordered cheese curds ... got Chilli fries. (Onion Rings were right and hot). But at this point I had to go inside to deal with it because now I don't trust the drive-thru and I paid for food I didn't get. Inside the woman (again, I think she was a manager) asked how she could help. As I explained it to her the guy from the window came over and started arguing and accused me of lying about not ordering chili fries. I went in just to get the order fixed, but at that point I decided I just wanted my money refunded and go somewhere else. The woman did the refund and apologized, which I do appreciate. I have tried this location several times over the last couple years and unfortunately I have had an issue every single time. I like A&W root beer and the food is usually good so I kept trying hoping it would get better. Unfortunately, after today I'm done coming here. And I would have to recommend others go elsewhere too.
Atmosphere: 1
Food: 3
Service: 2
MaximusChaos
the folks working were wonderful! there was a drunk guy that came in and threw up all over tho so that was great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ror Beer Float
E T
The service was great. Very friendly. However, we pulled out of there and took one bite of a burger and noticed immediately that the meat was rotten. All burgers (including in the kids meals) were rancid and rotten. We will most certainly get sick. Tried to call them 6 times and the phone rang forever and then hung up.
Atmosphere: 1
Food: 1
Service: 5
Deserae Weidman
Way over priced ...not to mention I come here at 8:00 I did have a big order but it was straight forward and they managed to make me wait 40 minutes keep in mind no one was in front of me or behind me it was dead in the area and they messed the order up I had to argue for about 10 minutes till they realized they messed up... never coming back!
Atmosphere: 1
Food: 1
Service: 1
Gabrial Rodriguez
I was pretty annoyed about the stellar wait time of almost 15 mins for two chkn littles (0 people in the drive through ) but I wasn’t gonna leave a bad review, however you made me wait that long AND screwed up my order. You guys suck
Atmosphere: 1
Food: 1
Service: 1
Madison Hutsell
Great customer service! Food was fast food and was pretty good. But the customer service was the greatest thing ! Made everything worth it!
Atmosphere: 5
Food: 5
Service: 5
Caleb Bierbrodt
Close earlier than posted signs.
ALICIA ABAD
Adjust yours hours if you are going to be closed at 9:30 instead of 10:00 (like the website shows).
Been multiple times as A&W is one of my favorite fast food stops. However almost every time they either forget to give me something I ordered or give me the completely wrong thing (mashed potatoes instead of fries, wrong burger). This latest time we went at 830pm (1.5 hours before they close) and the sign in the drive-thru was unlit (they were still open and asked for my order) and they were completely out of every burger. Food is good customer service at this location is awful
Atmosphere: 2
Food: 3
Service: 1
Kevin Torano
Honestly it was so nice to finally find an A&W that was overall great!! First we were able to come inside and order and dine. The young man who assisted us was absolutely delightful. He was courteous and went out of his way to ensure we had an amazing visit. He honestly gave the very best customer service that I have longed for. Food was cooked excellent and fast. The lobby was clean and well stocked. This will definitely be my primary A&W that I will be going to. I will happily drive 20 minutes to visit again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Floats
tukstr 2
The current Papa Burger Deal is unbelievable! And the French Fries are Awesome!We went through A & W Root Beer. Got the Papa Burger Special and it was Screaming!
Parking: Lot of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Floats
Craig Richardville
The classic A&W Root Beer was amazing, just like when a kid, however, one hotdog took nearly 10 minutes to serve and there was no beef nor beans in the chili?
Atmosphere: 2
Food: 2
Service: 3
Chris McMahon
Wanted a chili cheese dog and they didn't have hotdogs I was very
Pretty good food, service was very quick. I enjoyed the A&W root beer float.
Atmosphere: 3
Food: 4
Service: 5
Ordered twice from this store and both times they have forgotten items ??. Takes close to 30 min for them to get the order ready and they still forget items
Service: 1
I went through the drive thru because I was trying to grab food quick. Order seemed to go okay, other than having to wait a few minutes with radio silence before someone asked to take my order. At the window I paid and they gave me my drink. No problem. Waited a few more minutes, then same guy came back to the window and asked me to pay (I'm guessing for the car behind me). When I told him I already paid he looked legit confused. Then a woman (I think the manager) stepped up and confirmed my order, then asked me to pull ahead while waiting for fresh onion rings. I pulled ahead and waited a few more minutes, then was brought my food. Checked the bag. Ordered a double papa burger ... got a single. Ordered cheese curds ... got Chilli fries. (Onion Rings were right and hot). But at this point I had to go inside to deal with it because now I don't trust the drive-thru and I paid for food I didn't get. Inside the woman (again, I think she was a manager) asked how she could help. As I explained it to her the guy from the window came over and started arguing and accused me of lying about not ordering chili fries. I went in just to get the order fixed, but at that point I decided I just wanted my money refunded and go somewhere else. The woman did the refund and apologized, which I do appreciate. I have tried this location several times over the last couple years and unfortunately I have had an issue every single time. I like A&W root beer and the food is usually good so I kept trying hoping it would get better. Unfortunately, after today I'm done coming here. And I would have to recommend others go elsewhere too.
Atmosphere: 1
Food: 3
Service: 2
the folks working were wonderful! there was a drunk guy that came in and threw up all over tho so that was great
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ror Beer Float
The service was great. Very friendly. However, we pulled out of there and took one bite of a burger and noticed immediately that the meat was rotten. All burgers (including in the kids meals) were rancid and rotten. We will most certainly get sick. Tried to call them 6 times and the phone rang forever and then hung up.
Atmosphere: 1
Food: 1
Service: 5
Way over priced ...not to mention I come here at 8:00 I did have a big order but it was straight forward and they managed to make me wait 40 minutes keep in mind no one was in front of me or behind me it was dead in the area and they messed the order up I had to argue for about 10 minutes till they realized they messed up... never coming back!
Atmosphere: 1
Food: 1
Service: 1
I was pretty annoyed about the stellar wait time of almost 15 mins for two chkn littles (0 people in the drive through ) but I wasn’t gonna leave a bad review, however you made me wait that long AND screwed up my order. You guys suck
Atmosphere: 1
Food: 1
Service: 1
Great customer service! Food was fast food and was pretty good. But the customer service was the greatest thing ! Made everything worth it!
Atmosphere: 5
Food: 5
Service: 5
Close earlier than posted signs.
Adjust yours hours if you are going to be closed at 9:30 instead of 10:00 (like the website shows).
Restaurantji Recommends
Been multiple times as A&W is one of my favorite fast food stops. However almost every time they either forget to give me something I ordered or give me the completely wrong thing (mashed potatoes instead of fries, wrong burger). This latest time we went at 830pm (1.5 hours before they close) and the sign in the drive-thru was unlit (they were still open and asked for my order) and they were completely out of every burger. Food is good customer service at this location is awful
Atmosphere: 2
Food: 3
Service: 1
Honestly it was so nice to finally find an A&W that was overall great!! First we were able to come inside and order and dine. The young man who assisted us was absolutely delightful. He was courteous and went out of his way to ensure we had an amazing visit. He honestly gave the very best customer service that I have longed for. Food was cooked excellent and fast. The lobby was clean and well stocked. This will definitely be my primary A&W that I will be going to. I will happily drive 20 minutes to visit again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Floats
The current Papa Burger Deal is unbelievable! And the French Fries are Awesome!We went through A & W Root Beer. Got the Papa Burger Special and it was Screaming!
Parking: Lot of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Floats
The classic A&W Root Beer was amazing, just like when a kid, however, one hotdog took nearly 10 minutes to serve and there was no beef nor beans in the chili?
Atmosphere: 2
Food: 2
Service: 3
Wanted a chili cheese dog and they didn't have hotdogs I was very
Atmosphere: 5
Food: 1
Service: 2
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