They get orders wrong just as many times as they get them right. The straw that broke the camel’s back: I ordered my drinks in the app. Their system prints out the labels as I put it in the app and they STILL got my order incorrect. A mocha was made as a latte (no syrup) and a hot caramel macchiato was made iced. Hard pass on this location from here on out.
Atmosphere: 1
Food: 1
Service: 1
Jane Fee
Hot and ready when I got there!!
Atmosphere: 5
Food: 5
Service: 5
Shelby Zinchini
I’m really disappointed.
I placed an online order for a dairy free drink as I am allergic to dairy. It’s not a severe allergy but I still react. I’ve been here before where drinks have to be remade because of incorrect ingredients, but it’s a busy store and I understand mistakes. I don’t think I’ll be returning after today though.
At the drive thru window, my drink is handed to me with whipped cream, so I tell them I am allergic to dairy.
The person goes back to sort it out, and then comes back up to the window and says “I can’t scrape it all off so I’m going to remake it.” That was the first thing that scared me.
I felt like I was waiting for a while which is ok because they were remaking it (I say this because I figured if it’s taking a while it would be made correctly). When I got my drink, it was made with milk.
Again, I don’t have an allergy so severe and cross contamination generally isn’t an issue, but I thought saying “I’m allergic to dairy” once was sufficient. I should’ve known better. I don’t feel confident that this place can make your items with the correct ingredients.
I want to note that this person was very kind, apologetic, and sweet, but unfortunately for me that doesn’t make up for this mistake.
Karen Gomez
Just moved in to the neighborhood since October and every time I have been here there’s never really a wait and honestly that makes a difference!!
Service: 5
D.P. Walts
I am new to this area and this Starbucks. Everyone there seems very nice. Some are inexperienced, but try hard. My wife and I have had a few orders with mistakes, but the mistakes are acknowledged and corrected right away without excuses. I look forward to being one of their regulars!
Atmosphere: 4
Food: 4
Service: 5
Micah Manning
If you want a drink that’s half full, go here! They told me that’s what their manager said to do. I ordered no ice and received half a cup of drink.
jazmine rodriguez
Always feel so welcomed and taken care of at this Starbucks! They are personable always greeting Me with hellos and good byes, I definitely feel welcomed here. This Starbucks team and location is the best!
Atmosphere: 5
Food: 5
Service: 5
Candice Prendergast
Ordered decaf for my wife and I. Both got caffeine and it was rough - real rough. Called to complain and all they said was sorry. And I’m like “are you going to like do something about it? Like talk to the barista or check the machine to ensure this doesn’t happen”. Just bad
Jake Farley
If you have 45 minutes to wait for a coffee.. this is the spot to go
The coffee is great but not satisfied with the service. The staff are not welcoming and told me that they would not give me hot water. What kind of coffee shop would do that? I am willing to pay for it if needed but I am not sure how the staff decide such things. I have never seen this at any other Starbucks. I would recommend other place nearby.
Wheelchair accessibility: Many places are wheelchair accessible
Atmosphere: 3
Food: 4
Service: 1
Ben Curci
Gave me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
Macy MacTavish
I’m disappointed in my experience at this Starbucks. The service did not feel welcoming and I asked for light ice and still did not receive light ice. I did not realize it was not light ice until I left and after 3 to 4 sips of my drink, it was already almost gone. I am hoping it is a better experience next time if I decide to go to this location again.
Atmosphere: 3
Food: 3
Service: 2
Akwon Doe
I’m a regular here because the staff is always so nice to me and it’s a place I can go unwind and read after work! Really appreciate you all!
Christopher Lynn
Starbucks is a little place filled with true community. Allowing you to sit and work or sit and converse with new friends or old acquaintances. It's a true home away from home with a warm cup of joe to settle it all in.
They get orders wrong just as many times as they get them right. The straw that broke the camel’s back: I ordered my drinks in the app. Their system prints out the labels as I put it in the app and they STILL got my order incorrect. A mocha was made as a latte (no syrup) and a hot caramel macchiato was made iced. Hard pass on this location from here on out.
Atmosphere: 1
Food: 1
Service: 1
Hot and ready when I got there!!
Atmosphere: 5
Food: 5
Service: 5
I’m really disappointed.
I placed an online order for a dairy free drink as I am allergic to dairy. It’s not a severe allergy but I still react. I’ve been here before where drinks have to be remade because of incorrect ingredients, but it’s a busy store and I understand mistakes. I don’t think I’ll be returning after today though.
At the drive thru window, my drink is handed to me with whipped cream, so I tell them I am allergic to dairy.
The person goes back to sort it out, and then comes back up to the window and says “I can’t scrape it all off so I’m going to remake it.” That was the first thing that scared me.
I felt like I was waiting for a while which is ok because they were remaking it (I say this because I figured if it’s taking a while it would be made correctly). When I got my drink, it was made with milk.
Again, I don’t have an allergy so severe and cross contamination generally isn’t an issue, but I thought saying “I’m allergic to dairy” once was sufficient. I should’ve known better. I don’t feel confident that this place can make your items with the correct ingredients.
I want to note that this person was very kind, apologetic, and sweet, but unfortunately for me that doesn’t make up for this mistake.
Just moved in to the neighborhood since October and every time I have been here there’s never really a wait and honestly that makes a difference!!
Service: 5
I am new to this area and this Starbucks. Everyone there seems very nice. Some are inexperienced, but try hard. My wife and I have had a few orders with mistakes, but the mistakes are acknowledged and corrected right away without excuses. I look forward to being one of their regulars!
Atmosphere: 4
Food: 4
Service: 5
If you want a drink that’s half full, go here! They told me that’s what their manager said to do. I ordered no ice and received half a cup of drink.
Always feel so welcomed and taken care of at this Starbucks! They are personable always greeting
Me with hellos and good byes, I definitely feel welcomed here. This Starbucks team and location is the best!
Atmosphere: 5
Food: 5
Service: 5
Ordered decaf for my wife and I. Both got caffeine and it was rough - real rough. Called to complain and all they said was sorry. And I’m like “are you going to like do something about it? Like talk to the barista or check the machine to ensure this doesn’t happen”. Just bad
If you have 45 minutes to wait for a coffee.. this is the spot to go
Atmosphere: 1
Food: 1
Service: 1
Skinny latte was good
Food: 5
Service: 5
Restaurantji Recommends
The coffee is great but not satisfied with the service. The staff are not welcoming and told me that they would not give me hot water. What kind of coffee shop would do that? I am willing to pay for it if needed but I am not sure how the staff decide such things. I have never seen this at any other Starbucks. I would recommend other place nearby.
Wheelchair accessibility: Many places are wheelchair accessible
Atmosphere: 3
Food: 4
Service: 1
Gave me the wrong order.
Atmosphere: 1
Food: 1
Service: 1
I’m disappointed in my experience at this Starbucks. The service did not feel welcoming and I asked for light ice and still did not receive light ice. I did not realize it was not light ice until I left and after 3 to 4 sips of my drink, it was already almost gone. I am hoping it is a better experience next time if I decide to go to this location again.
Atmosphere: 3
Food: 3
Service: 2
I’m a regular here because the staff is always so nice to me and it’s a place I can go unwind and read after work! Really appreciate you all!
Starbucks is a little place filled with true community. Allowing you to sit and work or sit and converse with new friends or old acquaintances. It's a true home away from home with a warm cup of joe to settle it all in.
Atmosphere: 5
Food: 5
Service: 5
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