As I was shopping in King Soopers and about to stand in line at the Starbucks I witnessed one of the Starbucks employees who had a black visor hat on being rude to a customer, and I heard the employee say to the customer that if she did not like the service that she did not need to come back. After hearing what the employee said I decided not to get anything. The line was busy and maybe the employee was having an off day but to act that way especially in front of other customers was not ok because it did make a scene and it seemed really uncomfortable.
Pearls L.
If u could give 0 stars I would. I had my coworker pick up Starbucks and I noticed that it was the wrong order The barista had given me a vanilla bean frappes , but I had asked for espresso and she didn't add it on there, so I went back to the store. I waited in line and then the barista approaches me, in a rude, demeanor and voice asked me to show her the cup and then I showed her the order and she realized that she didn't give me espresso so in a very rude voice she tells me "yes I'm gonna remake it because I accidentally gave you a Venti and you ordered a grande" that was besides the point.. I waited patiently for my drink, and she continued making rude comments. She told me if you don't like the service you don't have to come back here and then she repeated the same thing again. I told her that I was very busy with patients and that I really wanted my drink that I had ordered and she still proceeded to be very rude and nasty to me.
Jessica O.
best coffee ever ! made my specific drink perfect
Andrey Kudinov
Not that bad ?
Atmosphere: 3
Food: 4
Service: 5
kashh babyyy
i don’t write reviews but i had a horrible experience here. I went to grab a coffee before i got my groceries. I ordered a Vanilla Sweet Cream Cold Brew. when i got my coffee it didn’t taste like it usually does, it tasted black. i looked in the cup and it looked black as well. i politely asked the lady to remake it because it didn’t taste right and she started being very rude with me. she remade the drink and i came back because it was still wrong, it was missing the vanilla sweet cream. i politely asked for a refund because it wasn’t correct. the lady (im assuming she was a manager) walked me to customer service and was rude to me the whole entire time. it was very unprofessional and uncalled for. She was a short white woman i didn’t catch her name but this was the worst customer service i’ve ever had at a starbucks and im just sad because they’re usually super sweet but not here. i went to another starbucks in the area and the barista was so sweet he made the drink correctly for me and didn’t even charge me.
Nadiyah Ziyad
The barista was rude she stated you need to move so we can take care of the line behind you. I think she could have said that differently. I did purchase a drink and a crossant. My money is just as good as the people behind me.
Atmosphere: 3
Service: 1
Lexi Harvey
Great staff, but the usual food shortage that plagues most Starbucks right now.
Atmosphere: 5
Food: 3
Service: 5
Alchemist lover creator morales
Maddie Palki . Thank you very much to this wonderful individual she's very customer orientated I had a special request and she met the whole entire request I appreciate her on this cold day she's very fast punctual and great presentation management please take care of her we need more people like her possibly for a management position cuz she's taking care of business thank you Maddie have a blessed day.
These people understand customer service. Professionals who are personable.
Charlie C
To much ice for $6 cold drink . Scam
Yusuf N.
The man at the register was polite however they messed up our order and didn't ask for a name yet named us "Kai" and while waiting for our drinks they would not say the name loud enough to hear from a 5 foot distance causing a lot of drinks to pile up at the waiting area
Royce Harty
This was inside the Marriott Hotel we're staying at and I had two coffees a day one for myself and one for my wife and the young lady at the counter was such a pleasure daily to talk to
As I was shopping in King Soopers and about to stand in line at the Starbucks I witnessed one of the Starbucks employees who had a black visor hat on being rude to a customer, and I heard the employee say to the customer that if she did not like the service that she did not need to come back. After hearing what the employee said I decided not to get anything. The line was busy and maybe the employee was having an off day but to act that way especially in front of other customers was not ok because it did make a scene and it seemed really uncomfortable.
If u could give 0 stars I would. I had my coworker pick up Starbucks and I noticed that it was the wrong order The barista had given me a vanilla bean frappes , but I had asked for espresso and she didn't add it on there, so I went back to the store. I waited in line and then the barista approaches me, in a rude, demeanor and voice asked me to show her the cup and then I showed her the order and she realized that she didn't give me espresso so in a very rude voice she tells me "yes I'm gonna remake it because I accidentally gave you a Venti and you ordered a grande" that was besides the point.. I waited patiently for my drink, and she continued making rude comments. She told me if you don't like the service you don't have to come back here and then she repeated the same thing again. I told her that I was very busy with patients and that I really wanted my drink that I had ordered and she still proceeded to be very rude and nasty to me.
best coffee ever ! made my specific drink perfect
Not that bad ?
Atmosphere: 3
Food: 4
Service: 5
i don’t write reviews but i had a horrible experience here. I went to grab a coffee before i got my groceries. I ordered a Vanilla Sweet Cream Cold Brew. when i got my coffee it didn’t taste like it usually does, it tasted black. i looked in the cup and it looked black as well. i politely asked the lady to remake it because it didn’t taste right and she started being very rude with me. she remade the drink and i came back because it was still wrong, it was missing the vanilla sweet cream. i politely asked for a refund because it wasn’t correct. the lady (im assuming she was a manager) walked me to customer service and was rude to me the whole entire time. it was very unprofessional and uncalled for. She was a short white woman i didn’t catch her name but this was the worst customer service i’ve ever had at a starbucks and im just sad because they’re usually super sweet but not here. i went to another starbucks in the area and the barista was so sweet he made the drink correctly for me and didn’t even charge me.
The barista was rude she stated you need to move so we can take care of the line behind you. I think she could have said that differently. I did purchase a drink and a crossant. My money is just as good as the people behind me.
Atmosphere: 3
Service: 1
Great staff, but the usual food shortage that plagues most Starbucks right now.
Atmosphere: 5
Food: 3
Service: 5
Maddie Palki . Thank you very much to this wonderful individual she's very customer orientated I had a special request and she met the whole entire request I appreciate her on this cold day she's very fast punctual and great presentation management please take care of her we need more people like her possibly for a management position cuz she's taking care of business thank you Maddie have a blessed day.
Atmosphere: 3
Food: 3
Service: 5
Quick and friendly service!
Tasty coffee :)
Restaurantji Recommends
These people understand customer service. Professionals who are personable.
To much ice for $6 cold drink . Scam
The man at the register was polite however they messed up our order and didn't ask for a name yet named us "Kai" and while waiting for our drinks they would not say the name loud enough to hear from a 5 foot distance causing a lot of drinks to pile up at the waiting area
This was inside the Marriott Hotel we're staying at and I had two coffees a day one for myself and one for my wife and the young lady at the counter was such a pleasure daily to talk to
Darin Roman and Jackie are so good.