They made my strawberry lemonade drink perfectly. I get it blended, and it's important that it's right, because it's expensive treat for me.
Atmosphere: 4
Food: 4
Service: 4
B sul
It’s basically like every other Starbucks…except 9 out of 10 times they make my latte/cap way way way too HOT! Like unable to drink for 15mins hot. I started ordering them steamed warm and it’s just as hot. Idk what’s up with the baristas at this location. But I started going to local coffee shops instead and I have yet to burn my mouth.
What a nice location big and bright and wonderful welcoming staff who make delicious coffee. We talked about Japan. We saw the store was clean and inviting. Our coffees were perfect but at $10 eaxh they should be and here did not disappoint! We were able to walk from the Hyatt House across the street and pick up fairly quickly. Breakfast sandwich was hot and our usual sausage egg and cheese on a muffin. Liked this location and the service here
I've never had a bad experience at any Starbucks until now. I understand that people maybe having a bad day or something but there is never an excuse for rudeness. Idk what was up with the drive-thru person but when I stated I had a mobile order & gave my name, rudeness. Got to the window, extremely unhappy, angry, unfriendly individual. No people skills at all.
Atmosphere: 5
Food: 5
Service: 1
Lucas
The girl with the pancake tattoo was absolutely wonderful, so nice and happy to be there. And the guy working with her at the drive thru was on point with recommending this drink to me!
Atmosphere: 5
Food: 5
Service: 5
Blake Burks
Been coming here for years don't know what's been up with the disrespectful people at drive through got mad cuz I had to transfer money and started pushing my food in my face not okay need to speak with someone high up or I'll bring a lawyer in there and get her fired learn respect or lose you're job how pathetic you have become here
Atmosphere: 1
Food: 1
Service: 1
Rose Patterson
This Starbucks was great when Eric was the manager it’s gone downhill since no customer recognition, getting wrong orders and attitude of the staff other than Brenda is not positive. I guess I’ll have to go to the Louisville location to find the great service they had with Eric was the manager.
Atmosphere: 3
Food: 3
Service: 1
Samantha Chan
Really love this location - even when they’re super busy, they’re quick!
Jessee Williams
I have personal reasons that force my hand in not giving full marks to a place I otherwise give a B plus to. In being totally fair there is not a lot wrong with the place but would be well served if other businesses would move in and to diversify the people who go there so in an unexpected twist from marking them down I'm actually encouraging more people to go there!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mint Majesty, Vanilla Biscotti with Almonds, Double Chocolate Brownie
Joshua Dusbabek
Incredible staff, super quick getting our drinks, atmosphere is great.
Eric, the manager, was the man this morning! Within 10sec of me waiting for an order pickup, he addressed me and created a solution for my missing drink. I was impressed with his speed, efficiency, teamwork, and willingness to help. Eric was the definition of excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Alec Walker
The people who work here are wonderful. They offered to customize my order for me just because of something I happened to mention in our small talk. Suck happy vibes here.
Atmosphere: 5
Food: 5
Service: 5
Cheyenne Pfeiffer
The only store in the area that always kills it! As a previous starbucks barista, I know the systems they have in place and usually store to store can be inconsistent, but Casey(sorry if i butchered the spelling) is always so so kind to me when I pop in for my chai and provides the best customer experience around. Thanks Casey!
T S
I spend 300-500 a month on Starbucks (it’s not even for me), but they are absolutely the best. Starbucks are generally good stores, but this place is super fast despite how busy they can get. The staff here is amazing, I’m always in the drive thru with two sandwiches and a psl and they are the best and always kind!
Atmosphere: 5
Food: 5
Service: 5
Charlotte Eden
When to pick up with my dog super friendly and hot me a pup cup I recommend the ham and cheese croissant
Kid-friendliness: I brought my dog thought the drive Thur and we had a good time
They made my strawberry lemonade drink perfectly. I get it blended, and it's important that it's right, because it's expensive treat for me.
Atmosphere: 4
Food: 4
Service: 4
It’s basically like every other Starbucks…except 9 out of 10 times they make my latte/cap way way way too HOT! Like unable to drink for 15mins hot.
I started ordering them steamed warm and it’s just as hot. Idk what’s up with the baristas at this location. But I started going to local coffee shops instead and I have yet to burn my mouth.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Pumpkin Spice Crème, Iced Caramel Macchiato, Vanilla Crème, Starbucks Blonde Espresso Roast
What a nice location big and bright and wonderful welcoming staff who make delicious coffee. We talked about Japan. We saw the store was clean and inviting. Our coffees were perfect but at $10 eaxh they should be and here did not disappoint! We were able to walk from the Hyatt House across the street and pick up fairly quickly. Breakfast sandwich was hot and our usual sausage egg and cheese on a muffin. Liked this location and the service here
Parking: Can also use drive through or walk in
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
I've never had a bad experience at any Starbucks until now. I understand that people maybe having a bad day or something but there is never an excuse for rudeness. Idk what was up with the drive-thru person but when I stated I had a mobile order & gave my name, rudeness. Got to the window, extremely unhappy, angry, unfriendly individual. No people skills at all.
Atmosphere: 5
Food: 5
Service: 1
The girl with the pancake tattoo was absolutely wonderful, so nice and happy to be there. And the guy working with her at the drive thru was on point with recommending this drink to me!
Atmosphere: 5
Food: 5
Service: 5
Been coming here for years don't know what's been up with the disrespectful people at drive through got mad cuz I had to transfer money and started pushing my food in my face not okay need to speak with someone high up or I'll bring a lawyer in there and get her fired learn respect or lose you're job how pathetic you have become here
Atmosphere: 1
Food: 1
Service: 1
This Starbucks was great when Eric
was the manager it’s gone downhill since no customer recognition, getting wrong orders and attitude of the staff other than Brenda is not positive. I guess I’ll have to go to the Louisville location to find the great service they had with Eric was the manager.
Atmosphere: 3
Food: 3
Service: 1
Really love this location - even when they’re super busy, they’re quick!
I have personal reasons that force my hand in not giving full marks to a place I otherwise give a B plus to. In being totally fair there is not a lot wrong with the place but would be well served if other businesses would move in and to diversify the people who go there so in an unexpected twist from marking them down I'm actually encouraging more people to go there!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mint Majesty, Vanilla Biscotti with Almonds, Double Chocolate Brownie
Incredible staff, super quick getting our drinks, atmosphere is great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Eric, the manager, was the man this morning! Within 10sec of me waiting for an order pickup, he addressed me and created a solution for my missing drink. I was impressed with his speed, efficiency, teamwork, and willingness to help. Eric was the definition of excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
The people who work here are wonderful. They offered to customize my order for me just because of something I happened to mention in our small talk. Suck happy vibes here.
Atmosphere: 5
Food: 5
Service: 5
The only store in the area that always kills it! As a previous starbucks barista, I know the systems they have in place and usually store to store can be inconsistent, but Casey(sorry if i butchered the spelling) is always so so kind to me when I pop in for my chai and provides the best customer experience around. Thanks Casey!
I spend 300-500 a month on Starbucks (it’s not even for me), but they are absolutely the best. Starbucks are generally good stores, but this place is super fast despite how busy they can get. The staff here is amazing, I’m always in the drive thru with two sandwiches and a psl and they are the best and always kind!
Atmosphere: 5
Food: 5
Service: 5
When to pick up with my dog super friendly and hot me a pup cup I recommend the ham and cheese croissant
Kid-friendliness: I brought my dog thought the drive Thur and we had a good time
Atmosphere: 5
Food: 5
Service: 5
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