Wendy's
566 Castle Pines Pkwy, Castle Rock
(303) 814-8280
Recent Reviews
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I’m sorry to report that quality is not the recipe at this Wendys location. Stale buns, overcooked beef and chicken. Would not recommend
Food: 2
Jacqueline was super nice, patient, and professional. Thank you for the great customer service.
We went through the drive, and they were rude and didn't get 3 out of the 4 items wrong. Food didn't taste edible with the 1st bite. Threw everything thing away and picked up jimmy John's
Atmosphere: 1
Food: 1
Service: 1
So sad that Wendy's food has extremely high levels of glyphosphates and other types of carcinogens. Always wondered why I felt horrible after eating there.
Atmosphere: 1
Food: 1
Service: 3
This is the absolute worst Wendy’s in every aspect. The food is terrible and their customer service is even worse. The workers at the window never say a single word, even after you say thank you. They try to pawn old food onto you and get mad when you say no thanks. If CP had any other fast food options, I’d never go here… I don’t know what corporate needs to do to hire legit staff with customer service skills and fix the terrible food. If I could give it negative stars I would. Specifically the older-ish white guy who usually works at night who may be a supervisor looks and acts like a miserable person and doesn’t want to be there (can’t blame him for that, but at least pretend). The larger Hispanic girl and boy with long blond hair are scream at customers and are so immature, unprofessional and unfriendly. The younger Hispanic male just doesn’t say anything to you and just shoves your food out and shuts the window. They need to do better at training and hiring.
Atmosphere: 1
Food: 1
Service: 1
Just got my food and my wedges weren't fresh it was cold
Chicken was burnt. Cheeseburger was amazing. Chicken is reason for low stars
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
It smelled and was dirty, food was not made correctly, missing items on some sandwiches and additional items on burgers that were supposed to be removed.
Where is my freaking bacon peeps. Why could no one take our orders, why was it so dirty, baseboards kick plates and the soda machine- I couldn’t get a soda out of it because it was so filthy and disgusting.
Will not be back gross.
Atmosphere: 1
Food: 1
Service: 1
Everyone's on their phones instead of working. Was mean mugged by the staff for coming in. Lol i remember feeling the same way as a teenager working at Wendy's but i never stared someone down because I had to do some work. Awful place!!
Atmosphere: 1
Food: 4
Service: 1
Would give zero stars if I could. I have never been treated so rudely in any establishment (or by any person), in my entire life.
Wendy's corporate needs to take a serious look at this location. Absolutely horrendous experience.
Service: 1
Restaurantji Recommends
Worst Wendy’s I’ve been to
This is not only the worst Wendy’s I’ve been to, but the worst restaurant I’ve been to ever in my life. Look I understand that you probably don’t enjoy working in fast food but the people who work here are the rudest human beings I’ve ever met in my life. It’s not my fault that you found a way to be in a bad enough position to have to work at Wendy’s, I just want lunch, and you’re making it MY problem that YOU decided to put it an application, interview, and accept a job offer for a shitty job. ITS NOT MY FAULT. Please, fire every single member of the staff at this location, don’t know how they even managed to get the job but I promise you they don’t deserve it. Grow up.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Spicy Chicken Sandwich
There always in bad mood going through the drive through
Food is fine. Have to listen to Spanish music while you eat so that sucks
Atmosphere: 1
Food: 4
Service: 2
Just picked up double burgers & fries at the drive through. Rude service, cold over cooked dry brittle fries. Worst ever!!
Food: 2
Service: 1
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