Had the best person take our order!! She was so kind an great with kids :)Thank you so much & delicious food!
Atmosphere: 5
Food: 5
Service: 5
Alaina H.
You can't have a business named "The Garlic Knot" and then sell garlic knots that are luke warm, chewy, and overly soaked in butter. I was expecting some good garlic knots, but all I got was a stomach ache and some disappointment. Stumbled upon this place without looking much into it, which I suppose was my fault. Won't be doing that again.
Ashlyn Fetterley
So good!! The food is amazing and so is the service! Definitely recommend checking this place out!Parking: Great parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Garlic Knots
Steven Yackel
This cool little pizza place and Italian restaurant is hidden in the back corner of the shopping center but is a great community eatery with friendly service and carn good pizza. When we arrived we were cheerfully greeted by the staff and were given our choice of where to sit. It was not very busy, but it was a Tuesday night.We started off getting some of their garlic knots. I was impressed right off the start because while the normal order comes with 5 knots, we had a party of 3 so they brought us six so that we could each enjoy two. This is a focus on the customer that you do not see that often. The knots were freshly baked and had great flavor.We ordered a large Madison Square pizza and three house salads with blue cheese. The house salads were a size, reflective of the price of the salad. The lettuce was a nice mix and was crisp and fresh. Topped with cucumber, tomatoes, and croutons on the side, it was a great mix of veggies. The blue cheese dressing was very good, and they gave you a nice amount of it so that your salad was perfectly dressed.The Madison Square pizza was very good with a nice New York style crust. It had pepperoni, sausage, mushrooms, green bell pepper, red onions, and extra cheese. When they say extra cheese they are not kidding, it was the perfect amount for me. The large was a great size for three and we still had pizza to take home and enjoy.If for some amazing reason you still have room, the cinnamon sugar knots are a great treat at the end of the meal. They come with some delicious frosting on the side, so you can decide if you need the extra flavor, I thought that they were great without the frosting.I am happy that we continue to explore new places and that we found The Garlic Knot. It is great to find restaurants like this that are hidden away, but are community gems.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salad, Pizza, Garlic Knots, Pizza and Garlic Knots
Steven Y.
This cool little pizza place and Italian restaurant is hidden in the back corner of the shopping center but is a great community eatery with friendly service and carn good pizza. When we arrived we were cheerfully greeted by the staff and were given our choice of where to sit. It was not very busy, but it was a Tuesday night. We started off getting some of their garlic knots. I was impressed right off the start because while the normal order comes with 5 knots, we had a party of 3 so they brought us six so that we could each enjoy two. This is a focus on the customer that you do not see that often. The knots were freshly baked and had great flavor. We ordered a large Madison Square pizza and three house salads with blue cheese. The house salads were a size, reflective of the price of the salad. The lettuce was a nice mix and was crisp and fresh. Topped with cucumber, tomatoes, and croutons on the side, it was a great mix of veggies. The blue cheese dressing was very good, and they gave you a nice amount of it so that your salad was perfectly dressed. The Madison Square pizza was very good with a nice New York style crust. It had pepperoni, sausage, mushrooms, green bell pepper, red onions, and extra cheese. When they say extra cheese they are not kidding, it was the perfect amount for me. The large was a great size for three and we still had pizza to take home and enjoy. If for some amazing reason you still have room, the cinnamon sugar knots are a great treat at the end of the meal. They come with some delicious frosting on the side, so you can decide if you need the extra flavor, I thought that they were great without the frosting. I am happy that we continue to explore new places and that we found The Garlic Knot. It is great to find restaurants like this that are hidden away, but are community gems.
Tina Cardenas-Herrera
I fell in love with Garlic Knot in Aurora, I recently visited this location wow they did an amazing job. Staff was very attentive, polite and smiled. I will always recommend this place, it never gets old. Perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Knots
Chris Trumbly
Great spot. I must admit we had catering from another location, and it left some to be desired, so we had some hesitation in trying it again. We are sure glad we did! Garlic knots and Cheesy knots are both delicious! We also tried several other dishes that were good, but I find myself craving a Neapolitan ? finally a Neapolitan with some flavor!
I have been to this establishment numerous times and aside from consistently underestimating the time for PICK-UP, they have on occasion gotten my order wrong. After an hour and 15 minutes, arriving at the time they said to pick it up, I was informed it would be another 20 minutes. The "manager" Hayley could not have cared less about the inconvenience. I will NEVER come back.
Dy K.
Service was slow even we were the only one there. The garlic bread was hard and chewy.
Velencia Covarrubias
I really wanted to give them the benefit of the doubt but after our experience tonight I have to say I'm pretty disappointed.I placed the order for a medium pizza and garlic knots the girl at the front told me they'd be ready in 15min which is about how long it took for me to drive there anyway. When I arrived my order wasn't ready yet which was fine and I ordered cinnamon knots and cannolis. I was told another 10 minutes and my order would be ready.20 minutes go by and I'm handed my order except the pizza was so small (only 6 slices) the cheesebread was overdone and the garlic knots were not in the bag. I had to turn around and come back and I was told that I'd be waiting another ten minutes to get the rest of my order.When I get home I saw the cannolis were filled in at the ends but not the middle and my food is cold. I ordered everything at 6pm and didn't get out of there until 7 ?Honestly the only thing that was good here was the garlic knots everything else was pretty mid for the price.
Entered into get a quick bite before an appointment. Not many people. Not the case...waiting almost an hour for 2 slices of pizza. Don't serve by the slice if it isn't quick.
John P.
My wife picked up several pies last Tuesday, October 3rd. When she got home I was the first to open up the boxes and set up my plate. We sat down in the family room to enjoy the pizza with a cold beer and watch a movie. While I'm enjoying my dinner I realize that there is something in my mouth besides the pizza. I start feeling around inside my mouth, full of food, and pull out a piece of hair roughly four inches long. I don't know about you but that was enough for me to throw out the rest of my dinner. Now comes the good part, I never intended to leave any feedback. I know that recently there was a new owner and all I wanted to do was call John (new owner) and let him know what happened and possibly suggest hair nets or something for the food preparers and employees in the kitchen. So Wednesday morning I call and ask for John, the girl puts me on hold where I sit for over ten minutes before hanging up. Needing to get to a doctors appointment I decided to wait until I returned to call back. Upon returning home I called back and asked for John and was told he wasn't in. I asked if he had been in at all that day and was told no that he wasn't. Now I'm trying to figure out why I was on hold for over ten minutes earlier but just say thank you I'll call back tomorrow. Thursday rolls around and once again I call for John, I'm put on hold and the person comes back and tells me he's busy...period, didn't offer to take my name and number and have John call me back...just "he's busy ". You can see how, at this point, I'm starting to get a little bit annoyed. So I sarcastically say, well if he's "busy" let me for the fourth time call him back and I hang up. So later that evening I make one final attempt to call John, I ask the girl who answered the phone if John was there, she asks who is calling, I give her my name and she starts interrogating me as to the nature of my call. At this point I'm starting to get a little pissed off and ask her if she's John's wife to which she snaps back at me that she's the manager and doesn't appreciate my tone of voice, I tell her I don't appreciate being interrogated like a Nazi war criminal and hang up. I realize that there is no customer service left in our Country anymore and that we live in the (it's all about me) times and as an employer you take what you can get as far as a warm body however if I wasn't treated like a piece of s#@t, I would have never left this review!
Casme R
The food, the environment, the quality have all improved since new management took over. Happy to bring my family here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Pizza, Garlic Knots
James Esselstein
New management has really turned this place around in the past few months. Better food, better service, and better people.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pizza
Michael Schuman
I waited over 40 minutes. It was an online order. If it is going to be a long wait, tell me. I was messaged that my order was ready, then waited another 30 minutes. Rude staff. Oh, and mold in EVERY parmesean shaker. Cold pizza by the time they put my order together. Doesn't get much worse.
Had the best person take our order!! She was so kind an great with kids :)Thank you so much & delicious food!
Atmosphere: 5
Food: 5
Service: 5
You can't have a business named "The Garlic Knot" and then sell garlic knots that are luke warm, chewy, and overly soaked in butter. I was expecting some good garlic knots, but all I got was a stomach ache and some disappointment. Stumbled upon this place without looking much into it, which I suppose was my fault. Won't be doing that again.
So good!! The food is amazing and so is the service! Definitely recommend checking this place out!Parking: Great parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Garlic Knots
This cool little pizza place and Italian restaurant is hidden in the back corner of the shopping center but is a great community eatery with friendly service and carn good pizza. When we arrived we were cheerfully greeted by the staff and were given our choice of where to sit. It was not very busy, but it was a Tuesday night.We started off getting some of their garlic knots. I was impressed right off the start because while the normal order comes with 5 knots, we had a party of 3 so they brought us six so that we could each enjoy two. This is a focus on the customer that you do not see that often. The knots were freshly baked and had great flavor.We ordered a large Madison Square pizza and three house salads with blue cheese. The house salads were a size, reflective of the price of the salad. The lettuce was a nice mix and was crisp and fresh. Topped with cucumber, tomatoes, and croutons on the side, it was a great mix of veggies. The blue cheese dressing was very good, and they gave you a nice amount of it so that your salad was perfectly dressed.The Madison Square pizza was very good with a nice New York style crust. It had pepperoni, sausage, mushrooms, green bell pepper, red onions, and extra cheese. When they say extra cheese they are not kidding, it was the perfect amount for me. The large was a great size for three and we still had pizza to take home and enjoy.If for some amazing reason you still have room, the cinnamon sugar knots are a great treat at the end of the meal. They come with some delicious frosting on the side, so you can decide if you need the extra flavor, I thought that they were great without the frosting.I am happy that we continue to explore new places and that we found The Garlic Knot. It is great to find restaurants like this that are hidden away, but are community gems.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Salad, Pizza, Garlic Knots, Pizza and Garlic Knots
This cool little pizza place and Italian restaurant is hidden in the back corner of the shopping center but is a great community eatery with friendly service and carn good pizza. When we arrived we were cheerfully greeted by the staff and were given our choice of where to sit. It was not very busy, but it was a Tuesday night. We started off getting some of their garlic knots. I was impressed right off the start because while the normal order comes with 5 knots, we had a party of 3 so they brought us six so that we could each enjoy two. This is a focus on the customer that you do not see that often. The knots were freshly baked and had great flavor. We ordered a large Madison Square pizza and three house salads with blue cheese. The house salads were a size, reflective of the price of the salad. The lettuce was a nice mix and was crisp and fresh. Topped with cucumber, tomatoes, and croutons on the side, it was a great mix of veggies. The blue cheese dressing was very good, and they gave you a nice amount of it so that your salad was perfectly dressed. The Madison Square pizza was very good with a nice New York style crust. It had pepperoni, sausage, mushrooms, green bell pepper, red onions, and extra cheese. When they say extra cheese they are not kidding, it was the perfect amount for me. The large was a great size for three and we still had pizza to take home and enjoy. If for some amazing reason you still have room, the cinnamon sugar knots are a great treat at the end of the meal. They come with some delicious frosting on the side, so you can decide if you need the extra flavor, I thought that they were great without the frosting. I am happy that we continue to explore new places and that we found The Garlic Knot. It is great to find restaurants like this that are hidden away, but are community gems.
I fell in love with Garlic Knot in Aurora, I recently visited this location wow they did an amazing job. Staff was very attentive, polite and smiled. I will always recommend this place, it never gets old. Perfect!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza and Garlic Knots
Great spot. I must admit we had catering from another location, and it left some to be desired, so we had some hesitation in trying it again. We are sure glad we did! Garlic knots and Cheesy knots are both delicious! We also tried several other dishes that were good, but I find myself craving a Neapolitan ? finally a Neapolitan with some flavor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Garlic Knots, Cheese Pizza, Pizza and Garlic Knots
I have been to this establishment numerous times and aside from consistently underestimating the time for PICK-UP, they have on occasion gotten my order wrong. After an hour and 15 minutes, arriving at the time they said to pick it up, I was informed it would be another 20 minutes. The "manager" Hayley could not have cared less about the inconvenience. I will NEVER come back.
Service was slow even we were the only one there. The garlic bread was hard and chewy.
I really wanted to give them the benefit of the doubt but after our experience tonight I have to say I'm pretty disappointed.I placed the order for a medium pizza and garlic knots the girl at the front told me they'd be ready in 15min which is about how long it took for me to drive there anyway. When I arrived my order wasn't ready yet which was fine and I ordered cinnamon knots and cannolis. I was told another 10 minutes and my order would be ready.20 minutes go by and I'm handed my order except the pizza was so small (only 6 slices) the cheesebread was overdone and the garlic knots were not in the bag. I had to turn around and come back and I was told that I'd be waiting another ten minutes to get the rest of my order.When I get home I saw the cannolis were filled in at the ends but not the middle and my food is cold. I ordered everything at 6pm and didn't get out of there until 7 ?Honestly the only thing that was good here was the garlic knots everything else was pretty mid for the price.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Garlic Knots
Restaurantji Recommends
Entered into get a quick bite before an appointment. Not many people. Not the case...waiting almost an hour for 2 slices of pizza. Don't serve by the slice if it isn't quick.
My wife picked up several pies last Tuesday, October 3rd. When she got home I was the first to open up the boxes and set up my plate. We sat down in the family room to enjoy the pizza with a cold beer and watch a movie. While I'm enjoying my dinner I realize that there is something in my mouth besides the pizza. I start feeling around inside my mouth, full of food, and pull out a piece of hair roughly four inches long. I don't know about you but that was enough for me to throw out the rest of my dinner. Now comes the good part, I never intended to leave any feedback. I know that recently there was a new owner and all I wanted to do was call John (new owner) and let him know what happened and possibly suggest hair nets or something for the food preparers and employees in the kitchen. So Wednesday morning I call and ask for John, the girl puts me on hold where I sit for over ten minutes before hanging up. Needing to get to a doctors appointment I decided to wait until I returned to call back. Upon returning home I called back and asked for John and was told he wasn't in. I asked if he had been in at all that day and was told no that he wasn't. Now I'm trying to figure out why I was on hold for over ten minutes earlier but just say thank you I'll call back tomorrow. Thursday rolls around and once again I call for John, I'm put on hold and the person comes back and tells me he's busy...period, didn't offer to take my name and number and have John call me back...just "he's busy ". You can see how, at this point, I'm starting to get a little bit annoyed. So I sarcastically say, well if he's "busy" let me for the fourth time call him back and I hang up. So later that evening I make one final attempt to call John, I ask the girl who answered the phone if John was there, she asks who is calling, I give her my name and she starts interrogating me as to the nature of my call. At this point I'm starting to get a little pissed off and ask her if she's John's wife to which she snaps back at me that she's the manager and doesn't appreciate my tone of voice, I tell her I don't appreciate being interrogated like a Nazi war criminal and hang up. I realize that there is no customer service left in our Country anymore and that we live in the (it's all about me) times and as an employer you take what you can get as far as a warm body however if I wasn't treated like a piece of s#@t, I would have never left this review!
The food, the environment, the quality have all improved since new management took over. Happy to bring my family here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Pizza, Garlic Knots
New management has really turned this place around in the past few months. Better food, better service, and better people.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pizza
I waited over 40 minutes. It was an online order. If it is going to be a long wait, tell me. I was messaged that my order was ready, then waited another 30 minutes. Rude staff. Oh, and mold in EVERY parmesean shaker. Cold pizza by the time they put my order together. Doesn't get much worse.
Atmosphere: 1
Food: 1
Service: 1